Hyatt Regency Kuantan
How has this hotel rated in the past?
LocationMap this hotel
- Swimming pool
- Room service
- Fitness/Health center
- Business Services
- Wheelchair accessibility
Photos of Hyatt Regency Kuantan
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Historical Traveler Reviews Hyatt Regency Kuantan
Good for a relaxing holiday
We spent a week at the Hyatt after visiting Singapore. Once you get past the 70's style buildings this hotel makes for a very pleasant break. This is not a four star hotel as advertised, the building looks tired and the rooms need a face lift. What makes this place special is the staff and service which is superb. The staff were never without a smile and always had time to ask how you were and how you were enjoying the stay.
The hotel provides good food and fine dining which is resonably priced.
I would reccommend a stay in Kuantan if you are looking for a very relaxed holiday but if you want lively nightlife I would chose a more popular resort.
MY family and I have had a fantastic weekend at the Hayatt in Kuantan.The staff are very helpful and very polite.My kids loved the pool,everywhere was very clean.I would recomend this hotel for a very relaxing holiday.
How do you feel when you arrived after driving all the way from Kota Bahru in Kelantan down to Kuantan from 9am to 10pm (of coz wth some stopovers) probably about 300km you were told that your reservations had been cancelled even after you had made a few calls earlier that you would be coming late.
You would definitely blew your top and raise your voice like what i did.
Anyway I got the Presidential suite come with jacuzzi at standard room rates coz the hotel is totally occuppied then.
Anyhow as of the previous reviews the staff had that genuine smile.......especially the manager who was checking me in...my apologies for shouting at you...and hats off for your keeping your cool....
Not what yuo would expect from a Hyatt
We have been to the Hyatt in April 2005 and booked it based on the description and photos of the Hyatt internet site.
After arrival we were surprised how far the internet pictures are away from the reality. The first room looked dirty, the second was only slightly cleaner. The overall standard of the rooms is poor as the furniture is in a desolate conditition. This hotel is about 26 years old and in desperate need for a complete makeover. Some blocks of the hotels just recently had been repainted but that is imho not enough.
Although we booked this hotel for about a week we checked out after two days. The hotel stuff was very friendly and were really interested in our opinion and the reason for our preterm departure.
However, I cannot currently recommend this hotel to someone who wants to make a nice vacation in a comfortable, clean and and 4 to 5 star beach resort.
East Coast Malaysia
Most people visiting Malaysia pass through KL, and then head for Penang or Langkawi, all situated on the West Coast. The East coast offers a different but equally enjoyable possibility, although the choice of higher grade hotels is limited. I spent several nights at the Hyatt in Kuantan a few years ago, on business, and my wife & I returned in February 2005 for a week's holiday.
Whilst the Hyatt is part of a very up-market chain, this is definitely a holiday hotel and it does not have the services one would expect of a city centre version. The hotel is situated at the end of a road to the east of Kuantan. It is about 30 minutes from the airport, or 2 1/2 hours from KL by the new Highway. Directly on the beach, the downside is that this is a public beach, so there are no loungers, shade or bar service on the beach, but other than that it is fine sand and a sea which varies from warm bath temperature to a mini surf beach depending on the weather off shore.
The hotel is around 30 years old and does not appear to have been renovated since. Consequently some rooms and the outside of buildings look a bit tired. The style is either '70's concrete blockhouse or traditional Malaysian Kampong depending on your point of view. There are 3 main units, all having either sea or garden view. Needless to say the sea view appears to be better.
Rooms are adequately sized and equipped. Bathrooms good, although apparently it is only the Regency Club rooms that have a separate shower.
Food is good, although significantly more expensive than local offerings. There is a good choice from the usual hotel evening buffet, Italian and Chinese. For a change try the Pak Su chinese restaurant about 15 minutes up the coast by taxi.
Facilities include 2 pools. one with a swim up bar, no less, lots of sun beds, a kids' play area, and a night club with live band.
The highlight though is the staff, who give superb service with a genuine smile, and this goes a long way to compensate for any problems.
In general we throughly enjoyed our stay, and can recommend the hotel for a quiet break.
For more photos of the hotel log on to -------------------------
We stayed at the Hyatt for Xmas and New Year, so we were there in Malaysia when the Tusanmi struck, which was a very sad time, the news reports were brilliant keeping everyone informed.
The hotel was lovely and the staff couldn't do enough for us, they were all very friendly and helpful, we had a room right outside the pool, fruit was placed in our room daily, the restuarants where great especially the chinese and so cheap. The only downside was the strong undercurrents of the sea, and the rain, but it was still very warm and both me and my mum managed to come with a lovely tan. the shopping in the local town was good and cheap, some excellent Italian sheos and bags at great priices, I got some beautiful evening shoes for £10.Kuantan is a quiet place and idea if you don't want to do anything at all...I would recommend it.
