Hyatt Regency DFW
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Historical Traveler Reviews Hyatt Regency DFW Dallas
Ok, so there were some issues.
We stayed here Friday night so we wouldn't have to drive home after a New Years party. I've never stayed at a Hyatt so expected the same anemities, etc as I've had at other hotels. This was not the case.
I called the day before to make sure our room would have a small fridge (King size room). Was informed that no, it doesn't, however we could "rent" one for $15 a day. That seemed like an OK deal until we discovered that their "day" was from Midnight to Midnight! In other words, we would be forced to pay for 2 days even though we were staying for one night, or not receive the fridge until Midnight. This is clearly unacceptable and I can't believe they would rip off their customers this way considering what they charge for the rooms.
There is no continental breakfast. At least, not for free OR cheap. There was a menu, but the food was very little for an elevated price.
When booking the room we requested a smoking room. When we arrived to check in we were told it was non-smoking. I told the man that we had requested a SMOKING room. He said OK. I assumed he gave us a correct room. He didn't. It was clearly a non-smoking room that we received. Naturally we smoked anyway, and used the soap dish as an ashtray. :)
All in all, it's a decent place, but don't be surprised when there are fewer anemities than they offer at much cheaper hotels.
This hotel was a little noisy last year (2003). But that is in the past. They have given this hotel a complete face lift. Free parking & free airport shuttle. And if you have an early flight you are right at the airport!
Great stay, but noisy!
I stayed at the Hyatt Regency DFW for 5 nights, arriving Monday, October 11, and departing Saturday, October 16. I received the room through Priceline for only $38, so my expectations were low. However, the hotel was in better shape than some other posts had led me to believe. The rooms have a neutral decor and a working sliding glass door with a narrow balcony. I was on the 30th floor (which I believe equates to about the 10th or 11th floor), so it was nice to open the door and have fresh air. But, being located on top of DFW airport, the noise can really get you until 11 pm or so.
I was treated very well at check-in and always greeted by the doormen when I would leave or return. They validate your parking, which is a nice bonus. Parking was easy, close, and convenient. Gym is adequate...several treadmills and stationary bikes with earphones available (and alcohol pads for sanitizing). Just plug into your machine and choose which news/sports channel to listen to while working out. Also some free weights, but unfortunately only up to 15 pounds.
Very happy with the stay and would stay again. Not sure what this hotel's future is with the new Grand Hyatt being built across the street at Terminal D.
Nice looking hotel - TERRIBLE housekeeping. I'd get back in my room and find a bunch of towels in the corner (NOT mine!). Party items in my bathroom (guessing the housekeeper removed them from some other guest room and forgot them in mine.) Had clothing stolen from my room.
Moving on - the restaurants were marginal. Their pool is actually a hot tub. but, the location is wonderful. Lots of nifty little restaurants in the area and the metro is right at the hotel. Staff (except housekeeping) great and professional.
Nice hotel great for pre- or post-flight.
My stay at the Hyatt Regency DFW airport hotel was pleasant. Upon arrival (by car) to the massive Dallas/Ft. Worth airport, I was nervous about finding the hotel. I was pleasantly surprised that the airport had the Hyatt featured on it's road signs with clear instructions on how to get to it. It is the only hotel inside the DFW gates. You pass through a toll booth where you receive a ticket. You are supposed to pay upon exiting, however there is no charge for parking if you stay at the Hyatt. All you need to do is get the front desk to validate your ticket. If you would rather not self-park, valet parking is available for $13 per day. I took advantage of that service. The valets were very friendly. We arrived 2 days early to enjoy the surrounding attractions. I was anticipating it to be a hassle when coming and going out of the airport. My worries were unsubstantiated. You get a ticket everytime you come in and give it back to them (validated) every time you go out. The area malls, restaurants, and attractions were very close. I didn't see it as a disadvantage at all by being within the airport gates. However, if you were going to do a lot of coming and going, it might get old. The hotel itself had a few different types of food and beverage services. I never tried any of them, but did look over the room service menu and was very impressed. Reasonable prices with a good selection, available throughout the day. No late night service however.
