Hyatt Regency Lexington
No availability found through our partners. Please contact the business directly or check some of our recommended alternatives.
- Shuttle bus service
- Room service
- Swimming pool
Photos of Hyatt Regency Lexington
Travelers also recommend:
- More recommendations
Historical Traveler Reviews Hyatt Regency Lexington
The beds were very lumpy and pillows were to flat. The food was okay but to expensive for my taste. I had to pay 2.00 to have it brought to my room plus a tip. We went to the bar to have a drink and ther was nats flying around or heads and drinks. The resuarant manager kept watching every move we made like we were going to skip out on the bill. It was not worth the money to stay there I'll never return and never recommend this hotel to anyone.
Can't believe Hyatt puts their name on it!
I stayed there twice, a year apart to take my family practice boards. The first time, they put us in a 'handicapped'room, which was a dump. The second (and LAST) time, the handle in the bathroom sink wouldn't budge. A pleasant gent came up and worked on it. After declaring it fixed, he left and I tried it again. Still didn't work. I asked repeatedly for another room, but this fell on deaf ears. I would not stay there again for any reason. I stayed in a Double Tree last year in Seatle. That was a dump,and I got ill from the mold in the rugs. Apparently these companies no longer care about what the customers thinks of their properties.
Should have stayed at Radisson
Our stay was one of the least enjoyable I can ever remember over several years. The bed was extremely uncomfortable, I had to ask twice for a bed pad to be put on it and requested extra towels twice before we got them which took until the next day. The first morning as I was blow drying my hair the electricty went out. The man who came said he had been running up and downstairs all night "kicking" breakers which made us very nervous to say the least. Some of the outlets int he room didn't work and lighting was minimal at best.
There were only two bath and two hand towels which during the hot, humid days is not enough. If anyone looked at the bathroom floors, they would see how dirty they are, ugh! There was an "odor" in the hallway's.
Our first night there several member's of our club decided to have dinner at the hotel restaurant which was a complete disaster. Worst experience ever. There were nine of us. It took over 2 1/2 hours for the meal to be served. Much of the food was just plan awful and with some cold, some overcooked and some requests never delivered. This obviously was not the waiter's fault as he was doing his very best to accomodate us but obviously the problem was in the kitchen. When told that one of the guest's fish was very, very overcooked all they were offered was free dessert which they didn't want.
The following morning two cups of coffee served in a row had "dirty" cups, yuck!
After a couple day's the service and quality in the restaurant did improve as obviously many complaints were listened to and heeded but the hotel lost a great deal of business due to the first night's bad experience.
We do not believe we would stay at a Hyatt ever again.
We had a very good experience at the Hyatt with a couple of glitches which were worked out easily. We checked in late (after the horse races) so they ran out of king bed rooms even though we had a confirmed room. We got the king room the next day. We had originally booked two rooms and cancelled one over the internet, but they still had us down for two rooms. No problem! The manager took care of that with no questions asked. The hotel recently finished renovations and the place is very clean and nice. Also, it's within walking distance to our favorite restaurants, Portofino and Dudley's. You can also get a low internet rate. Thumbs up!
Not worth the $$$
When I arrive at a hotel 2 hours after check in time, I expect a room to be ready. It's not acceptable to tell a guest that they will have to wait to check in because a previous guest checked out late.
It is okay, but needs help
This Hyatt has slipped over the past years. It used to be nice, but now is showing its age.
We received a room with the view we requested, but the room was showing its age. The bathroom was a bit run down and the bed spreads were more motel-ish than Hyatt-ish. It was fine for the night, but probably not up to par with Hyatt standards.
The staff all seemed friendly though, and housekeeping was quick to bring the items I called for.
If it had been a chain of lesser reputation, I would have scored it a little higher, but I expected more from Hyatt, so I gave it a 2.
A decent hotel I'd stay in again
Not sure what all the griping is about...I found this hotel to be just fine and what I expected. Yes, it could use updating and is a bit worn but was far from being the dump portrayed in the reviews here. The room was clean, and every staffperson was friendly and extremely helpful.
Housekeeping came immediately with the extra pillow I'd requested, and minutes after arriving in the room, the front desk called to ask if the room was okay. What more can you ask for? I would recommend this hotel as long as you aren't expecting a new, luxurious or ultra modern hotel.
Not Worth the Money
Hyatt staff was very unfriendly, while in line I could plainly hear them on the phone stating they were tired of putting up with guests!
Most of the upper-floor rooms have good views of the city and comfortable beds. The pool felt slimy with a strong chemical smell that burnt the eyes. A few bars and specialty restaurants are in walking distance. Overall the hotel is getting long-in-the-tooth. There are more modern, convenient, and friendlier choices for the money.
Fly in his soup
Let's see... two dead bugs in the beverage they served me at their restaurant, yellow water coming out of my sink faucet after a toilet flush, and five glass bottles littering their parking area. It seemed like regular operations and upkeep were on hold while the adjacent shopping area was under construction. Too bad, because this could be a nice play to stay if it were competently managed.
This Hyatt's got some age on it and it shows: nicks and marks on walls and doors....cracked tiles on the bathroom floor.The one valet employee kept me waiting for several minutes while he talked on the phone.I won't be returning to the Hyatt Regency Lexington.(date of stay: 5/16/2003)
TripAdvisor Reviews Hyatt Regency Lexington
Travel Blogs from Lexington
... clocked at 43 MPH. Good Grief - can't imagine being in a horse travelling that fast. He was said to have had a stride of 25'. WOWSER. 3:50 - Berea, KY - came right to the spot we enjoyed so much last year (going and coming) and the damn place was closed for renos - really?? 2 days in a row for favourites closed for renos. Went back up the highway to Richmond and stayed at Quality Inn - highly recommended in A out i75 book. And it was very nice. 715.9 ...
First, I should say that I never use the term "Xmas," which I think is an ugly word, but I couldn't resist the ridiculous rhyme.
We are now in Lexington, KY, having finished the first leg of the nearly 1200 mile driving tour. We ran around like crazy this morning doing chores--most of which would have been done yesterday if the power hadn't gone ...
... thorough tour of the whole process. The distillery is massive and there are a lot of steps that go into making bourbon. I have forgotten a lot of it already but it was an interesting experience. The whole place smelled of yeast and alcohol so I couldn’t tell if it smelled disgusting or delicious. Haha! A fun fact I learned is that to be considered bourbon it has to be aged in a barrel that has never been used before so all the barrels are one ...
... country and they seem to feel they have the right of way at all times. It definitely keeps us on our toes! Chris says he isn't a fan of the way Americans drive. Europeans are pushy drivers but they know when they have "lost" and will eventually let you through. They drive fast and pushy but they drive smart too. It seems in America there is more of a “never back down” style where even if the ...
We've made it to Frankfort, KY. Frankfort was established in 1786 and was original called Frank’s Ford for the pioneer Stephen Frank who was killed during an American Indian attack along the Kentucky River. With only 25,000 residents Frankfort is the 5th smallest capital in the US and not even the largest city in Kentucky.
Next stop = Charleston, WV
Distance from Frankfort = 197 miles
Distance from SHE = 642 ...