Hyatt Regency Austin
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TravelPod Member ReviewsHyatt Regency Austin
I took a room on the top floor with a balcony. Hotel staff were freindly. Room service was good, although I don't like all the add on's ie: delivery charge plus tax PLUS gratuity fee 20%! Of course, you still feel the need to tip on top of this. Bottled water in the room was $3 a go. Free at other places. Wi-Fi was a decent speed although $10 a day!!! Wi-fi should be FREE!!! Room was really nice. Would have been even better had the cleaners done a better job of the balcony. First day it was ignored totally, second day someone had been out there, as the ashtray had been emptied, but all the cobwebs were still there. However...would still go back.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hyatt Regency Austin
Nice but needs room makeover
This hotel is really nice. The service is EXCELLENT, the overall hotel is tastefully decorated and new but the rooms are not nice. The furniture is outdated and needs to be painted or thrown out. Needs to be re-wallpapered or painted. I would stay here again but not for a penny over $70. You can stay somewhere else nicer for over that.
Not too good
I booked over 3 weeks in advance, through -------, I am a so -called gold passport meember- whatever that gets you!
I travel 20 weeks a year- same routine, , non smoking , king. I arrive one Monday evening after confirming earlier in the day- 2 dbl beds, smoking! , WE ARE SOLD OUT ! ! after 15 minsutes and a 14 hr day, I finally get room 414, looked like a dude ranch, plastic looking pine furniture, air freshner too strong.
Room service next morning, , on time- no coffeee in the pot! I call, 15 minutes later, coffeee, no pens or paper pads in room, again next day left. Final day, same room sercice order is tootaly wrong and not my order.
Not a real Hyatt, marginal and very dated decor!
Terrific staff! Great location.
We just returned from a 3 night stay at the Hyatt Regency in downtown Austin. We were part of a large group attending a family wedding. This hotel is definitely busy all the time. The staff, however, do an amazing job of making the stay pleasant. For example, we had requested early check in but housekeeping was still cleaning rooms mid afternoon Thursday. The front desk knew we had been waiting and upgraded us to a lake view instead of making us wait any longer. We also moved rooms after our 2nd night due to noisy neighbors (security had to call in the Austin police!). But the staff made the situation right by waiving 2 nights of our stay. Very gracious of them! Also, food and bar were good.
The staff was doing the best they could with this hotel. Actually, they were terrific, in spite of the busy Austin City Limits Music Festival weekend. The problem is, the hotel is architecturally challenged. Hyatt skimped on space, and it makes the whole place less charming.
The rooms were tiny, really too small for the 2 double beds, although ours had a great view of the city and lake. Same thing with the bathrooms and cramped showers. The standard Hyatt Regency central courtyard is too small for the height of the hotel, making you feel that you are sitting at the bottom of a narrow tube, and the roof you look up at is a yellowed fiberglass. The Disneyland-esque "castle" motif of the elevator bottom doesn't mesh with the rest of the lobby decor, which is otherwise pretty nice.
Not a bad stay, but I won't do it again.
Great place to stay
I have to say this hotel was great. A couple of the reveiws I read were negative and I would have to disagree with them. I thought the hotels decor was very very nice. Everyone was very friendly. We encountered absolutely no problems. We chose the $9 a day parking and that worked out good. Had the valet call a taxi to pick us up front to take us downtown and had a taxi within minutes and only paid $5 for the ride. Ate at a great place on 6th st. Iron Cactus, strolled around downtown 4th and 6th street then headed back to the hotel. Slept great. There is a walking trail next to the hotel that we took all the way to Barton Springs at Zilker park. About a 1.5 mile walk. We love to walk so this was very convenient, hung out at the park then walked back to the hotel. If you like to work out on your trips Hyat has a modern fitness room with great equipment that you would find in a fitness club. If you need computer access and dont have a laptop they also have a business center with a computer to use. We never ate at the hotel but the restaurants looked very nice. We paid under $100 for our room and felt it was well worth it and would definitely go back.
I stayed only for one night in July and will come again for a weekend. I had a priceline rate and was told for 25.00 more that I could upgrade my room and view. It wasn't the "chosen" room but was still very comfortable.
The pool is really all that needs a new re-make compared to the rest of the hotel. However, it was okay and the chemicals were balanced well. It did need a little skimming. The hot tub had one terrific jet. It might need to be re-surfaced because it was a little rough in the Jacuzzi. It was a large jaccuzzi and the pool was at least 60 ft long. It was too bad that there was no pool service for drinks or food. You must step inside.
