Hyatt Regency Vancouver

Too average to carry the Hyatt Name

Its rooms look rather average and dull. All the furniture are aging. Its facilities are quite inadequete, especially when it is compared to Vancouver's other "four" star hotels like Mariott Pinnacle. Our bell man was quite nice, but we met others that lacked sufficient customer service skills. The carpets were stained & the hotel's upkeep was overall quite dissapointing. However, it's at a very convienent location (Burrard & Dunsmuir), close to the skytrain, & just blocks away from Robson/Canada Place.

Good Location

Also used Priceline, which was the way to go. I would never have coughed up the rack rate. The hotel is very nice, with a nice little jazz bar on site. Check-in/out was a breeze. The only drawbacks were the smallish bathtub and the high cost of parking, especially when around it was $10 (vs. the $22 CAD charge for valet.) I would stay here again.

Beyond Expectations

My husband and I recently returned from a 4-night stay at the Hyatt-Regency, Vancouver, BC. We received an excellent rate from Priceline to stay at the 4-star Hyatt-Regency. I read a few negative reviews of the hotel, mentioning that the hotel is a really 3+star as opposed to a 4 star hotel. We agree with that comment, yet, in terms of cleanliness, exemplary service, quiet, and location, the hotel was exceptional. When you think about it, those qualities matter most when travelling! Thanks, Priceline and Hyatt-Regency for a great vacation.

Nice place to stay

We stayed here during May 2004 for Mothers day, just one night. The hotel was nice, the highlight of the stay was the gentleman in the bar playing music. The property is a couple of blocks from Robson and lots of action. The parking is $20 CDN, but free on the street after 8pm until 8 or 9 am, and plentiful nearby. Check biddingfortravel and priceline for the best rates.

Great experience at Vancouver Hyatt

Bid on the room through Priceline, which rated it a 4 star. Exceeded expectations, but is actually a 3 to 3.5 stars. Had read a few o.k. to bad reviews before trip, but the Hyatt staff was very nice and helpful. Parking at the hotel is costly, but convenient and at better rates than other lots. Large room, balcony, comfortable, and clean.

Double beds in a four star hotel? Hmmm.

We also got the Hyatt through priceline for $65 US plus tax. We were very excited about staying in a four star hotel for this price, but the Hyatt disappointed on a number of levels. While it's a nice property in a great location, and the staff were lovely, I agree that based on room quality alone, it's three star. Pleasant and clean, but not really luxurious. Despite checking in early, we were surprised to find that a room with two double beds was our only option. In many years of sampling hotels, I've come across very few double beds - queen beds seem to be the minimum standard in most places. When I queried this, the front desk told me that the majority of their rooms have double beds because they are a 'convention hotel'. I found this hard to swallow - let's face it, a double bed is a tight fit for two people, particularly when one of them is 6'3"! Maybe I'm alone in finding this irritating, but I feel the added amenities of a four star hotel should extend to the luxury of a lying in a bed in an un-sardine like fashion. Had we paid the rack rate of $285 Cdn plus tax for our room (!), I think we would have been making some very vocal complaints. At our reduced rate, we were satisfied with the Hyatt - but not exactly overwhelmed with enthusiasm.

Nice hotel. Three star

We stayed at the Hyatt for two nights in May '04. I agree, it's more like a nice 3 star hotel. The staff were friendly and the rooms were roomy. The king size bed was pretty firm. The public areas were nice and we didn't see any shabbyness. The location is great. We did the Priceline thing and got it for $65 US so we really can't complain about anything. We would probably stay there again. Go play in Stanley Park. Vancouver parking meters are in effect 7 days a week.

Definitely not four star, but solid three

Just stayed at the Hyatt Regency on Labor Day. We tried PriceLine for the first time and plugged in $110US to see what we could get in the four-star range just for the heck of it. The current state of this hotel is *not* four-star, but is definitely a solid three star. It's clean, especially the bathrooms, and large towels and bathrobes. The location is hard to beat, two blocks from the shopping on Robson and close to the waterfront. The carpets are showing some age & stains, the bed was terribly uncomfortable, but then again, we have a fabulous bed at home, so it's tough to compare. :) We'll have to revisit this property when they are gearing up for the 2010 winter olympics and see if they've upgraded at all.

Totally underwhelmed

We stayed at the Hyatt for 2 nights recently prior to and following an Alaska Cruise and it was extremely disappointing. Long lines at check-in and the standard of the rooms was pretty average considering Hyatt is meant to be a "quality" brand. Plenty of space in the rooms but overall rather shabby. Worst of all was the queuing for breakfast.It was totally disorganised with many tables sitting empty even though guests were waiting in a line. Definitely "NOT recommended".

Wow what a great hotel

Not only do the bellmen remember who you are from year to year, but if you have a convention at this hotel, you will receive the best service in the city. The expertise of the staff is unmeasureable, and they truly know how to anticipate your needs. With the new renovations, this hotel is definitely the best in the city and for a very affordable price!

Beth, San Fran, CA