Not worth the prices

We were there on a business trip for several days.

Great stay at Calgary Hyatt

Many of the reviews of this hotel are mixed. However, after spending (4) nights at the Hyatt Calgary on business from 3/13 through 3/17, I have nothing but wonderful things to say.

Unlike any other

I had stayed there once before on business and when my wife and I were planning on returning to Calgary after skiing in Banff, I remembered what a pleasure it had been previously and booked again.

From the time we pulled into the front driveway the staff was amazing. The cleanliness was something you don't find in too many hotels these days. We were very impressed by the original art displayed throughout the hotel (a staff memeber said the value was near $2 million), the beautiful finishes and the amazing spa in the hotel. We had dinner and brunch in the hotel and the only thing better than the service was the quality of the food. We have stayed at most of the other major chains downtown and nothing else compares.

A pleasant surprise

My husband and I were heading to Banff to do some skiing for our anniversary and when our plane arrived late to Calgary, we decided to stay the night before heading to the mountains. We have been to Calgary before but wanted to stay somewhere new and chose the Hyatt Regency mainly because of its downtown location and the fact it had heated underground parking as it was very cold that day. From the moment we pulled up in our rented SUV we were greeted with a warm smile and whisked into a warm and spotless lobby. The front desk were extemely positive, did not rush us, and when they heard we were going skiing the next day, they recommend some places we should go not only to ski but eat in Banff. We had a late night dinner and the food and service was excellent. Everyone made us feel so welcomed. At the end of our whole trip, the Hyatt Regency in Calgary was by far the most impressive stay of our holidays. We look forward to staying there again on both business and pleasure.

Anniversary Dinner

Saturday, October 2/04, was my wife and my 25th anniversary. We decided to try the Hyatt rather than the Owls' Nest, Hys' or Caesars, as we have done in the past. We were greeted by a casual dining room, people were wearing sport shirts, while we were dressed up. The waiter mixed up our 'starter' orders and while I ate my salad my wife had to wait about 15 mimutes for her prawns to arrive. My wife was upset with the menu, it even had a hamburger listed on it. She loves prime rib but was told that it was only aviable on Thursday nights. I ordered a 10 ounce steak for $31 and nothing came with it...the salad was another $7. My wife had the chicken which was also overpriced and very small. The waiter did not charge up for the starters nor the really small dessert that we ordered. We have stayed all over the world in hotels and have never had an experience like this. This weekend we are travelling to San Francisco for our anniversary and staying at the Hyatt Regency. I hope it is not the same atmosphere nor will have the same bland menu items. Hyatt should mean quality, rather than being substandard.

The best service.

Great location. The staff was the best. They went out of there way to make sure our stay was as comfortable as possible. The Concierge (Lorin) was the must helpful that I have ever met. He's is the BEST. Our hotel room was a corner room that was a little tight for 2 adults and 1 child but it worked out fine. We stayed there for 6 nights and did not rent a car because the light rail is right on the north side of the hotel and it took us everywhere that we wanted to go to. I would not stay anywhere else but the Hyatt in Calgary.There is something for everyone that stays at the Hyatt.If you read this Lorin you are the best there is. Calgary is a great town. C-ya PSC

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Not what expected

We stayed for 1 night just before the Calgary Stampede.

Relaxing, great bargain

Very new in heart of downtown Calgary. Hyatt quality you's expect. Great amenities and very comfortable. Paid right under US$100 per night including taxes & fees Labor Day weekend 2003. Can't beat the price for such quality! Great staff, very spacious lobby and ground floor. Ample parking for hotel guest but forgot if it's free...

Wickedly overrated!

Not great is all I can say. I booked a room with a King Bed - it wasn't available - got a room with two double beds and no apology. They overdid the room deoderizer - the smell was a bit sickning and stayed on my clothes - very perfumy. The bed was not super comfortable. The heating system did not work so my room was freezing at night. I told the staff on checkout - again, no apology or offer of compensation. If you choose this hotel and expect 4 stars, you are in for a bit of a disappointment.

Hyatt Impresses

Calgary's definative 'city hotel', the brand new Hyatt rises high above Olympic Plaza, Stephen Avenue Walk, and the connected Telus Convention Centre. It is a quick walk to the major shopping core, but these malls can't be accessed by the +15 walkway system - yes, it is necessary to go outside. The lovely historic streetscape of Stephen Ave. makes this walk a pleasure.