Hyatt Dulles At Dulles International Airport
How has this hotel rated in the past?
- Shuttle bus service
- Airport Transportation
- Free High-Speed Internet
- Room service
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Historical Traveler Reviews Hyatt Dulles At Dulles International Airport Herndon
Worst Hotel Stay I Ever Had
I stayed in this hotel for 4 nights in Feb. 05. The room was nice with a King bed and vanity area. On the first night, the sound of baby screaming and crying from the room across the hallway woke me up at 3am. On the second night, I couldn't fall asleep until past 2am because of the sound of snoring from my neighbor next door. On the third night, again kept awake by the snoring from next door, I finally called the front desk at midnight and requested a room change. They told me they were booked solid and couldn't provide a comparable room. But they did have a small room with a double bed and a shower. I told them as long as it is a non-smoking room that is quiet, I will take it. But they refused to refund me the difference in room price for the rest of my stay.
So they switched me to another room on the same floor that is supposed to be non-smoking. However, that room was stunk with the smell of smoke. I only managed to get a little sleep that night and the night after. Overall, the insulation in the rooms was very inadequate, which made this stay the worst hotel experience I ever had. For $190 a night, this is ridiculous!
Hotel Staff Friendly, Rooms OK
The hotel staff were friendly at this hotel. They helped us when we were distressed at IAD by UA. The guy who drives the shuttle even helped us find a restaurant that catered to our dietary needs and dropped us off and picked us up.
The room was OK, but the bed was great and we got a good night's sleep.
Watch out for one of the hotel receptionists. She was a little too inquisitive about us, which is surprising since most hotels are happy for business. And this hotel was probably about 10% at capacity.
Hyatt out-did itself. Just watch that the menu doesn't break the bank and that you can find something to eat if you have dietary constraints. Hyatt doesn't cater to these things.
Park and Fly
Had an early morning flight out of Dulles and rather than getting up at 4 AM to drive to the airport from Maryland, I took advantage of the Park and Fly option at the hotel. Stay a night and leave your car at the hotel while your out of town. Got a decent promotion deal - the Romance Package - so this was not that much more expensive than parking at the airport.
Got a very nice room with a view of the airport. Our deal included a buffet breakfast but we had to really rush it because it opens at 6:30 AM and the airport shuttle only leaves every half hour and we had to be on the 6:45 AM bus.
New Year's Eve Party
My husband and I stayed at your hotel on December 31, 2004, and we had a blass. Your hotel personnel made our stay impossible not to want to come again. When we first enter your establishment, we were greeted by warm and friendly people. Your Desk personnel were great and very friendly when they checked us in and also the same type of response when we checked out. Your hotel rooms were spotless and very unique. This year, I have stayed in serveral hotels, non of them were on your level and that includes the Sheraton. My husband and I were very impress with your establishment. From now on, nothing but the Hyatt for me. and my friends. I just want to thank you for all your great service.
Don't recommend it
I was extremely dissatisfied with the Hyatt Dulles, mainly due to the hot water issues every day, even after I complained, and the disgusting stains on the couches and the middle of the floor.
Pool area and workout area are very nice.
Very nice hotel ...
This is a very nice hotel with gorgeous lobby. The front desk staffs are very friendly and checked me in very promptly. The guest room is very nice with King size bed and a sofa bed with center island that has TV can be turn 180 degree to watch at "living room corner" or at "bedroom corner". The island has big drawers on both side, very handy and can store lost of items.
The desk is great with high speed Internet connection that I am using it now for $10 a night. I got $37 a night and got another night $44 from Amazing-Bargains.com. The sink is seperated from the toilet and tub, so it is very useful.
The hotel is sold out this weekend since there are lots of teenagers and their families came to the soccer tournament at Dullest area. The elevators are very crowd, and you see people all over places at lobby, garden ...etc.
It is very close to Dulles Town Center at Sterling VA off RT 28 where you can find a great mall and many nice restaurants and fastfood and Walmart and Sam Clubs; I got a flat tire need to replace. It is also very convenient to visit Reston Town Center that has connected another Hyatt and lots of nice stores and a Fountain Square that has a concert at weekend nights.
This hotel is so close to Dulles Airport and many museum like Air and Space Museum off Rt 28 and Plantation Museum off Centerville.
The parking is plenty, although very crowd, but free. With the price, I can spend more on in room high speed Internet and eat nice breakfast and Sunday brunch ...
