Hyatt Regency Miami
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How has this hotel rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
- Wheelchair accessibility
- Business Services
My wife and I decided to treat ourselves on our honeymoon by taking an excursion to Miami and I surprised her when we pulled up to the Hyatt. I would never say that the Hyatt is not elegant because it certainly IS. I'd only say that they are a bunch of money-grubbing little weasels. The price tag is already high. But the room is quite lovely in every way. We had a great view and lots of personal space. But the pool was really dirty and pretty small. Internet was an extra expensive charge which we didn't pay. It also costs $40 to park your car there overnight. WE DIDN'T EVEN USE A VALET AND IT STILL COSTS THAT MUCH. The hotel staff were very haughty and rather unhelpful. I've stayed in quite a few hostels and pensions for a few dollars which were generally more enjoyable than my stay at the Hyatt Regency. But rich people suck. So, I shouldn't be surprised.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsHyatt Regency Miami
Historical Traveler Reviews Hyatt Regency Miami
I stayed in the Hyatt Regency a few weeks ago for a conference and I was slightly disappointed. It is usually full of people waiting for cruise liners and the lobby is regularly crowded. The rooms are fine and the service is very good. However the location is not ideal. If you have a room facing the river the traffic is quite noisy as it hits the bridge. The facilities are also quite poor. The bar is the biggest disappointment. It is brightly lit and open plan. When I was there it was also out of draught beer. Also if you don't have a car the local sights are limited. A great help would be if the hotel provided a shuttle bus to the Bayside shopping and entertainment complex or even a ride to south beach. There is a good bar round the corner - Tobacco Road that has good food and music. All in all its ok for Downtown but without a car stay at the beach.
If you need to stay in downtown OK, but otherwise stay at Miami Beach instead. The location is not nice and you are away from most leisure activities.Checkin was smooth but then the problems started. When I got my room it was not what I booked: Non-smoking, King bed Regency club room. Instead it was a standard room, double bed smoking room. When I called the front desk they told me all RC rooms were sold out. So they simply downgraded me without offering me any reduction or other compensation. After spending ten minutes on the phone I eventually got the manager online and he told me I could get a RC room the next day.The new room did not live up to what their web page says. Cordless phone was not working, no fax machine in the room. Also there was a massive noice from the elevators 24 hours a day.Hyatt Miami just completed a $8m renovation but I found the rooms clean ut boring. You really couldn´t think they renovated the rooms at all. The balcony is small and scary.One nice thing is the wireless Internet connection in the rooms at $10/24h although the signal quality was poor sometimes in my room. Also the work desk is far to high to have a laptop on it. It is really not designed for the business traveller.Over all a disappointing experience. I will not return.
I've had the pleasure of staying at the Hyatt twice, the last time being in Feb 04. The rooms that I have had on both occasions were very nicely decorated, with a separate area that inlcudes a walk in closet and dressing room outside of bathroom. The balcony view was nice-it faced Biscayne Bay, and while it was small, I did not feel uncomfortable. The hotel has a nice pool area. (Just wish they had a cocktail waitress out there!) The workout facility was a little small, but I never had a problem getting on one of the two treadmills. The hotel is connected to the free monorail system that runs around downtown and I used it to go to Bayside on several occasions. The conceirge was helpful making my Super Shuttle arrangements back to the airport and suggesting dinner places nearby when I didn't want to eat in the hotel's restaurants. I would definitely stay here again.
Stayed at the Hyatt this past weekend and it was nice. There was a pool with towel service. The staff was friendly and I had no problems. The thing I hated the most was paying for parking, which was $20 for valet and $12 for self-park overnight. If you use self-park, the rates start over if you leave or if you stay for more than 24 hours in the lot.
Also, the restaurant Japengo in the hotel was a good meal. Service was good and seating was prompt at the restaurant.
Stayed at the Hyatt Regency both pre-cruise and post-cruise, and I will never stay there again. The staff, with the exception of the folks working at the Bell Desk, was incredibly unfriendly. You couldn't pay them to smile and the rooms were very run down. On our post-stay, there was a band playing on the deck of the Bank of America building, which we could clearly see, AND HEAR, from our room. I called the front desk to find out when I could expect the music to stop, and they were incredibly defensive with a "it's not our fault" attitude. They said that the ordinance states the band is supposed to stop at 11:00, but they couldn't do anything if they went on longer. They played until 1:00. They did not tell us when they gave us those rooms that this would be an issue. I don't recommend this hotel to anyone, and I would encourage the cruise lines to not endorse them -- they behaved as though they were annoyed by our business.
Loved the Hyatt Miami
I stayed at the Hyatt Miami in Aug. 2003 and we had a wonderful experience. I was there with a group of friends for the weekend before we left for a cruise. The staff was wonderful and very accommodating. I think this hotel is better than the Hyatt Coral Gables. The only bad experience was dinner in the hotel restaurant. The service was terrible! Whenever in Miami I'm staying here again.
Stayed in this hotel for business. The lobby seems outdated and smells of cigarrette smoke. The rooms are spacious but boring. We had a "suite" but there was nothing in the room, a lot of open space. It was weird. the balconies are scary! They are very very small and you feel like you are right on the road below...stay somewhere else....
Great Place, Good Staff
After leaving the Hotel accross the street, this hotel had rooms avaliable and welcomed us! It was the answer! If anybody goes there please thank them for me!
This was a great hotel. Staff was very courteous compared to a previous stay in South Beach where everyone was equally rude. Room was nice, different design, lots of lighting. (Room was too high, 22nd floor), there was a balcony for those not afraid of heights (unlike myself). Restaurant downstairs had excellent food with lots of variety. Would definitely stay again, lots of amenities and excellent quality for the money.