Hyatt Place Denver/Cherry Creek
How has this hotel rated in the past?
- Room service
- Business Services
- Wheelchair accessibility
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Historical Traveler Reviews Hyatt Place Denver/Cherry Creek
Comfortable and nice hotel
Previous reviews about location are accurate, located in kind of an isolated area, but the Cherry Creek Shopping area is close. You can't walk to it, but the shuttle was easy and had me there in 5 minutes. The outside is nothing fancy, but once you enter the lobby, the hotel takes on a different feel, more elegant than expected. The room was very comfortable, the east facing room view was boring (actually looked out over a parking lot and some unattractive apartment units). Ate lunch in the T-bar, service was excellent. Very friendly staff everywhere we went.
Only hotel in area that seemed better was the JW Marriott, adjoining Cherry Creek Mall, but the price at the Loews was much better ($116 compared to $230). Would stay here again.
Not Central, but an Excellent choice
My family and I just returned from a four-night stay at the Loews and whiile I cannot recommend it to everyone, it will certainly fit most people's needs.
What the hotel lacks in downtown centrality (it's a 15 minute ride to LoDo, Union station, the Capitol and other central spots) it more than makes up for in quality of service and lux accomodations.
The rooms are spacious, quiet and dark, with 4 star fit and finishes.
Bathrooms are well-lit, shower pressure was good, and toiletries were generous, while a TV speaker and phone in there keep you connected at all times
We tried the restaurant once for breakfast. Service was a bit relaxed, but friendly. Food was very good, if a bit pricey. But it's a very relaxing environment for a quiet meeting or newspaper read.
Above all, the front desk, bellmen and concierge were all graciouos and helpful in their service.
If I visit Denver again, I would probably stay somewhere a bit more central, just to be nearer to the museums and restaurants in LoDo and the 16th St Promenade area.
But I would certainly recommend the Loews hotel to anyone who desn't need to be right in the center of things.
A first class experience
I heard about tripadviser.com after booking a two night stay at the Loews, and I was concerned after reading some of the lackluster reviews for this hotel. It turns out that my concerns were completely unwarranted. That isn't to say everything was perfect, it was not, but the staff went to great lengths to address every concern we had. The staff was top notch, dealing with my hard to please wife when someone had obviously smoked in one of the non-smoking rooms, putting us into a different room immediately. The service was great, the staff friendly and the room was the best we stayed in the entire 10 day trip. Well lit, but really dark for sleeping, choice of different pillows, very clean, very quiet and the hotel was more than accomodating to our small dog as well. I absolutely recommend this hotel, and you should go out of your way to stay here if you have a pet.
Very good overall experience
We stayed there because of its pet friendly policy, and the hotel staff could not have been more friendly or accomodating.
The room was well above average, and a very good price. The food was outstanding with extremely competent staff.
Will definitely make this a regular stop when in Denver, and has the advantage of world class shopping at Cherry Creek, a short distance away.
Do Not Expect a lot...
I'm a Loews First member (silver level), and I love staying at Loews' properties. But, the Denver property is nothing to write home about.
First off, the front desk staff is totally inadequate and completely disinterested in its customers. At times I had to ask them if they were in fact Loews employees. The rooms are horrible! I upgraded to a suite (for a fee, because they wouldn't accept my upgrade certificate). God, was I disappointed -- the closet doors were off the tracks, the cabinets in the living area were all scratched and missing knobs, the bed was uncomfortable and old. The remotes for the TV's were not working. And the linens were in dire need of being thrown out and replaced. I will never stay at this property again. Save yourself the upset, stay somewhere else. You'll get better accommodations and most of all better service. Sorry Loews, this one needs to go.
Certainly not a 4 star hotel
The only worthwhile feature of this hotel is its restaurant. Service was slow, not very friendly and staff gives the impression that guests are a bothersome distraction. How this hotel rates Mobil 4 stars is beyond me.
Not What I Expected
I stayed at the Loews Denver in November 2003. I was disappointed when I entered my room. I had expected higher quality linens. I was also disappointed in the service (for a 4-star). I wanted to see a movie and was told they were out of newspapers. I asked them if they could find the times for me and they gave me a phone number to call myself. I thought the restuarant and valet were excellent. I think you could stay in a lower-rated and lower-priced hotel and get better service.
Pet owners, you will love this place.
We stayed in Loews in December of 03 with our little dog for one day. I think it is one of the most dog friendly place I have stayed in. Our little dog got a little welcome bag which was very cute. The staff were very friendly. We left our dog in the room to go out for dinner. We informed the staff about this and they assured us that they will check up on her once in a while. When we returned our dog was in the reception area enjoying all the attention. They brought her down because she was making noises in the room. I thought it was very nice of them to do that given that they had our cell to call in case of any problems. Overall all of us enjoyed our stay well in the hotel.
Decent hotel, but nothing to rave about
This hotel provided adequate service. The rooms were spacious and comfortable. It's about a 5 to 10 minute drive to the Cherry Creek shopping district. Other than that, the area is nothing special. Lower downtown Denver (Lodo) is probably a 20-30 minute drive.
We visited this hotel in August of this year and were very impressed with the restaurant.
The food was so outstanding that I would visit Denver again only to eat at this establishment.
TripAdvisor Reviews Hyatt Place Denver/Cherry Creek
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