Hyatt Regency Atlanta

Address: 265 Peachtree Street NE, Atlanta, Georgia, 30303-1294, United States | 4 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located in the Downtown area of Atlanta, is near The Mall at Peachtree Center, Atlanta International Museum of Art and Design, Margaret Mitchell Square, and Pershing Point Park.
Map this hotel

Amenities

       

    Historical Traveler Reviews Hyatt Regency Atlanta

    Wonderful!

    from

    We had one of the newly remodeled rooms. They were beautiful and very modern. The hotel is great. Don't pay attention to the bad reviews. I was very happy with the hotel and the room! They even had name brand amenities (soap, shampoo).

    My stay at the Hyatt

    from

    I stayed at the Hyatt for a convention. The room was very nice and modern. The atrium was beautiful. The room was very clean and the maid service was very good. I enjoyed the convenience of the mall that was connected to the hotel with the shops and food court. Overall I had a very pleasant experience at the Hyatt.

    So bad

    from

    I am staying in a vey small room with a naked box spring, no fitted sheets (looked like a war zone this a.m. after two of us slept in this bed), the smallest bath I have ever seen with no counter space, towels not only need to be placed on the floor to request a change BUT you also have to call Guest Services to tell them you want a towel change, horrible food, have now had a breakfast and a lunch, dinner in Italian restaurant last night was OK. Some lights don't work and the heating/ac system is old and noisy. The good parts of this hotel are Free Wi-Fi and shower heads with no water savers. My husband and I will never stay here again. Only here because of a convention. Stay at The Ritz down the street.

    Not As Expected

    from

    Stayed here for just one night while passing through Atlanta. Upon arrival, I could tell it was an older hotel, but was not discouraged by this as some people are (many of the best hotels are older buildings).

    The service from the bell staff as I drove up was quick and easy. Upon entering the lobby, I was very impressed. It was large, open and welcoming. The service I recieve at the front desk of a hotel is a HUGE factor for me. Good hotels have their best employees in their public areas (front desk, concierge, etc.). These employees were tired and lacking energy. Everything was monotone and very uninteresting. Not a genuine experience. We were placed on the 19th floor (per my reuquest for a high floor), and went into the room. Very nice at a first glance, but upon further inspection, not very well cleaned, and furnishings and equipment starting to show signs of wear and in need of updates and repairs. Overall, just average. The room did have a nice balcony overlooking downtown. Overall, just average. I got a web special online for $75 per night, so check the Hyatt website. As for location, it's very good. Close to downtown attractions and more.

    Nice Rooms; Terrible Staff; No Parking Available.

    from

    Stayed 3 nights for a convention. Rooms were nice. I arrived ahead of previous night's check out time and was told that the parking was full and to check back later that afternoon. Checked back and still no parking. Discovered that the garage also does daily and hourly parking with no preference/reserved spots for actual paying guests. My car spent 4 days and 3 nights in a parking deck down the street. Had to carry luggage in from the parking deck also, including struggling up a flight of stairs while 2 Hyatt personnel just stood and watched.

    Fortunately, a friendly stranger stopped and helped me. Upon check-in room had not yet been cleaned, had to call to request maid service.

    Found that was a pattern, since I had to call housekeeping repeatedly since not enought towels were supplied, the coffee maker didn't work, and toilet tissue ran out. Hotel was very crowded due to the convention and it was always difficult to get an elevator. During checkout, the bellhops commendeered one of the guest elevators instead of using the staff elevator, making it even harder to get an elevator. Worst example of a Hyatt that I've seen.

    Bring your alarm clock

    from

    I stayed 2 nights at this hotel for a conference. Visually, the atrium lobby is quite attractive. The room was just average. My main complaint is that I requested a wake up call and never received it. I slept right through an early morning meeting. When I complained to management, they were quite unconcerned. If given a choice, I would not stay here.

    Worst Hotel in Downtown Atlanta

    from

    I stayed in this hotel for several days during a conference. Absolutely terrible. Very expensive hotel for the poor quality of the rooms. My bed spread had several old cigarette burns in it. Staff are not accomodating. I also left a CD case with 16 CDs in my room. I called back the next day. The receptionist said they had it, read off the CDs and stated that they would send to me after I gave my credit card #. Of course, the CDs never arrived and they had no record of the CDs or having ever spoken to me .

    Horrible Management

    from

    Reserved a room through Expedia. Arrived at hotel, but could not get a room. They claimed that I cancelled this reservation. Originally, I had made a previous reservation directly through the hotel, but subsequently cancelled that reservation because of a lower rate I found on Expedia. I assume that they made a mistake and cancelled both my reservations. I had to check into the Sheraton for the first 2 nights. (BTW, the Sheraton staff is extremely friendly and accommodating.)To make a long story short, I am still trying to get a refund. (Expedia requires up front payment.) The one at fault is not Expedia, but the hotel management. They have been extremely unhelpful and unavailable. Expedia is more than willing to issue a refund, but they need confirmation from the hotel itself that they will not bill them for the reservation they cancelled.Tips: Be careful about making hotel reservations with Expedia since you must pay up front.Also confirm your stay with the hotel itself, and not only with Expedia.

    Hyatt, Atlanta, GA

    from

    We had booked 9 days at a Marriott, but it was so old, smelly, dark and run down, the dinning room reminded me of an all night dinner, we moved across the street to the Hyatt, and were delighted with the hotel, the room and the food. And it was less money than the Marriott.

    A Must See

    from

    I had the opportunity to stay at the Hyatt Regency in Atlanta and I have to say that it was one of the best looking hotel I've ever seen. The staff was very helpful, especially the housekeepers who made sure your room always stay clean. A must see to believe

    TripAdvisor Reviews Hyatt Regency Atlanta

    4.00 of 5 stars Excellent
     

    Travel Blogs from Atlanta

    Last day at Emory!

    A travel blog entry by sojanet on Jul 10, 2015

    1 photo

    So anticlimactic! So weird. Once again I pack..! Had dinner with my parents. They took away half of my luggage since I'm flying to Philly tomorrow!! Was so nice to see them :D Helped pack the office and gave my parting speech to the students... Currently waiting for the slideshow to play and I head to the airport at ...

    Tour of ATL and Atlanta Police Crime Lab

    A travel blog entry by sojanet on Jul 09, 2015

    21 photos

    These two days have been so busy!! Yesterday was a full day field trip. Full day literally like 9am to 9pm. We first went to the World of Coca Cola, an absolutely delightful, multi-sensory, incredibly engaging museum of Coca Cola, which was founded and is headquartered in Atlanta. They did such a great job with the history of Coca Cola, as well as sharing joys of people loving the products through 4D theater (3D plus wind/water/moving chairs effects) ...

    Day Four

    A travel blog entry by jbru223 on May 18, 2008

    3 photos

    Another long day, but in the fun way. We arose and got some breakfast at the Waffle House next door. I miss having the Waffle House around where I live. Anyway, I digress. Really having no where else to go we headed to Turner Field. Game time was 1:30 and we got there at 11:30. It allowed for plenty of time to soak in the sights. We went to buy our tickets and found out it was Bark in the Park day. People were allowed to bring their dogs to the park. Now San Diego ...