Hyatt Regency Delhi

Bhikaiji Cama Place, New Delhi, National Capital Territory of Delhi, 110066, India | 5 star hotel
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Location

This 5 star hotel, located in the R K Puram area of New Delhi, is near India Gate, Bangla Sahib Gurudwara, Gandhi Smriti, and ISKCON Temple.
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Amenities

       

    TravelPod Member ReviewsHyatt Regency Delhi New Delhi

    Reviewed by tiffanykdansie

    Chinese in India

    Reviewed Nov 13, 2013
    by (2 reviews) , United States Flag of United States

    If there is one food you can find anywhere in the world, I think it has got to be Chinese. Delhi is certainly no exception. We ate at the China Kitchen, where the girls insisted to go for Peking duck!

    Birthday dinner
    New Delhi, India

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by nomad1881

    Hotel comment

    Reviewed Mar 10, 2013
    by (6 reviews) London , United Kingdom Flag of United Kingdom

    Great location to all major sites

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by chinois_gal

    Authentic Hospitality

    Reviewed Sep 13, 2011
    by (5 reviews) Bangkok , Thailand Flag of Thailand

    I always feel comfortable when coming this hotel. Warm welcome from all staff and service is superb.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Hyatt Regency Delhi New Delhi

    OverPriced

    from

    After reading the reviews here, I was hesitant to stay here, but the location was convenient for me. I chose this hotel not looking for 5-star service, but for a safe, clean place in that particular area of the city.

    I booked a room directly using the hotel's website, indicating that I would be arriving late. Due to flight delays, I arrived four hours later than anticipated (the website routinely asks what time you plan to arrive). When I failed to appear, the staff assumed I would not be coming at all and gave my room to another customer. To accommodate me when i did arrive, they upgraded my room to the club floor without hesitation, which offers more services (limo to airport, use of business meeting room, etc) and, I suppose, rooms that have been renovated more recently.

    However, the room was quite small and I didn't require any of the club services, so the next morning I requested that I be moved to the type of room ("king deluxe") I originally booked if available. The desk manager, from his tone and body language, indicated that this was a ridiculous request because the club rooms are the best rooms. When I specifically asked whether the deluxe rooms were larger, he claimed they were not, which seemed dubious since the hotel's own website(!) and one of the housekeeping staff I asked both indicated that the king deluxe rooms are larger than the club king rooms (by 100 square feet).

    I was also disappointed by how very cold the room was, considering that the hotel advertises that there are individual climate-controls in the rooms. I thought I was turning on the heat when in fact I was just turning on fans that blew colder air into room since the hotel had not yet turned on its heaters, despite the fact that Delhi is always chilly at this time of year. (And even colder than usual this year.)

    For those who care, the breakfast buffet was very sad by any standard, and certainly not worth any extra fee.

    In its favor, the lobby is spectacularly beautiful, and I had a fine meal in the Indian restaurant (live music). There is also a wonderful bakery in the lobby (a friend who lives in Delhi said it's one of the best in the city).

    All in all, the service was subpar and the hotel overpriced. I would not stay here again or recommend this hotel to others.

    Give Hyatt a bad name. Absolutely appalling.

    from

    This is not a 5 star hotel. The rooms are very small and the bathrooms are very basic. The service is terrible, you need to contact room service service serveral times before anyone comes to your room.

    I had already paid for my hotel room from London via the internet but when it came to checking out I was hit another tax which I was not aware of.

    I would not recommend this hotel to anyone looking for a 5 star hotel in Delhi. Far to expensive for what its worth. Truly being ripped off here.

    5 Star looks - 1 Star service

    from

    This is the worst 5 star hotel that I have ever stayed at. Never have I been to a hotel where staff at the petrol station opposite the hotel are more friendly, courteous and helpful than the hotel staff.

    The hotel itself is standard 4/5 star. The rooms are small and overpriced as are most things at this hotel.

    If you want a decent stay then my recommendation is to stay elsewhere. There are many other branded hotels in the area for about the same price.

    Worst Hotel, Bad name to India

    from

    This is a not a 5* star Hotel. People need to know that Hyatt's name has been spoilt by the rudeness of staff in Hyatt Delhi. Never have i seen staff who are so useless and not helpful. Anyway I would not recommend this hotel to anyone.

