Hyatt Regency Hotel Houston

We JUST stayed at the Hyatt IAH this past Wed. This hotel left alot to be desired for a HYATT. As soon as I entered my room I knew my stay would not be good. The carpet was peeling away from the walls, the room was dusty, the bedding was dirty and stained, the bathroom was nasty...hair and PILLS all over the floor (real nice since I also had my 2 year old with me!), mold on the celings, and some kind of dead insect on the floor!! I had requested a crib. They rolled in this tiny thing and when I lifted the mattress to inspect it there were food particles under it!! Needless to say, my son did not sleep in it! The pool was filthy. I'm appalled that Hyatt has let this happen AND I'm appalled that this is labeled a 3 star hotel!! I would have been better off at a Sleep Inn for MUCH less!! I DON'T recommend this hotel!!

I too was disappointed in this hotel. Our wallpaper was peeling and carpet that had obviously seen better days. The bathroom wasn't very clean, the heat didn't work well, and we had a lovely view of a brick wall. The parking situation was also not so good. Fortunately, we were only there for one night. All things considered, really not much better than a Holiday Inn.

The first room I was given was spacious except on the 6th floor, the room did not have Internet Access. The room on the 9th floor which they moved me to, did have Internet access, but did not give me the impression that it was cleaned. But what really got me was that there was no room service after 11 pm which was surprising for a hotel of this size. In addition, the Valet service was incredibly slow and disorganized, I had to wait 20 minutes for my car and was not even offered an apology.

My family and I stayed at the Hyatt Regency hotel in downtown Houston and we absolutely loved it. The hotel was beautiful and the rooms very nice. I can't say enough about the beds--looked forward to them every night--so soft, great night of sleep guaranteed. The proximity to everything downtown is unbeatable, the price per night was relatively good. Would definitely recommend and would stay again.

The lobby looks great when you arrive but I was extremely disappointed with the room.

The bathroom was a bit grimy and the room looked no different than that of a lower priced hotel. On arrival I had to ask for towels as none were provided in the bathroom. Furthermore, no one for the hotel has ever responded to my complaint regarding the state of the room.

I stayed at the Hyatt Houston downtown on Valentine's day. The check-in personnel were fantastic. I arrived late that evening and they were still upbeat and energtic at midnight. The room was lovely with a great view. The bedding was nice too. I would suggest parking across the street to avoid the high Hyatt parking garage fee.

Just got back from houston last night from a wonderful weekend in Houston. The staff at the Hyatt was the best. Anything you needed they made it happen. The hotel is very nice. Has everything you would need. Great location, food, and very comfortable bedding.

Of the three Hyatts I have patronized recently (Indianapolis, Washington, DC & Houston), I found this one to be the most attractive.

Security was a little better here than at the others: a room card was necessary to activate the elevator. And the elevators were near the front desk--unlike in Indy where the elevators were extremely close to the street, allowing anyone to easily access the room floors without being noticed by hotel personnel. The king bed was very comfortable even though a bit soft for my taste. The small lobby bar was convenient but had no draft beer at all and charged $5.25 for a bottle of Heineken.

The wait staff at the restaurant were friendly and attentive; the food acceptable and fairly priced. The location is downtown Houston is good and about three blocks from the Light Rail to the Museum District. I had not been to Houston for many years and was pleasantly surprised at how clean and attractive downtown seemed. Across the street is Luther's Bar BQ with good food at very reasonable prices. Recommended attraction: the National Buffalo Soldier Museum-a few blocks from the Museum District. If you are lucky, you may get a personal tour from Mr. Joseph, a true World War II hero.

Stayed at the Hyatt in downtown on business November 13-15. Had a pleasant time during my visit. The staff was friendly and helpful. The hotel was clean and the room was comfortable. I enjoyed the central location to the various clients I was calling on and the stroll down the new Main street was brilliant. Lots of pubs and restaurants to enjoy. Finally, the bed in my room was fabulous! It's been a long time since I've slept that well. I would recommend this hotel and will stay on my next visit.

Stayed 27-30 Sept 2003. Luxury hotel in the familiar idiosyncratic Hyatt style. Well located in downtown business district but deadly quiet at weekend. Hotel scenic lifts are as exciting as when conceived 20 years ago. Spindletop revolving restaurant had good food and interesting views. Worth the money. Staff friendly throughout. Free of charge internet terminal by Guest Services desk. Access Mon-Fri to underground tunnels and shopping area. Outdoor swimming pool at 6th floor level. At USD 125 per night I would stay there again