Hyatt Regency Greenville
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How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Business Services
- Fitness/Health center
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Historical Traveler Reviews Hyatt Regency Greenville
This is the first Hyatt I've stayed at, my preferences being with Choice Hotels' Sleep, Comfort, and Quality brands. Based on my stay, little differentiates the Hyatt from those brands except for Hyatt's public spaces.
The hotel boasts a beautiful glass-lined atrium with a pool and fountains. And lots of plants. It's a beautiful setting. I was there with a college group. Due to bad planning on our part, we had planned our retreat the same night Usher and Kayne West were in Greenville, and the Hyatt was hosting the after-party in the atrium. Not sure why this business hotel hosted the after party though. The loud party kept us awake (we were obligated not to attend the concert or the party by the university) and from our atrium-view room could actually see the cops escorting partiers out in handcuffs.
The rooms were average hotel fare, clean and well maintained, but indistinguishable from some much less expensive brands. Hotels like the Hyatt obviously funnel their money into public spaces.
Great Service and Great Location!
The staff at this hotel are the best around! From the bellman to the front desk to the housekeeper to the restaurant, they continue to impress me with their willingness to ensure I had a great stay. I come to Greenville several times a month on business and I've stayed at most Greenville hotels. The Hyatt downtown truly has the best location and the best staff. The front desk told me at check in that they just finihsed putting down new carpet in the hallways and in the lobby...its very nice and very clean. I was also please to find that they just installed wireless internet. This is very important to business travelers. Even though there was a charge ($10 a day I think) it worked beautifully. The service is through T-Mobile so if you already had an account, you would have to pay extra. The only thing that could upstage the service would be the location. Its nice to come back from work and walk outside the front doors and be on Main Street. There are so many restaurants and shops that its nice not to have to get back in your car for dinner every night. I believe that the Hyatt has definitely become by hotel of choice when I travel to Greenville!
Old , Dirty Rooms
This hotel was not what you would expect from a Hyatt. Our room was not very clean and the window leaked, badly. Our second room had problems with the a/c. The front desk staff was not very friendly or helpful. The entire hotel needs a renovation. The best thing is the location. Greenville has a beautiful and lively Main Street filled with boutiques and restaurants.
Not Too Bad
I stayed at the Hyatt Regency Greenville in March to see John Mayer perform at the Bi-Lo Center (John stayed at the Hyatt, too). The location is superb! The Bi-Lo Center is within a short (VERY short) walk from the Hyatt, and is surrounded by wonderful restaurants and bars (you have to check out the Blue Ridge Brewery... right across the street from the Hyatt). The staff at the Hyatt was very friendly and helpful. Our view was limited to a few rooftops, but it wasn't too shabby. If you want downtown, the Hyatt is the place to be. The lobby/atrium is beautiful. The rooms weren't top notch, but they weren't horrible. The location makes up for it!
Old, old, old
Not what I expected from Hyatt. The rooms are old and outdated. So is the lobby. Hello 1980's!
Dirty, old, not three-star
What a disappointment this hotel was. Dirty, old, smelly, noisy, with indifferent staff. It's only good point was being directly on the historic main street, close to restaurants, etc. Also, our mattress was very good, although given how dirty the room and bedspread were, we were a little afraid to get into it at first. In the bathroom was a handtowel neatly hung up with someone else's make-up smudged on it (no, it wasn't a stain left after washing). The furniture -- what there was of it -- was old, worn and faded. Overall, the room looked like it was missing things -- as if they just took things out if they were broken or needed elsewhere, but never replaced them. The 80's collage artwork was peeling and falling loose in its frame. Every carpet in the building was worn, old, faded, and/or dirty. The dramatic floor to ceiling windows in the lobby ljust looked grimy and decrepit. The once elegant fountains and pools of running water outside were clogged with leaves, garbage and filth. A beer bottle sitting on a lobby table at 7a.m. was still sitting there hours later -- the staff hadn't bothered to clean it up. Check out early, you say? No way! A note by the phone in our room said guests would be charged $50 for checking out before they were scheduled to! I've never seen this anywhere else; was it to discourage disgruntled guests from finding another hotel?? I can't report on the bar or restaurant since we avoided eating there. This was supposed to be a three-star hotel -- it was barely a one star. Don't get me wrong: I'm not a clean freak, and don't mind a simple, modest hotel that may be a little shabby, as long as it tries. But my husband and I had hoped that we would be staying somewhere nice. You know -- at a Hyatt. Hyatt should be ashamed to have its name on this building.
Smoker's and Noise Lover's Paradise
We stayed at the Hyatt Regency Greenville last weekend. Our non-smoking room was so full of cigarette smoke, that I thought the hotel was on fire. This hotel just does not get the meaning of non-smoking. They put either an ashtray or a card saying non-smoking in the room, depending upon what the guest of the day requests. There was so much smoke coming under the door from the room next to us, that we had to stuff towels around the door to try and block some of it out. The hallway of our non-smoking room was full of cigarette smoke and cigarette butts.
In addition, the hotel was extremely noisy. We could hear every word of every conversation in the rooms on both sides of us. There was much noise in the hallway all night long. The walls are paper thin.
Also, this is not a hotel for people with allergies. I was so allergic to something in our room, that I woke up with my eyes swollen shut. (I am allergic to dust, mold, and pet dander). Room was not especially clean. Stains on the bedspread and carpet and picture corner peeling out of its frame.
The hotel is very conveniently located. Easy walking distance to shops and many places to eat. However, it is overall too smokey, loud, and dirty for my tastes and I will not stay there again.
An okay kind of stay...
The Hyatt Regency is an okay place to stay, but it seems to be geared more toward business travelers. The Lobby, restaurant, and other areas of the hotel are very nice, but the rooms seemed rather small. The front desk staff was very friendly, but we were evacuated at 2 am for a false fire alarm and no one seemed to know what was going on. All in all, I really don't think that I would stay here again, especially for the price!
Location Location location
The location for this hotel is great. Though it is hard to see from the street if you don't know where you're going.The lobby is spacious. The staff at the front desk attentive. The rooms were tired. The hotel has definately seen better days but it's still nice. If you're expecting upscale, look elsewhere. Certainly not worth it if you pay full price for a room.
Nice location in the downtown area. Walking distance of all the main street restaurants. Room was so-so. Overnight valet was appx $15. Only stay there if you can get a room under $75, otherwise, not worth the extra money for parking.
TripAdvisor Reviews Hyatt Regency Greenville
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