Excellent 5 day stay

Great flat in the newer part of hotel with loads of room.Superb swimming pool .Excellent position and very pleasant and helpfull staff,

Loved the Hyatt!

I spent 5 nights here in August and would book this hotel again in a heartbeat. The club rooms are wonderful. I was given one overlooking the harbor with views of all the various islands and bays. The bed was huge and very comfortable. I was asleep within minutes every night. By booking a club room, you are given special access to the Regency Club, with a complimentary breakfast buffet and a complimentary happy hour. The staff was wonderful and extremely helpful. The spa was amazing - definitely worth the money for a massage. The hotel is conveniently located just above Queens Street and is within walking distance of all the shops and ferry. The only bad part is its at the top of a hill so definitely plan on getting a good workout walking back!

Nice Hotel for the Price

We booked this hotel at the last minute through expedia. We got it for about $75. We had a small problem when we arrived because they didn't have the reservation yet (be sure to print your confirmation), but they let us use their business center to get it off of email. The room was clean, and the bathroom was very spacious and nice. The room was a bit small, but had a nice view of the harbor. The indoor pool was beautiful.

Great suite !

We stayed there for just one night.

We staying in a duplex penthouse suite in the new tower. These rooms are a steal, nice view, two bedrooms, two bathrooms, three balconies etc.

Simply the best deal i ever found in the world.

Service is excellent and extremly friendly. This is THE place to stay in Auckland.

Old and a little shabby

Stayed here in August, 2004. The receptionist looked perturbed when we requested a non-smoking room (indicated with our online reservation anyway!) Our room was very basic. The bathroom and carpeting were old and in need of renovation. The bartender was baffled by the concept of a Tom Collins. Otherwise, the hotel was fine.

Excellent Value

When I booked this hotel online for what worked out as £60 a night I wasn't expecting a huge amount when you consider you pay £40 for a room in a Travelodge here in the UK. However, I could not have been more pleased! The room and facilities available were excellent - nice big bed, bathrobe, slippers, lovely pool, spa and sauna. Even the restaurant was reasonably priced. Everything was very clean and staff were friendly. I felt completely spoilt and was so glad I stayed before facing 4 months of staying in hostels - a real treat! I would not hesitate to recommend this hotel to anyone.

Great rooms

If you stay at the Hyatt Auckland Hotel I would advise people to book a Residents room in the new tower block as,as a family the rooms are more like a suite with fantasic ,bathroom kitchen and tv/dvd/hifi in room.

Just great for bad days and too keep the childern happy. Also the Regencey breakfast room on the 14 floor has great veiws for sunrise and sunsets over Auckland. Anybody using the Beauty Treatment at the hotel book at least 2/3weeks ahead of travel as all booked up when we arrived and unable to get bookings as a resident of the hotel?.

Some rooms are remarkably substandard...

My wife and I stayed at this hotel for five days as part of a MBA study tour. We checked in as part of a MBA class group. As the only married couple on the tour, we expected to get at least one double bed. The first night we were there, all they had left were two single beds on the 4th floor of the old part of the hotel. The room was certainly far below the standards we would expect of a Hyatt - very small, cramped, and basic amenities. We asked for a queen bed room and were told we would have to pay $100 more for a Regency Suite Room. Well, we stayed in the dumpy room the first night and got upgraded the second through fifth night to...wait for it... the same 2 room Regency Suite for which we would have had to pay an additional $100 a night. It was worth the wait to get the 9th floor suite for free. I understand the new residence wing is quite nice. Just be forewarned about the standard rooms in the old section. If you're used to Sheraton, Hilton, Fairmont, etc., those rooms are quite a rude shock. After our first night, we were pleased with the hotel, including the really nice pool and the location at the heart of Auckland's CBD. We would probably not recommend this hotel for fear a friend or colleague would get stuck in one of the dumpier rooms.

Excellent Hotel

Great hotel, too be expected from Hyatt. The service was wonderful and the price fantastic! One comment is that it's on top of a step hill, a short walk from the waterfront but worth the $7NZ cab fare back at the end of the evening.

Best, friendliest, and most consistent in Auckland

I have stayed here nearly 100 times in the last 10 years. OK, so they get to know you and take an interest. But they do that for everyone.

This is a place where they care, and take an interest. Not the newest or biggest rooms in the older block (but immaculately maintained); the new wing is right up with the best. There is no better hotel in Auckland for service. I have sent many friends and overseas visitors here and they all report the same experience.