The service at the bar inside was friendly and appealing to look at. There are boulders and running water. There is a shuffleboard game there also. I guess you get the pieces from the bartender.
The best part of the hotel was the fitness room. New equiptment, and 3 TV's. Too bad there wasn't a sauna or steam room. It was top notch here.
The parking for your car is 9.00 self or 12.00 Valet.
The Gift shop is small. There are a few souviners and t-shirts and little bit of jewelry and watches.
They have Sandwiches to go and a coffee bar to go upstairs next to the restaurant. I didn't try the restaurant's Faita's but they are said to be the best. I had the hamburger to go and it was great! Nacho's by the bar downstairs were large and good. The bar downstairs has a nice wine list to choose from.
The internet is connected downstairs and is available at all times.
Service was friendly!
Had a very nice stay. Recommended.
I stayed here on business in June 2004 for 2 nights. I didn't read the reviews on this web site until after I returned. I did not experience any of the problems mentioned in the other reviews. Sure, the room was small (actually, I would say average). But that isn't unusual these days. I was by myself, so it didn't matter. The room was clean and comfortable. Great location next to the river/lake. No issues with the hotel staff. They were very pleasant. Nice lobby bar. The other reviews stated that the hotel was in need of a major renovation. To me, I thought the hotel was kept up quite nicely. I didn't use the pool or exercise facility, so I can't comment on them. I wouldn't hesitate to stay here again if in the area.
Past due for a extremem makeover
We stay at many Hyatts, this was a true nightmare. I've stayed in nicer Holiday Inn Expresses on the road. Small and dingy, the worst bed I've ever slept in and a staff that basically could care less. But hat a beautiful location and our room had an incredible view of the river. It's too bad the hotel is too run down to ever consider going back.
I don't have much to compare it to, our 1st trip to Austin, but surely other hotels can manage to supply sheets and towels that don't reek of bleach!
The hyatt by town lake
we stayed the week end 3/12 -3/14 2004. we got a great deal on priceline 52.00. everything was good. the view of the city was great.
the king size rooms have a pull out sofa, that was good for one child.
enough towels for two people. asked for towels on friday night and did not get them. asked for towels sat. morning and got them. parking is $8.00 for hotel guest per day. view looking over the congress bridge where the bats can be viewed. you could see the bats from your room in the summer. rooms are small but everything was in good shape for an older hotel. pool was clean. hot tub was nice overlooking the lake and city. a very busy hotel with the joggers around the trail early in the morning. one word of advise... the parking and traffic in austin is awful. the is no parking down town so consider taking the dillo from the hotel to anywhere you need to go down town.have a safe trip and god bless.
Deliver me from the Hyatt Regency
In a nut shell, the Hyatt Regency was not a AAA 4-diamond hotel as the plaques on its wall so proudly proclaimed.
I could tell that my room used to be nice, but it was so well used and in need of updating that I was severely disappointed.
The room smelled like a locker room (more accurately, it smelled like industrial-strength deodorizer). The carpet was dingy and stained. The tile in the bathtub/shower was covered with mildewed, and the air conditioner worked sporadically.
The cable TV reception was poor and halfway through our stay, the hotel services menu on the TV stopped working. The sheets were threadbare, and the bath towels were coarse and small.
The room decor was cheap and in the dreaded southwest/cowboy motif. It was junky and out of date.
An "exciting" turn of events: We stayed over the weekend, and the hotel was overrun with kids who were in town for some kind of competition.
But to give the kids credit, they didn't wake us up in the middle of the night like the riot that ensued at the bottom of the atrium. A large group of people had rented out one of the ballrooms for a party, and when they left (at 1:00 a.m.), they began fighting among themselves. It was pure chaos, and the hotel did not have security on hand to handle the crowd. The balconies in the atrium were full of weary-eyed travelers standing in disbelief as they watched the mob on the first floor fight and yell for over an hour. Before all was over, the road leading up to the Hyatt was lined with police cars, and noise in the parking lot continued until almost 3:00 a.m. We didn't even bother talking to the manager when we checked out later that morning.
Clearly the hotel had issues, so we just left as quickly as possible.
Once again, the Hyatt was probably a nice place once upon a time, but it's past its prime and in desperate need of updating. Downtown Austin has many other hotels, and I'd definitely recommend taking your chances on any of them before staying at the Hyatt Regency.
TripAdvisor Reviews Hyatt Regency Austin
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