We stayed here on 7/30 waiting to send home our grandson to Georgia. The reservation I made guaranteed me a suite with 2 double beds. When we checked in we were told they did not have any double beds and that they would fix the sofa or roll in a cot. We decided to go for the sofa. I felt it would be more comfortable. Wrong, my grandson is 13 and small for his age. It almost was to short. We had a kind size bed that was not very comfortable. All in all I guess I got my $79 worth. As they say you get what you pay for. We ate in the dining room. What a mistake. The food was not that great and we had 1 beer each with dinner and my grandson had rootbeer. Our bill was $134 and the service was terrible. We stayed on the way to pick up our guy at the Marriott Suites for the same price. What a difference. Will never stay at a Hyatt again. It was my first and last time. I will stay with the Marriott from now on.
Great value at the priceline rate!
Room: space and décor
The room was quite large. The décor was pleasant, but not very current, I think its about 7 years out of date. The setup was a little odd - there was a bar that stuck out into the middle of the room, a TV was placed on it, and could be rotated towards any part of the room. It also functioned as a dresser. There was plenty of light from several lamps or the very large windows. Bathroom was small but had a separate vanity/sink area done in a nice black granite.
Room: Cleanliness and wear
The room was definitely in need of some refurbishment. The carpet was worn and had several bleached out spots on it. The door to the room did not fit the doorframe, and would rub against the marble piece on the floor causing a loud noise. The bedspread was a little worn out as well. The room was very clean and fresh. The maid service was good.
The TV was large, though the connections were loose and it didn't work until I tightened them up. Bottled water was provided for 3.50 per liter bottle - pretty steep for something that costs about 1 dollar at the store. There was an in-room coffee maker with 1 serving of coffee. There was a desk with an available wired Internet connection. The couch was comfortable couch and could be used as a sleeper, and there was a large comfortable chair provided as well.
Hotel: Décor and cleanliness
The lobby décor was pleasant and subdued. It was probably decorated within the last 3 years. I didn't notice any aspect that was dirty.
I ate in the restaurant, "Snapper's Grille." I had expected a slightly more casual menu, and I was a little disappointed to see that none of the entrees were below 20 dollars. I had already been seated when I saw that, so I decided to stay put. The waiter was very friendly and prompt. The food was enjoyable and high quality. Portions were generous enough. There is a bar on the premises. I didn't go there, but it looked pleasant enough, with TV's and a pool table. The pool is open until 10pm. It isn't too big, but big enough to swim around in. There is also a large hot tub. There appeared to be clean towels provided by the hotel. The sauna was out of order. The workout room is pretty well equipped with various sorts of nautilus type weight machines, 3 treadmills, as well as some stair climbers. I used 2 of the treadmills. The 3rd one didn't seem to work, but may have just needed resetting. There are towels provided, as well as cold water.
The location is fairly convenient. The only problem is that you may end up paying a lot of tolls to use 267 (Dulles Toll Road), which is the major freeway that the Hyatt is located near. You have to drive about 2 minutes to enter 267, or you can continue on Sunrise Valley to hook up with several major roads like 7100 (Fairfax County Parkway), West Ox or Reston Parkway. There is no toll from the airport to the hotel (exit 10 towards Chantilly). There is a large shopping center nearby with a grocery store (shoppers food warehouse), Starbucks, Baja Fresh, UPS store and many other small and useful stores. From 267 you can get anywhere in the DC metro area fairly directly - it feeds into the I-495 Capitol Beltway as well as I-66. There are a lot of secondary roads that will allow you to get to the hotel if traffic is bad.
Hotel: Staff - courtesy, attitude and promptness
The staff seemed friendly enough. Check-in was handled quickly, and they honored my request for a view of the airport. There was a problem with my credit card, and they were quite friendly about it.
I booked my room through Priceline, and paid $38.00 per night. For that rate, it was an excellent value. At the rack rate of 250 per night, it would be extremely overpriced. In my opinion, given all factors, the room would be worth 97 dollars.
The hotel is clean, the staff is friendly and the rooms are amazing. We stayed in a mini-suite and enjoyed every moment that we were there. We enjoyed the stay over Valentines Day weekend and were more then taken care of by the staff. The in-house restaurant was wonderful. The location in a bit out of the way, but it's a great hotel.
Awesome hotel for the money. Food and service in restaurant is way abve expectations. Great waiters!
TripAdvisor Reviews Hyatt Dulles At Dulles International Airport Herndon
Travel Blogs from Herndon
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