    Terrible Service

    from

    Not a 5 star Hotel !

    Lobby is impressive, rooms are very small for what you pay and the bathroom is very ordinary. What really lets this place down is the service - simply awful ! Right from the restuarant (slow and orders incorrect) to the Front Desk (very inefficient and rude). There are better places to stay in Delhi (try the Hans Plaza which has better rooms for less money).

    This Hotel really lets the Hyatt brand down.

    Calm and luxurious amid the chaos of Delhi

    from

    The Hyatt Delhi is a welcome, although expensive, reprieve from the hustle and controlled chaos that is Delhi. A richly appointed marble lobby, helpful staff, numerous restaurants, and fairly standard western style rooms make the Hyatt Delhi a solid choice for business travel to Delhi.

    The building is large and enclosed within a walled compound. The grounds are well maintained and include several small gardens, a clay tennis court, and a nice pool that is clean and very well kept. Taxis are easily hailed and doormen are plentiful and very nice. The health club and salons appear to be well run, clean, and very modern.

    Food: For breakfast, I opted for the 600 rps breakfast buffet. Located in the large, 24 Café, the buffet included a variety of breads, excellent muffins, noodles, egg station, pancakes, meats, juices, and cereal. At 675 rps (tax included) it seems very expensive by Delhi standards. However, day after day, I returned and enjoyed reading the local Delhi papers, good coffee, and efficient service.

    Located above the Café, the La Piazza served a decent pizza and includes typical Italian fare. It is also expensive, but clean, well run, and an easy choice. The Polo lounge is the local bar and feels like it could easily be located in any hotel in Boston or London. While the web site touted Djinns as a local and trendy 'hot spot', I failed to see much activity, although I did enjoy the cold beer and live music. Aangan, the Indian restaurant located directly off of the lobby, was quite good and included live music.

    Services:

    There is plenty of help for the wary, jet lagged, traveler. Of course, this comes at a price. The main lobby includes a travel desk, concierge, front desk, and manager's desk. The concierge staff was quite helpful in retrieving my 'misplaced' luggage from Air India. I don't think I will ever fly Air India again, but that is another review.

    My only complaint is the price and availability of the internet service. The 'business center' on the 6th floor has internet access although it is expensive. In room internet service is available although it is approximately $25 usd /day.

    Room:

    I sampled both the deluxe king and standard king. For the price, 8000 rps, I opted for the standard king. The room was clean and comfortable with standard TV, mini bar, closet, and bathroom. The bathroom felt a bit dated, but no real complaints. The deluxe king was similar in size but included an updated TV console and dramatically renovated bathroom. Housekeeping was very friendly and attentive.

    All in all, I experienced a great stay at the Hyatt Delhi. The people were friendly, the food was generally excellent, and the service was superb. After a hectic day in Delhi, I was always glad to return to the calm and beautiful surroundings of the Hyatt Delhi.

    OK Hotel but terrible service

    from

    We booked into the Hyatt in Delhi for 3 nights to give us an easy introduction to India while we prepared for the more adventurous holiday to come. We arrived at 6am after travelling for 22 hours and had booked the previous night so expected to just arrive and fall into bed. Wrong, our room was not ready and we were kept waiting for over an hour with no apology. When we started to get a bit upset about the wait the reception staff started laughing at us, you can imagine how that felt. We were eventually put in a slightly shabby room which bore no resemblance whatsoever to the pictures shown on the hotel website, in fact the site shows picture of the Hyatt in Mumbai which in every conceivable way is a better run and more appealing hotel. We went to talk to the hotel manager the next day to let him know what had happened, sure that he would sort it out for us and change our room. He was very nice and said when we came back from our day out he would have us put in a good room. When we arrived back in the evening he had actually done nothing but promised to have us moved immediately. We sat in our room for an hour and a half waiting for porters to come and show us to our new room. When this eventually happened the room was almost no different and the wait made us late for dinner with friends and put us both on edge again. On the rest of our trip we stayed at a variety of small hotels and guest houses and a couple of standard 4 star hotels. In every single place we received courteous and effecient service and really enjoyed our trip. I really wouldn't recommend this hotel and dont believe their web site

    Nice Hotel, Not Great Location, Pricey

    from

    This is a nice hotel, with above average comfortable rooms. The bathroom is nice. The restuarants on-site are OK. The hotel is overpriced for what it is - it's OK for a stopover, but that's about it. If I were in Delhi again, I probably would stay here as it is clean and comfortable, but only if someone else was paying for it.

