Historical Traveler Reviews of Hyatt Regency (Downtown) Miami
Slightly disappointing
from A TripAdvisor Member
I stayed in the Hyatt Regency a few weeks ago for a conference and I was slightly disappointed. It is usually full of people waiting for cruise liners and the lobby is regularly crowded. The rooms are fine and the service is very good. However the location is not ideal. If you have a room facing the river the traffic is quite noisy as it hits the bridge. The facilities are also quite poor. The bar is the biggest disappointment. It is brightly lit and open plan. When I was there it was also out of draught beer. Also if you don't have a car the local sights are limited. A great help would be if the hotel provided a shuttle bus to the Bayside shopping and entertainment complex or even a ride to south beach. There is a good bar round the corner - Tobacco Road that has good food and music. All in all its ok for Downtown but without a car stay at the beach.
Not performing at all
from khybner
If you need to stay in downtown OK, but otherwise stay at Miami Beach instead. The location is not nice and you are away from most leisure activities.Checkin was smooth but then the problems started. When I got my room it was not what I booked: Non-smoking, King bed Regency club room. Instead it was a standard room, double bed smoking room. When I called the front desk they told me all RC rooms were sold out. So they simply downgraded me without offering me any reduction or other compensation. After spending ten minutes on the phone I eventually got the manager online and he told me I could get a RC room the next day.The new room did not live up to what their web page says. Cordless phone was not working, no fax machine in the room. Also there was a massive noice from the elevators 24 hours a day.Hyatt Miami just completed a $8m renovation but I found the rooms clean ut boring. You really couldnīt think they renovated the rooms at all. The balcony is small and scary.One nice thing is the wireless Internet connection in the rooms at $10/24h although the signal quality was poor sometimes in my room. Also the work desk is far to high to have a laptop on it. It is really not designed for the business traveller.Over all a disappointing experience. I will not return.
Pre cruise
from A TripAdvisor Member
we used priceline and got this hotel for our precruise stay
well for 45 bucks it was the most awesome hotel I ever stayed in
come to think of it i don't know if i have ever stayed at a nicer hotel
when we checked in the people were very nice and accomodating and the concierge answered our questions about where to go and what to do
our room was very nice and very big
we loved it
they have a separate dressing area with a big walk in closet to stash your bags so you are not tripping over them
we took a walk along the river walk and this was nice but kind of busy
the pool area was very nice with alot of lounge chairs
bayside was only a 10 minute walk
they area seemed safe to walk in
would definitely like to stay here again
Very Pleasant Experience
from llcook00
I've had the pleasure of staying at the Hyatt twice, the last time being in Feb 04. The rooms that I have had on both occasions were very nicely decorated, with a separate area that inlcudes a walk in closet and dressing room outside of bathroom. The balcony view was nice-it faced Biscayne Bay, and while it was small, I did not feel uncomfortable. The hotel has a nice pool area. (Just wish they had a cocktail waitress out there!) The workout facility was a little small, but I never had a problem getting on one of the two treadmills. The hotel is connected to the free monorail system that runs around downtown and I used it to go to Bayside on several occasions. The conceirge was helpful making my Super Shuttle arrangements back to the airport and suggesting dinner places nearby when I didn't want to eat in the hotel's restaurants. I would definitely stay here again.
Good stay
from A TripAdvisor Member
Stayed at the Hyatt this past weekend and it was nice. There was a pool with towel service. The staff was friendly and I had no problems. The thing I hated the most was paying for parking, which was $20 for valet and $12 for self-park overnight. If you use self-park, the rates start over if you leave or if you stay for more than 24 hours in the lot.
Also, the restaurant Japengo in the hotel was a good meal. Service was good and seating was prompt at the restaurant.
Hated the Miami Hyatt Regency
from A TripAdvisor Member
Stayed at the Hyatt Regency both pre-cruise and post-cruise, and I will never stay there again. The staff, with the exception of the folks working at the Bell Desk, was incredibly unfriendly. You couldn't pay them to smile and the rooms were very run down. On our post-stay, there was a band playing on the deck of the Bank of America building, which we could clearly see, AND HEAR, from our room. I called the front desk to find out when I could expect the music to stop, and they were incredibly defensive with a "it's not our fault" attitude. They said that the ordinance states the band is supposed to stop at 11:00, but they couldn't do anything if they went on longer. They played until 1:00. They did not tell us when they gave us those rooms that this would be an issue. I don't recommend this hotel to anyone, and I would encourage the cruise lines to not endorse them -- they behaved as though they were annoyed by our business.
Loved the Hyatt Miami
from A TripAdvisor Member
I stayed at the Hyatt Miami in Aug. 2003 and we had a wonderful experience. I was there with a group of friends for the weekend before we left for a cruise. The staff was wonderful and very accommodating. I think this hotel is better than the Hyatt Coral Gables. The only bad experience was dinner in the hotel restaurant. The service was terrible! Whenever in Miami I'm staying here again.
Boring
from A TripAdvisor Member
Stayed in this hotel for business. The lobby seems outdated and smells of cigarrette smoke. The rooms are spacious but boring. We had a "suite" but there was nothing in the room, a lot of open space. It was weird. the balconies are scary! They are very very small and you feel like you are right on the road below...stay somewhere else....
Great Place, Good Staff
from star95presson
After leaving the Hotel accross the street, this hotel had rooms avaliable and welcomed us! It was the answer! If anybody goes there please thank them for me!
Great Stay
from A TripAdvisor Member
This was a great hotel. Staff was very courteous compared to a previous stay in South Beach where everyone was equally rude. Room was nice, different design, lots of lighting. (Room was too high, 22nd floor), there was a balcony for those not afraid of heights (unlike myself). Restaurant downstairs had excellent food with lots of variety. Would definitely stay again, lots of amenities and excellent quality for the money.