Hyatt Regency Denver At Colorado Convention Center
How has this hotel rated in the past?
- Room service
- Swimming pool
- Wheelchair accessibility
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Historical Traveler Reviews Hyatt Regency Denver At Colorado Convention Center
We stayed at the Hyatt Regency in Denver for 3 nights in June. What a great hotel with a modern, spacious lobby and restaurant. The bedroom and bathroom were both reasonably sized and there was a fanatstic view from our 26th floor room. Breakfast each morning was excellent and reasonably priced. The hotel is within walking distance of the 16th Street Mall, Colorado State Capitol and US Mint. The only negative thing I can say is about the hotel pool. It is described as a "lap pool" and, as such, is long but narrow with two lanes. This means when the pool is fairly busy, as it was on our first day, the lanes get blocked by people standing about in the water or jumping in and it is not possible to get a decent swim. But this is a minor complaint - overall the hotel is thoroughly recommended.
The hotel was overbooked!
I reserved a 2 night stay at the Hyatt Regency Denver (Colorado Convention Center) for a conference months prior to my stay in June. I called the hotel the day before I arrived to confirm my reservation and to request 2 double beds.
When we arrived in the morning, they told us that the hotel had overbooked, and that we will have to stay at another hotel, and we weren't the only ones! They sent off tons of people, and they were not very apologetic. They sent me to another hotel with a voucher, which was a dark and old hotel nearby. They managed to get me a room back at the Hyatt for my second night, and when I checked in (again), they said the hotel was paying for the night due to the inconvenience they caused. However, when I checked out they had charged me and I had to get the charge removed. On top of that, when I checked in, I had to get reimbursed for a taxi chit they had given me the day before to get to the hotel they sent me to, because the front desk had filled out the amount already and it wasn't enough to cover the bill. I had scratched the charge out and put in a new one, but the taxi driver said he can't take it. I had to ask on 3 separate occasions at the front desk for my reimbursement, which they lost the receipt to.
Do not stay at this hotel. Sure it's new, and the food is decent, but the service was terrible. I booked this room months in advance with a call to confirm 24 hours prior to arrival, but that meant nothing. Someone who may have booked their reservation 5 days ago but arrived before me got the room.
On my third night, I stayed at the Westin Tabor hotel and it was fantastic. The staff were all friendly and accommodating, and my room was there waiting for me. When the business center was closed when I needed to use the Internet, the front desk employee let me in to use the computer. A world of difference from the Hyatt Regency.
Excellent, Clean, and Crisp
Stayed here in Mid-May and was extremely pleased. I once stayed at the Teatro but it was sold out this time. Hotel still feels brand new, and the room has first-rate decor all the way. The bed had great linens and there was also a flat-screen TV. The bar on the 27th(?) floor was very nice also, and the staff said it gets pretty crowded on the weekends. There is also a large bar and visiting area in the Lobby. Also has a nice sized gift shop with coffee and other essentials. Has a huge valet area and plenty of staff. My business associate and I had 2 rooms, both of which were booked as king/non-smoking. Each of us got 2 beds, which wasn't a problem - though they could've told us at check-in. But, most other hotels were sold out and we checked in late. Room was nice and quiet. Restaurants are in walking distance.
This Hyatt or the Teatro are both great choices. The Teatro has more of a quaint feel and lots of tile in the bathroom with less desk space. The Hyatt has a conventional hotel room layout with all new decor and a flat screen TV. Its more of a full-service large hotel, and had a lot of energy in the lobby.
A Welcome Oasis for Convention Attendees
I just spent 5 nights at this hotel while attending a convention at the Colorado Convention Center. The hotel is beautiful, my room was tastefully decorated and the bed was dreamy!! The artwork and design of the hotel makes it unique and a definite asset to downtown Denver. However, I have stayed in hundreds of beautiful hotels while traveling on business & pleasure. Here, the hotel staff makes the real difference. Everyone was friendly and helpful all going above and beyond the norm to ensure that every guest had a pleasant experience. Also, (and I never say this about hotel restaurants!!), the food was very good. The Altitude Restaurant was gorgous with a friendly staff, delicious food that was beautifully presented. I would strongly recommend this hotel and will defiinite look forward to staying there any time my travel takes me back to Denver.
Still just like new--oh wait, it practically is!
Stayed here for six nights in May 2006 on a business trip. The property still had its "new" feel, and if I hadn't spotted evidence to the contrary, would have thought my room had never been used before. This is a very nice facility across the board and will help to maintain the image associated with the "Hyatt Regency" brand that Hyatt Hotels maintains. Flat-screen televisions and nicely-sized workareas (with convenient electrical and ethernet hookups) complement rooms that are of fair size with contemporary styling. Bath amenities, with their lavender and citrus extracts, were not my cup of tea but worked wonderfully. The 24-hour coffee shop in the lobby is a bit expensive ($8 for some of the pastries!), but it beats wandering out at night (which you don't want to do, even to go just a single block down California or Welton to get to the 16th Street Mall). Self-parking at $20/night with full in and out privileges was well worth the expense. I wish I had gone to Peaks Lounge at the top of the hotel, and had taken advantage of the complimentary fitness center, with its pool and hot tub. I would consider returning to this location again for business or pleasure.