    Not great, not horrible, just ok.

    from

    I stayed at this hotel for 5 nights in December 2004. The hotel is located a little too far from the places I needed to go, so I spent a lot of time in traffic. The Room: I had requested a larger bed, but ended up with two twins. I was told I could move after one night, but I was stuck with the twins the entire stay. The mini bar was never stocked for me (though I only requested it be done twice). The room felt very small, and I had a view of a Gas Station, and a gate that people went in and out of all night. Try not to stay in a room ending with a number in the 20s. Also, my duvet had some odd stains on it, and I noticed it was never changed. Make sure to request a new one when you arrive, b/c it's the only one you'll get for your entire stay and there is no top sheet. The room smelled like mold/mildew, but I doubt much can be done about that given the climate. The Restaurants: The buffet breakfast was the best I've ever had. Omlets, pancakes etc. are made to order, and there is a huge spread of food. The Indian restaurant was excellent, and the others were ok. The menus were rather limited, but everything I had there was prepared well.

    On a positive note, the service was excellent. The employees in the business center were very helpful. Room service was prompt. When I requested an iron it arrived in seconds.

    Overall, the rooms could be nicer, the food is ok, but the service is outstanding. However, if possible, stay in a more central location.

    Good value

    from

    THe Hyatt was a very comfortable hotel, friendly staff and La Piazza was a superb restaurant. Rooms were clean but the AC didn't have a temperature switch so you couldn't adjust it. Very good stay

    TripAdvisor Reviews Hyatt Regency Delhi New Delhi

    4.00 of 5 stars Excellent
     

    Travel Blogs from New Delhi

    Totos Arrive and Off to Delhi We Go

    A travel blog entry by michaelandre on Aug 06, 2014

    19 photos

    We had a very relaxing morning, grabbing an early breakfast and floating around in the gorgeous pool for a couple of hours. The tour company provided a car for the transfer to the first official hotel of our tour.

    Running a little short on money, I asked the front desk of the new hotel where I could find the closest ATM. They replied, 'The …

    Great Flight! (once we got off the ground)

    A travel blog entry by wareameye on Aug 05, 2014

    2 comments

    I meet Joe, who is coming on this tour, in the United Club in Newark, and we have fun catching up. I haven't seen him since last November's tour to Myanmar, and a lot can happen in that short time. For me, marriage, a new grandson, and a few other exciting tours. For him a relocation from Houston to Philly, which is still a work in process. Our …

    Delightful Delhi

    A travel blog entry by tiffanykdansie on Nov 13, 2013

    1 comment, 7 photos

    I certainly feel like I am living the high life in Delhi. With its Hindu background and the caste system, there is a certain hierarchy to life here. As a white westerner, I have heard two different interpretations of where I might be placed in the caste system; one is that we westerners are lower than the untouchables, and the other is that we are …

    1st indian sleeper train to varanasi

    A travel blog entry by minieggs on Feb 19, 2012

    4 comments, 4 photos

    ... in a high pitcjed voice so we both nervously laughed and locked the door on him. The loo situation wasnt too bad either we had three normal loos and one squat. However very smelly no working flush and lots of men outside them so the
    visits were few and quick. The beds were like sleeping on floor boards so the sleep wasnt great and helen found the rocking quite hard to ignore to be fair at some points it did feel like we would derail. We arrived an hour late but once there ...

    Old indian man loves guava handsanitizer

    A travel blog entry by jennnnnnn on Nov 06, 2011

    1 comment, 29 photos

    ... while I had the Mcaloo tikka sandwich. Was interesting indeed! They dont sell any beef or pork products ao everything on the menu is either vegetarian or chicken options. At the Mcdonalds we sat beside this old man who ws fascinated by Jenns hand sanitizer. He asked her to write the name down for him, Jenn just ended up giving it to him, soooo cute! We kept walking around and stumbled upon the temple and ...

    Traveler Photos Hyatt Regency Delhi New Delhi

    Dinner Date
    Delhi, India
    Welcome Reception
    New Delhi, India
    Lobby
    Delhi, India
    Birthday dinner
    New Delhi, India