Hyatt Regency Bethesda

Address: One Bethesda Metro Center, Bethesda, Maryland, 20814, United States | 4 star hotel
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This 4 star hotel, located on One Bethesda Metro Center, Bethesda, is near Westover, Laugh Riot at the Hyatt, Topsmead, and The Spa at the Ritz-Carlton.
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    Historical Traveler Reviews Hyatt Regency Bethesda

    Very disappointing


    We recently stayed at the Hyatt Regency Bethesday for a weekend wedding event, and we were quite disappointed in the accomodations. We have stayed in Hyatt Regency Hotels before, and have come to expect a certain level of housekeeping and accomodation that was sorely lacking. While the room itself was reasonably well appointed, we found it to be unclean and very dusty, had a very loud air conditoning compressor noise, and had very skimpy linens and towels. The linens consisted of a white sheet with a threadbare blanket on top (no duvet or even pretty bedding), and the towels were scarce and very, very thin - the type you would find in your local gym. Front desk staff was just okay, bell staff very good, but frankly we couldn't wait to get out of our room and back home. We have stayed in much nicer, cleaner places for less money. They need to clean up their act, and clean up their rooms.

    Usually Stay Here for Business at NIH


    I have stayed at the Hyatt at least once each year for the past 6 years. My last stay was in early December 2004. The lobby - bar area has undergone a facelift and a Morton's Steakhouse is being built to the left of the front entrance.

    I have never had a bad stay here and it is my preferred hotel when I'm in Bethesda on business. The staff has always been nice, from the front desk to the room service. The rooms are clean, comfortable and nice sized as are the bathrooms. The Bethesda Metro stop on the Red Line is just outside the side doors of the hotel; you can either take the elevator down or the stairs/escalator.

    My only problem wiht the Hyatt is that it usually is booked if you don't make a reservation at least 2 months in advance.

    Great Place for a Short Stay:


    This hotel is located in the prime area of Bethesda, between Bethesda Row and Woodmont triangle. There is a new Daily Grill restaurant located on site and Morton's Steakhouse is almost open. Beware the Daily Grill, prices are very expensive for Bethesda! A short walk south will take you to more realistically priced restaurants.

    The rooms are OK, with the carpets showing their age. The bathrooms are nice and clean with big vanities. The Metro red line is conveniently located underneath the hotel with only a 25 minute ride to the national mall.

    I have to agree with another reviewer, I don't know why but when the Hyatt has a conference for 100 people they put 99 chairs in a room designed for 50 people. Not very comfortable

    Otherwise this place is great for a short stay in the D.C./Bethesda area

    Met all our needs


    My husband and I recently returned from a stay at the Hyatt and we found it to be very clean and the staff very helpful. We were greeted promptly at check-in and they were very courteous. The concierge went out of his way to answer all our questions and to provide us with maps. We were on the 2nd floor just above the lobby, and inspite of a number of parties it was very quiet. The location of the hotel was perfect, easy to get to with plenty of parking. The metro was next door, making the trip into D.C. a breeze. We would definitely stay at the Hyatt again.

    Almost Average


    Just returned from weekend at the Hyatt. Average property with ongoing construction in Lobby (read noisy). Soon should have Morton's Steakhouse in the Lobby. For now small grill/bar at back of property with some outside seating. Inadequate for this size property but surrounding resturants are pleantyfull and good. Bed very hard. No in room internet and short on plug-ins for phone rechargers etc.. AAA rate $137 but not worth it. Next to metro red line biggest plus. Would not stay here again. Wife was at conference here and meeting rooms inadequate for some sessions and failed to provide more chairs as needed. Asked for extra coffee cups once and never received.

    Good Deal for DC area


    Through Priceline, we got a deal for $70 a night. We stayed 3 nights and were very pleased with our room. It was a standard room, nothing fancy but very clean. Having the Metro stop right beside the hotel could not have been better- especially since we had a six and nine year old worn out after a long day of sightseeing in DC. Lots of restaurants within walking distance of the hotel. The parking garage was $12 a day but we still consider everything a really good deal. Contrary to other reviews, we found the staff very helpful and friendly so it looks like they have gotten their act together. We would stay there again. Just avoid the rooftop pool- it was very cloudy and could have been much better.

    This is the pitzz!


    I stayed here because our conference was held here and the nearby hotels didn't sound much better. The room was not cleaned at all one day. When I complained, it was the "we'll look into it and get back to you" response. There weren't enough towels,, the coffee-tea maker was in the bathroom, the heating control was slow to respond, walls were thin and lighting extremely poor in the room. Outside, the cafe was a joke -- no trays, so you had to have five hands to take your breakfast to the table, consisting of a paper cup coffee from a flask and one from a small range of pastries. No fresh orange juice, and only concentrate grapefruit.

    I was lucky -- I was there for work, so I will be reimbursed. I felt sorry though for those who were there to enjoy memorial weekend, and paid extortionate rates for a very poor standard of room and service.

    Mediocrity Personified


    I took my wife and child here one weekend and was dissapointed by the service and staff. The front desk person was most unfriendly and seemed to take offense to be asked simple questions about the property and nearby restaurants my family might try.

    Our room was mediocre overall, w/a number of hairs in the bathroom (tub and sink area mostly) and also in one of the beds, unfortunately. There was also some dirt scattered round that hadn't been vacuumed up.

    When I went down to the front desk to ask if we could switch to another room, another front desk clerk dryly and sourly noted without looking up at me at all that she could switch us, but it probably wouldn't make much difference! The 2nd room was marginally better but they definitely have a housekeeping problem...

    I've come to expect much more from Hyatt than this type of service...I was pretty surprised.

    Very Disappointing


    I stayed at this one night in December while on a business trip and was very disappointed. While the room was spacious and fairly well appointed, I found a cockroach in it. There was no restaurant open due to remodeling and the the lounge that was supposed to serve light meals was out of just about everything and I was forced to order from the over-priced room service menu. The concierge was polite and helpful, but the the reception desk staff was a bit frosty. Not up to Hyatt's usual standards at all.

    Excellent Choice for a DC Trip


    My family and I have stayed here often. Great for weekend trips to DC. The Hyatt usually offers a $89 or $99 weekend rate. This is a lovely business hotel that is usualy pretty empty on weekends. Although you are a train ride from downtown DC, its a fairly short ride into downtown. There are some nice restaurants within walking distance of the hotel. The hotel food and bar are great and the spa and fitness center are excellent too. Wholehartedly recommend. A lot better bargain than you'll get in DC.

    TripAdvisor Reviews Hyatt Regency Bethesda

    4.00 of 5 stars Excellent

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