Fabulous style and design in this hotel- great food, too.
You will love the art and design in this hotel- very lovely colors and modern art pieces in the public spaces. Also, the hotel restaurant was first rate. I was amazed at how good the food was for a hotel. The lunch buffet is stupendous and I am a picky foodie- so you know it's good. For example, the salad bar includes fresh mozzarella (the real thing), roasted fennel and prosciutto, not to mention the fabulous creations of the very talented pastry chef. Try the chocolate espresso cups- to die for! Even the food at the convention events I attended was excellent and we had a group of 450 people.
I was especially pleased that the chefs at the restaurant were knowledgeable about food allergies. I am allergic to wheat and gluten and eating out is a minefield for me unless the chefls understand my problem. These chefs were on top of all the food allergy issues and guided me quickly to what I could safely eat and it was all delicious!
My room was lovely, quiet and very clean. The only problem with the hotel, and this did bug me the day it happened, was that I pre-ordered room service breakfast with the card on the door and confirmed it with the room service staff and they never got my order and I had no breakfast that day. I was really mad until I went to lunch and ate lots of wonderful food at the restaurant buffet, which made me feel much better! I would definitely stay here again, I just wouldn't order room service.
We just returned from an unfortunate stay at this Hyatt. We arrived at the hotel with confirmed reservations for a special package including King nonsmoking room with valet and breakfast. A line of cars was waiting to park and a hotel employee was informing cars that only the partygoers were allowed to park - NOT HOTEL GUESTS. He said hotel guests would have to find "other parking arrangements" in downtown Denver on a Saturday night.(Denver tows cars left overnight). In disbelief we forged on. The front desk said that despite the inclusion of the valet parking charge of $25.00 we would have to find other arrangements and that we would have to "see accounting" the next day if we wanted the parking charge refunded! Not even sorry for the inconvenience. It is the hotel's policy to prefer the party attendees over hotel guests.The party goers were attending a "Rio Jubalee" in the hotel. We were not alone in being turned away - families, elderly guests all arrived to find they would have to schlep their own bags and fend for themselves.
Needless to say we were frustrated and annoyed but the hotel enforces a 48 hour cancellation fee of one nights charge if you cancel. Next, the hotel explained there were no king beds left - sorry. After some begging they located a room. The room was a new typical hotel room with a sleek design and nice views. The room and bedding were not exceptional.(hard mattress with scratchy sheets) While we were definitely tainted by the staff's policies I can honestly say that even without the parking fiasco, the hotel itself is very average in downtown Denver's array of options. Seriously consider the options before paying a premium to stay at an average hotel room were the guests are not the hotel's main priority as a matter of policy.
*****One very noteworthy aspect of this behemoth was the 27th floor bar - really great. Amazing views!I would recommend foregoing the hotel stay but instead staying at the Westin Tabor Center hotel, Brown Palace, The Luna Hotel or The Teatro hotel and dropping in for a drink at the 27th floor bar at the Hyatt to see the Denver lights.(As a party goer - you'll receive preferential treatment to boot!)
Brand New in Denver
One night in Denver, thought we would try the new Hyatt Regency Denver At Colorado Convention Center. Hotel is excellent, stylish, chic, great location and very helpful and professional staff. We were given a room on a high floor and the view was fantastic.The beds are so soft and the sheets and pillows are like velvet, the room looked as if we were the first to stay in it. The top floor bar has the same view and also follows the theme of a stylish retreat.The public areas are open spaced and uber chic mixed with natural textures in both the hard landscaping and soft fabrics. A 24 hour coffee shop near to reception is very practical. I think we had a new opening promotional rate on the room, but I would not hesitate to stay here again, even at a higher rate. Can't give higher praise other than to recommend it, great place to stay in Denver.
I stay there this weekend. Overall was really good. The staff was helpful and friendly. The service was great. The rooms were really nice. I had a great time and I will defently go to stay there.
New and Gorgeous Hotel
We stayed in the brand new Hyatt Dec. 27, 2005. It had only been open for a week at the time and I believe we were the first to stay in our room. The rooms are not huge, but they are gorgeous with triple sheeted beds. The entire hotel is decorated very uniquely and tastefully. The staff bent over backwards to please. They asked where we were going and had the conceirge call our room with directions to our restaurant. We went to a performance at the Denver Performing Arts Center which is literally across the street. When we returned to the room, we were surprised to find a lovely complimentary appetizer tray of cheese, nuts, etc. and soft drinks for our family of four set up in our room. There is a great bar on the 27th floor with a view of the whole city. The next day the kids wanted to swim, but it was checkout time. The front desk staff gladly issued us a key to the pool and gym areas so we could stay longer. The pool is an indoor lap pool and the gym (no additional cost) has very high tech workout machines, each with their own television so you can change the channel. The locker room is fully stocked with shampoo, blow dryer, plush towels, etc. There are too many little touches to mention, but an example is the moving art with sound effects in the elevator (you just have to see it). I highly recommend this hotel to anyone who is visiting downtown Denver.
TripAdvisor Reviews Hyatt Regency Denver At Colorado Convention Center
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