Hyatt Regency Mission Bay
How has this hotel rated in the past?
Historical Traveler Reviews Hyatt Regency Mission Bay San Diego
Absolutely not worth the money
This hotel was quite a disappointment. My boyfriend and I checked in late evening after driving across the U.S. to get to San Diego. We knew we wanted to stay in the beaches area of the city so when we arrived at Mission Bay and saw the Hyatt Islandia it looked like a nice place to stay. Unfortunately, the room we were assigned was very disappointing.
It was a ground level room facing the side parking lot. When we got into the room I discovered that there were left over shampoo and soap (from the previous occupants of the room) in the shower and sink areas that the maid obviously forgot to dispose of when she cleaned the room.
The waste bins were also full of trash. This is kind of creepy to check into a room and find that there is still trash and toiletries from other people. The food is extremely bad in the hotel's cafe and restaurant. After just one night my boyfriend and I decided to check out and find another hotel. Needless to say the hotel is extremely lacking in certain areas. I would not recommend this hotel - especially for the price, it's quite unreasonably priced and you won't get much for your investment.
I stayed here for a night recently. The hotel seems like a nice resort and my room was clean, did not smell and was fine. The view of the bay and the ocean from my room (which was very reasonably priced at $99) was good. Service was good. No complaints here.
Overpriced - don't recommend
We (two adults, an 8 year old and an infant) stayed at the Islandia for 9 nights, to attend a convention. We arrived on Saturday at 3:15 p.m.
to a 90 minute wait for a room. We were given a standard room in a two story building with no elevator, and paid $150-160 per night. While the bell staff were more than willing to tote our many bags up to our room, having an infant meant our carrying the stroller up and down those stairs several times a day.
Our room had a courtyard view, but no balcony. The lower level in our building had a patio that was also the walkway/sidewalk along the building.
In the August heat, the air conditioning failed one night, and still wasn't fixed the next night, yet the management refused to reduce our room rate for those nights because we were part of the convention group. We also had to pay an additional fee to have a small refrigerator brought to our room. And there is nothing within reasonable walking distance from the hotel - no other shopping, food sources, or sights to see. The hotel has only an average sized outdoor pool, and no access to Mission Bay or the ocean shore. The hotel restaurant had decent food, but at upscale prices. The hotel offers no airport shuttle service, or shuttles to any other destinations except twice a day service to "fashion valley". I am writing a complaint to management, but that doesn't do anything to relieve my overall disappointment in the trip.
Waste of money
My husband & I spent 3 nights here to celebrate our anniversary. I researched several hotels in the area, but finally decided that the Islandia was just what we were looking for... I was completely unsatisfied with the room - it was in dire need of a remodel.
The entire carpet was moist and I never wanted to walk bare-footed in the room. There was a broken light fixture in the bathroom, as well and a dysfunctional light switch in the main room. The bathroom smelled moldy and the towels were dingy.
Also, most upscale and resort hotels have separate utility/maintenance elevators - I don't know how many times I rode the elevators with bellmen, the maid service and other hotel personnel. The TV remote control had two levels - inaudible and too loud, nothing really in between. The service of the hotel staff was good, but definitely did not make up for the rest of my stay. Will NEVER stay there again - it was definitely WAY overpriced for what they offer in the rooms.
We recently spent a week at the Hyatt Islandia. The room was very clean and in very good repair. The view of the Harbour was wonderful. We had a sea lion outside our balcony on a couple of days. The service was wonderful. The concierge was extremely helpful in locating several amenities close by. The staff and managers at the hotel were also very helpful and courteous. I would come back to the Hyatt Islandia in a heartbeat.
A Great Suite & an Excellent Hotwire Price
We booked a room through Hotwire, and were upgraded to a suite for the same price of a standard room at $100 a night. It had a large living room w/ a sofa bed, eating area, and tv. The master bedroom had another tv, with high fluffly queen beds and a wonderful view of the marina. There was also a frige and wet bar. You can also rent bicycles and there is a large pool, jacuzzi, restaurant cafe, and Starbucks in the lobby. For the price we paid from Hotwire it was an excellent room for the price. If not through Hotwire, the suite runs $300+ for a suite and $200 for a standard room. It is very close to the airport, old town, Pacific Beach, and within walking distance to Sea World.
Hyat Regency at Islandia
Booked my stay through Hotwire and got an excellent price of $85 per
night. The service was great as soon as you checked in with front desk
employees. Excellent restuarant service. Wonderful nighttime bar with
appetizers food. It's worth the 4-star rating.
Overpriced for the quality of hotel
Not an enjoyable stay at all. The rooms are over-priced for the quality of furnishings. This is reflected in the restaurant - which was overpriced for very low-average food. To make matters worse, we actually witnessed a waitress pour a glass of wine back that had been sent back into another glass that she then took back to a cutomer in the restaurant! In fairness, however, the hotel manager has written to apologise about the incidents we experienced during our stay - but that does little to change our opinion of the placeMost definitely NOT a place to go unless you have a car - there are no amenities within walking distance - so do beware of this.
I was very impressed with my room at the Hyatt. I was upgraded to a suite, which had a living room, wet bar area with sink and empty fridge, a large bedroom. TV in living room and bedroom. Table with four chairs in the living area. Great view of the Marina. San Diego Tribune delivered in the morning.I stayed there instead of the Catamaran, where my seminar was being held, for the same price as that offered at the Catamaran for attendees. So glad I made that decision. The Catamaran was a dump.
Although we had read many neutral reviews, we found the horel to be very good, and well worth the money we spent. The rooms were clean, we were upgraded for minimum fee with a beautiful view. The staff were very friendly and helpful. Overall, a brief, but very nice stay. Would stay there again!
TripAdvisor Reviews Hyatt Regency Mission Bay San Diego
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