Hyatt Hotel and Casino Manila

I stayed here for the 2nd time during May 2006. Again i was treated like a king. I even got upgraded to the best room in the entire hotel...the Presidential Suite. Room serive was prompt and they serve great hamburgers. As usual the Market Cafe was excellent. I even saw the Mayor of Manila eating at the table next to me! Everything was excellent. Please take a look at the pictures I took.

I recently stayed at the Hyatt Casino in Manila and had a great time there. The Hotel is centrally located with easy access to the other parts of Manila - i usually just took a cab - the fares are cheap!!

The Hotel staff were extremely courteous and friendly and professional in every respect.

The food - especially the breakfast at the Market cafe was first class and room service was also good.

I was sick for two days and needed the attention of the Hotel doctor - no problem! The doctor came to my room within 15 minutes of the request, wrote me a prescription and that was also delivered promnptly.

I have only good things to say about the hotel, the staff and Filipinos in general!

Hopefully I will make it back again next year!

Firstly, the hotel was very kind to not charge me for my first night after my flight was delayed and I was not able to arrive until the next day (even though I called after the 6pm cancellation time).

Unfortunately, my room was not ready when I arrived at 3pm to check in, but when I did get my room on the top floor I was amazed by the great views and the beautiful decor.

The bathroom was huge with a giant walk in shower and tub. The bed was very comfortable with lots of pillows and down comforter.

Service was excellent. The concierge recommeded a great Italian restaurant. Bellboys were very helpful in getting taxis, which is good since this is not located in the main business area (Makati). But since taxis are so cheap it ok.

Location is great for the Convention Center and there is some very nice nightlife within walking distance and on the walkway near the bay.

Definitely would stay there again for business or pleasure.

I arrived to this hotel from a 18+ hour flight from the US. It was around 10am local time, but the hotel graciously allowed me to check in early. I booked a "Regency Suite". Upon check-in I was escorted to the Regency Club level on floor 10 for a more private check-in. They assigned me to a suite on floor 15. It was very nicely decorated. Very nice mood lighting.

The view from my suite was very nice. I did notice that the best views are reserved for the "Presidential" or "Executive" suites with 180 degree views of Manila Bay. But I still like my view from the "Regency" suite.

The Regency Club is also nice with free beverages and beer.

My only suggestions:

Expand the buffet hours at the Market Cafe to serve tourists from different time zones.

Hyatt Hotel and Casino Manila is definitely a high-class 5 Star hotel. The rooms are very nicely designed and the staff all provide excellent service. The hotel is in a great location if you enjoy night life. It's also within 2 to 5 minutes walking distance from a big shopping mall to keep you busy during the day. Even though the hotel is located in Malate, it's close enough for you to get to Makati within 20 to 30 minutes (cheap cab fare!) Definitely a great place to stay.

Amazing design, kind staff, very professional Food & beverage team!!

TO BE EXPERIENCED!