Historical Traveler Reviews of Hyatt Regency Houston Airport
You Get What You Pay For
from A TripAdvisor Member
I booked this room through Priceline for $50, so I wasn't as phased by the worn decor as I might have been had I paid considerably more. Staff was friendly, room was clean, fan is loud, hotel was quiet. Dinner in the bar downstairs was delicious; the breakfast buffet in the main dining room was absolutely lousy. So, I suppose, you get what you pay for, right?
A review from a traveling salesman, not a rich nitpicky snob.
from RamBrian
I stayed twice in January '05, once having a room on the 4th floor, and once having a room on the 7th floor, which was somewhat larger. I booked each room through Priceline at $37 each plus about $10 in taxes and fees. My rooms were very clean, the beds were very comfortable, the pillows and sheets were high quality, large desks, and I was very pleased. My room on the 7th floor even had a cordless phone. I didn't see any of the problems other reviewers mentioned, and I looked closely ("chipped lamp, marred furniture, chipped furniture" - who cares? Are you buying it?). I will be happy if Priceline puts me there again, and I will certainly request a room on the 7th floor. The service at the restaurants was very poor. Room service was speedy; the chocolate cake is delicious. The airport shuttle was fine. Wireless high-speed internet is provided by T-Mobile, a Day Pass is $9.99. The TV doesn't have many channels, which is very disappointing to me. I don't care for the temperature controls, as there seems to be too much hysteresis effect; and the fan is quite loud, but it never shuts off and it drowns out any other noises that might wake you up.
This is a Hyatt?
from A TripAdvisor Member
Yuck! This is definetly one of the worst Hyatts I have stayed at in a long time. The decor is early 80's and it's not pretty: Stained carpet and tile, chipped lamps, marred furniture and walls. The bathroom floor had 5 or 6 hairs - gross! If you stay here, don't expect anything more than a Holiday Inn. This is not your typical Hyatt.
Highly recommendable
from A TripAdvisor Member
As a background, I am travelling the better part of a year and stay in a variety of hotels.
I always be looking forward to my stays at this particular Hyatt whenever I spend time in the Houston area. The rooms are very clean, the bed comfortable, the pillows great and no noice from neighbors is audible.
Broadband access makes my live as a frequent traveller much easier.
The location is directly at JFK Boulevard and therefore ideal for somebody flying in.
I also always enjoy the great setting of the couryard, that comprises a large pool with hot tub below big shade trees.
The easy access to I-59, I-45 and the close by tollway supports the needs of somedody commuting into Houston very much.
My latest stay dates back to last week.
Nasty
from A TripAdvisor Member
A Hyatt? They must be jokng. They allowed smoking in the lobby. The gift shop sold those cheap plastic jail sandals! I could feel the springs in my bed! The staff was very nice that is the only plus for this hotel.
Stay at The Sofitel or The Sheraton.
Don't!
from ladycaroline
Couldn't agree more - the worst Hyatt ever! Changed rooms to get high speed internet access, gloomy decor, wooden blinds broken, AC sounded like a freight train, worn furniture and carpet.
Cut my stay short - the staff was helpful - felt sorry for them.
To the reviewer who rated it excellent - what doorman?
Yuck
from A TripAdvisor Member
It's definately an older hotel with an 80's feel. The lobby is quite nice...but wait until you get to the room.
My husband and I stayed at this property last month for one night. The rooms, although recently renovated, leave something to be desired. There were chips in the furniture, stains on the carpet and our sheets had holes in them. The bathroom grout was gross and the tub was stained. I also found human hair hanging on the shower curtain. Yuck.
I would recommend staying at the Sheraton across the street, it looked nicer.
The absolute worst Hyatt in the world
from A TripAdvisor Member
I've stayed at Hyatt's all over the world, and this one is by very far the worst. Think a Holiday Inn that hasn't been renovated since the 70's. When I checked in my room, the ac was rattling so much I asked for another room. The rooms were awful. The mirrored sliding door in the room was off it's hinges and laying against the wall. They had fluorescent lights in both the bathroom and bedroom, giving you a beautiful hospital atmosphere. I've stayed at the Hyatt Regency in Hong Kong and a bunch of other Hyatt's too, but I still have a hard time believing that this was not a bad dream. Stay away!!!!!!
Wonderful
from A TripAdvisor Member
I have stayed at this property and it is wonderful. The staff is so helpful from the bellman that picked us up from the airport the frondesk staff that checked us in, the housekeepers, the engineering staff and the restaurant staff they were all great. I will always stay at Hyatt when I travel.
Unsanitary Condition, Terrible Experience
from A TripAdvisor Member
I was at the Hyatt IAH from September 15 through September 21. My first night, there was a cockroach in the bathroom which I found quite disgusting, but not as disgusting as my third night. At 2:00 a.m., I was awakened by something crawling in my bed, and Good God, there was a cockroach in bed with me. I immediately telephoned the clerk and informed him of this disgusting condition. I requested that they roach-proof the hotel or should I say at least my room. That was one of the most horrible experience I ever had and to boot, upon my return home, I discovered there was a cockroach in one of my luggage...yuck! ugh! All I can say is that this hotel is terrible and horrible! They should really do something about the roaches in that hotel.