The hotel is older, but the rooms were spacious and nice. A tiny balcony afforded views of the air traffic. Surprisingly, the noise was not bothersome. The hotel is well-insulated. The room had a TV with cable and pay per view, a comfortable bed, hair dryer, table and chairs, and a chair with ottoman. Curtains blacked out light well. Wireless internet access was available for $9.95 per 24 hour period. You could also get 3 hrs for $5.95. I took advantage of this and was pleased by the speed and ease of setup.
Shuttles run to the terminals on 20 minute intervals. Also, they will pick you up if you call them from the terminal. They charge $9 for a shuttle ride to the Grapevine Mills mall. The mall was nice. Lots of outlet stores and a Bass Pro Shop Outdoor World. Grapevine has lots of restaurants and a historic main street. It can't be more than a few miles away from the airport, though I never measured it.
I would stay at this hotel again. I've only stayed at one other Hyatt - in New Orleans. This one was not as nice as that one, but it served the purpose and I was pleased.
Hyatt DFW Transformation is Complete!
Yes there has been major construction at the Hyatt DFW, $32 million to be exact. That is all complete now. The Hyatt has a brand new, sleek look, complete with a new restaurant, coffee bar, lobby bar, front office lobby area and a zero-edge, outdoor heated pool. You can also enjoy a courtesy shuttle and complimentary parking. High speed wireless internet access is available in all guest rooms and public areas.
Find a different hotel
I stayed here on the first and last nights of a vacation in Dallas, but would pick a different hotel next time. There was nothing actually WRONG with the hotel, but I'm sure you could find another hotel near the airport that is a bit nicer. First of all, there is MAJOR construction going on. My balcony on the first night had a sign that it was closed. The beds were OK, but low to the ground and one was sagging a little. The room is large, but there is not much in it. The runways are a little ways away, so you can see the planes, but not close up. You can definitely hear the noise from them though. The pool is outside and overlooks a road and the parking garage. The breakfast buffet was expensive ($11.95 for continental) and had little to offer. Parking is free, but a pain to get your ticket validated if you go in and out while you're there. If you're staying near the airport, I would recommend finding another hotel nearby. I have stayed in other Hyatts (including some at airports) and have been much more impressed than I was with this one.
OK for early flights
We stayed here two separate nights recently due to flight schedules. We booked this hotel just because it was the nearest to the airport (actually in the airport). It was OK (we got a good deal) but I don't think it really was nearer than other hotels because the shuttle was quite slow. Our rooms were both large and comfortable, but the construction/finish wasn't up to Hyatt standards. The restaurant choices are limited (very redundant menus) and overpriced, and airport food service options are not available when you are a Hyatt guest because they are all within secure airport zones. Staff service and friendliness was a highlight - no complaints there. Anyway, OK for one night but not a place to spend much time.
Noisy, shabby room. Road and construction noise kept me awake half the night in spite of the advertised "soundproof room". No comfortable place to sit in the room, no pictures on the walls, lumpy mattress.
Very, very slow shuttle service to and from the airport terminals.
Virtually non-existent room service (2.5 hour wait). There are tons of hotels near DFW - you can get much better quality for the same price, or similar quality for much less money.
Convenient but expensive
We stayed here to overnight between a late night flight from Jamaica and an afternoon flight home in June, 2003. The hotel is a little shop-worn. The airport shuttle service was poor (long waits and the lady driver did not even offer to assist with our bags as she dropped us at the wrong terminal for our return flight). The ice machine was broken on our floor. The hotel staff was slow but did bring us one foam pillow late at night when we requested two of them. There was no "do not disturb" sign in the room so we were awakened bright and early by a maid with a noisy vacuum cleaner at our door. The check-in/out went smothly and the swimming pool and restaurant breakfast buffet are very nice. OVERALL: This is a rather expensive place that could be made a lot nicer with just a little effort.
TripAdvisor Reviews Hyatt Regency DFW Dallas
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