Hyatt Regency Boston
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How has this hotel rated in the past?
- Drycleaning onsite
- Adjoining Rooms
- Meeting rooms/conference facilities
- Room service
- Reduced mobility rooms
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Historical Traveler Reviews Hyatt Regency Boston
Mediocre at best
The Boston Hyatt is a very mediocre hotel, more along the lines of 1.5 stars. I have stayed in 4 other Hyatts which have all been exceptionally clean, well maintained and stylish. The Boston property was unloaded on Hyatt by Swissotel and is run down and about as stylish as your average Bombay Company shop - quite unsophisticated. When I say run down, it's not terribly run down, but it is certainly not luxuious: mildew in the tub, missing grout on the bathroom vanity, small cheap TV, and no toiletries except that in a wall dispenser. Housekeping ignored our "privacy please" sign and knocked on the door at 10:00am on a Sunday. At check-in our room wasn't ready at 3:pm we had to kill time (no problem) walking around Boston. The down side to this was that we had to check our luggage at the conceige who then took over an hour to get our bags to the room. They insisted that the bell person do this instead of giving me my small amount of luggage to take up on my own.
If this is their idea of what a classy hotel does they are wrong. Hyatt needs to renovate this place soon. In the renovation, please plan for a luggage storage room that is not in another quandrant of the galaxy.
We'll Go Back Again
We benefited from a prepaid rate on the hotel's web site after switching to this hotel from another poorly rated property in the theater district. It is around the corner from Macys and Filenes. We had an easy walk to the theater district for dinner and a show. A great breakfast either off the menu or from the buffet. Our friends said their dinner was so good that they would go to the restaurant if they lived in town. The rooms were comfortable and quiet with lovely views. Two "complaints" were: it was a bit too warm in our room. We'd ask for a fan the next time, and the restaurant was short-staffed at Sunday morning breakfast. However, the staff was courteous and helpful. We will definitely plan to stay at this hotel again.
I cannot complain about this hotel. It seems like they have put a lot of work into making it respectable. The location is good if you like walking around the city. Close to the Boston Commons, the shopping district and a short walk to Quincy Market. Also the train is easy to get to. a two minute walk. I have not gotten a bad hotel in boston through priceline. I have stayed about 10 times and always well worth it.
I moved here from the Omni because at point of writing, the former does not offer broadband access. From the Omni, I moved to the Wyndham Tremont, which was terrible.
This hotel is great. I love it hands down. Finally, I got it right. The rooms are big and airy. Furnishing tasteful and elegant. Service from doorman, to concierge beats the previous hotels hands-down. Staff here are extremely professional, yet helpful.
Location is as good as the Omni. Round the block, you get Macy's, Filene's Basement, and Eddie Bauer Outlet. Short walking distance to the T.
There's even the indoor pool, gym, and jacuzzi for your exercise/relax.
Every bit of the Hyatt that I would expect. Highly recommend this one.
Uninspiring but Convenient
I found the hotel surprisingly difficult to find, as the lobby is found only after walking down stairs into a shiny, marble-lined (tacky by European standards) atrium and going up in an elevator.
The location is super: round the corner from Downtown Crossing T stop and a short walk from the Common, Public Gardens, etc. Hardly needed to use the T while in town as most places were easily walkable - by UK standards at least!
I was given a good-sized room, with two very comforable double beds and my only criticism would be the bathroom. It ws a little tired and the tiling and grouting around the bath were unappealing.
Otherwise, a very happy stay and I'd certianly consider returning, should I find a decent rate.
Bed of Nails
The hotel lobby looked great and the restaurant was nice enough. About 15 minutes after we checked in, we received a call to the room asking if we were all set. Nice touch.
It was only after dinner and drinks that we returned to the room to sleep and discovered that our king sized bed was sunken in the middle and the springs were poking us in the back. Check the bed BEFORE you sleep in it.
The bathroom was a little old looking and had stains that looked like rust on the tile and grout, as well as the shower curtain. Could be cleaner.
While it is not the Ritz (which is around the corner) it is a very nice 4 star hotel which is convenient to both business and pleasure. Our room with two doubles was average in size and quite comfortable. The health club and pool were great. The lobby and open areas of the hotel were pristine and quiet. However, what really made our stay was the location. It is a block from Boston Common and the T making all of Boston very accessible. Try Priceline for rates, we stayed for 70 a night.
Ugly outside, nice enough on the inside
As I approached, I thought that the hotel was rather ugly. However, the inside was nice. The first room they gave me turned out to be a room in which someone was still staying. The next room was actually vacant. It was a nice room, albeit a bit small. I wanted a room with 2 beds, and I got a room with 2 twin beds.
Pretty good Hyatt
We switched to this hotel, after cancelling our reservation at the Cambridge Hyatt. Good quiet room, great view, good service.Location is fine - overall would recommend it if you can get a good rate (weekends) but not a real luxury stay.
Enjoyed this hotel!
Great location--walking distance from Downtown Crossing (orange and red lines) and Boylston (green line), two blocks from Boston Common, and one block from Filene's. Our room was very large, with a sitting area and large bathroom. Comfortable bed. I went to the health club, which has a great pool--nice size and temperature. They have a nice bar, with large sitting area on the main floor. In general, I thought the hotel was nicely decorated and clean. I would stay there again.
TripAdvisor Reviews Hyatt Regency Boston
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