We went there for our 25th Wedding Anniversary. We had previously been to other parts of Malaysia before and were impressed with the high standards in hotels and generally found Malaysia absolutely enchanting.
When we arrived at this hotel however, we were appalled to find it looked like a concrete prison block. The room to which we were shown was mould-infested, mildewed and some of the furniture was broken. We asked to be given another room and were shown several - all of which were of an equally low standard.
Eventually, we were shown "the best room in the hotel". A glance around showed that the level of mould was slightly lower and the furniture was apparently unbroken. However, when we went out onto the balcony, we found we were overlooking the jet-ski area. We asked if there was likely to be a problem with noise, and were told that they "start up all the jet-skis at 7am every morning to test them".
The swimming pool was an unappealing shade of purple.
We paid to relocate to a different resort for the rest of our holiday and when we got home we sued the tour operator (and won).
Our opinion of the Regency is that it was a horrible place.
Sunny and chilled out place
My husband and I visited Hyatt in Kuantan in April 2002. As it was just after Easter holidays there were not many people around and we spent good quality time there. Also, we managed to swing a good deal: pay for 5 nights and 5 free with free breakfast thrown in for the first 5 nights.
The rooms were always kept clean and tidy and so was the rest of the hotel. The weather was brilliant, sunny and hot everyday. The hotel staff couln't been more helpful, always friendly, cheerful and approachable.
The Easter crowds had disappeared before our arrival which meant there were no screaming children around, we always got our sunbeds, even when we came late in the morning and there was no queue for the beach towels which were handed out downstairs.
The pool was always kept tidy and clean but the beach was public and the sea was not all that safe to swim in (steep and deep with quite strong undercurrents). We hired a jet ski which was realtively cheap and good fun. I also took some one-to-one tennis lessons with the local coach, very well organised.
Food was excellent and plentiful, always a selection of fresh fruit and juice for breakfast, as well as of hot breakfast, continental, asian... The hotel organised theme nights and we loved the sea food buffet (only £8 per person) as well as the Italian and Chinese restaurants.
We went on couple of trips organised through a little travel agency based in the hotel, the first one was a boat trip through the jungle to Lake Chini and the second one was a snorkling trip on a little island. The travel agent couln't have been more helpful and we thoroughly enjoyed the trips.
As for the town centre, we only went there a couple of times to do some shopping in the local shopping centre. The locals seemed to have nothing better to do than watch every move we made.... which was probably the only unpleasant thing about our stay in Kuantan.
All in all, we had an excellent stay at the hotel and would recommand it to anyone who's looking for a quiet and relaxing beach holiday.
TripAdvisor Reviews Hyatt Regency Kuantan
Travel Blogs from Kuantan
Short entry about today.
Just enjoying the fact that we are staying in a Hyatt...and that means : stuff ourselves at the breakfast buffet, have a drink in the pool bar (you know the one where the barstools are actually in the pool), move from beach to pool back to beach and so on.
Magalie is busy collecting flowers and …
A warm goodbye to Park Lodge and we hit the road with their taxi mate.
The taxi doesn't quite make it up the hill with all of us in and luggage. Out of the car and push and off we go. An hour drive on the bumpy and windy road, kids holding tight onto their sick bags...
We get to the elephant sanctuary. This place is in charge of …
... make up for lost time. This car had put up a great fight to scrap with the leaders, but the final results of the day sees Rudi and Helga sink to 11th.
Daniel Day and Ron Doyle in their fairly standard Chevy Coupe are the new third-placed challengers in the Vintageant category, Jim Clark moves up to fourth in his Ford V8 and Lars Rolner’s Bentley is now fifth.
David and Karen Ayre in ...
... as it doesn't feel as real as say Ketambe in Indonesia. About an hour later we made our way up some stairs to the first walk way. Luckily I am not afraid of heights otherwise this would have been very challenging mentally. Max was not a big fan and had rope burns on his hands as proof. We saw nothing but from an adrenaline point of view was worth the money. Away from the tourists we quickly set off on ...
... br> Back home I talk with Ruth and her daughter Sarah, we cook in the kitchen and I enjoy the experience of being in a traditional Malaysian house.
Lazy morning again reading and relaxing.
Cam and I decide to leave and continue our adventures. Both Ruth and Sarah are sad to see us go.
Bus back to Kuatang and to our little lady in her GH and of course our favorite Indian restaurant for ...