Worst hotel experience ever

Made a reservation to stay and most important to have a tour of the Grand Canyon West rim and the river. It seems they quit giving tours the day before we arrived and refused to give us one even though it was a part of our understanding of our reservation. They are in the middle of nowhere and it was time consuming to drive the 110 miles to the dump from Flagstaff.

Come for the river, not the service

My family and I came to Peach Springs to go river rafting through the Grand Canyon. If that is your only goal when booking a room at the Hualapai Lodge, by all means, book the room. The river rafting trip was amazing and our guide was knowlegable and helpful. However, the lodge itself was disappointing. The service at the restaurant was extremely slow and the waitstaff was inattentive. Do not go to the restaurant if you are in a hurry. Unfortunately it is the only restaurant in the surrounding area or my family and I would have loved to go somewhere else. Do not expect any "extras" when you go to this lodge. It is in an extremely remote location and it only offers a small salt water pool, a small exercise room, the restaurant and gift shop.

Depressing !!

the hotel looks ok but the people there were not nice, not friendly. The food was awful and we waited a lot! we wanted to discover diamond creek, we had to pay a permit for hiking there in this hotel...they didn't warned us that it was 21 miles on a earth road with rocks and finally there was no trail there. I had just on thought....leave this place!

Great one day raft trip...terrible service at Lodge!!!!

Loved the one day rafting trip. The scenery was lovely and the guide very nice. The lodge, on the other hand, was a terrible experience. The rooms were clean, plenty of hot water and towels but the people were very RUDE! There is nothing within 50 miles of the lodge and the employees know it. It took at leat 30 minutes to get seated at dinner every night, even though there were always at least 7 available tables. If "locals" came in, they were always seated first. Our last evening there, we waited 1 hour to be seated and had to stop them from seating some locals who had just arrived. They apologized and seated our party of four but the local party (of 8 or 9) still got their food way before we did. They were rude, not helpful and the wait staff "tsk'd" every question we had. I am honestly the nicest person to wait on and usually just order a salad. When I asked for the dressing on the side, I was actually laughed at. What a nightmare. The food wasn't bad, the portions good too. BUT THE ATTITUDES! It was horrible.

Good stop over - or base for river runners

Stayed as we were doing the 1 day rafting trip with the river runners which was excelent.

Hotel was good, clean and very spacious. Had a proble with the resturaunt which served us a half cooked chiken breast.

There is nothing else in peach springs so only good as a stop over

Very very noisy

I have just returned from the Hualapai Lodge (Nov 04) after booking a hotel/river running package. The hotel is sandwiched between Route66, the main highway and a fright train railroad. There is a level crossing just 50 yards from the hotel and every time the 200+ carriage frieght train approaches the crossing they sound their very load horns 3 or 4 times, this occurs nearly every half hour day and night making it impossible to sleep, I cannot believe they are allowed to advertise in there brochure 'peaceful location'. The river running trip is a shambles of organisation, there is nobody who you can ask for advice, I tried to find out about how much equipment you could take and what sort of conditions I would be liable to encounter when on the boat, but the answers ( given to me by the bus driver as there was no one else around) were very vague and were of no help. You are taken to and from the river on an old dirty uncomfortable school bus, the trip down to the river takes about 45 minutes down an unmade road. When you arrive you are given a large waterproof sack which you and every one else on your boat has to share, along with a ammo can which I think is meant to be waterproof, you are shown to a pile of wet dirty life jackets which you choose and fit yourself and then you get on the boat. The actual river trip is fantastic and I would highly recommend it, the excitment of the rapids and the amazing scenery is well worth the money you pay. At the end of your boat trip you are taken to the Grand Canyon west airstrip on a great helicopter ride, this is were you must get back on the old school bus for the painfull 2 1/2 hour journey on mostley unmade roads. The roads are very very rough and the trip is unbearable. On return to the hotel, tired and sore I looked forward to a nice hot shower but there was no hot water (apparantly this is common as everyone wants the shower at the same time). Next my toilet overflowed all over the bathroom floor and when I told the receptionist he handed me a large plunger to fix it myself! I refused and recieved another room (still with no hot water). The rafting trip was great but everything around it was very poor, as this is the only company who offers this type of trip (please check, but I think you will find no matter who you book with you will still end with the same operaters) please think carefully before booking.

Great lodge

Stayed here numerous times prior to going to my beloved Supai (in the western part of Grand Canyon. During my last visit in mid-October 2005, I saw some nice additions - new gym and pool. The lodge is sparkling clean and well maintained. All the rooms that I have stayed in have been large and very comfortable. For those who stay here, I would recommend a short walk across the street and meet the locals at the post office, small grocery store, and gas station. They are friendly and will give good information about life in Hualapai and even of the Supai village.

Great hotel, wonderful breakfast!

We drove over from Las Vegas and found the Hualapai Lodge to be a clean, comfortable, and inexpensive stopping place. The desk clerk on duty, Blessing, was very helpful in getting me the best rate for our family (2 rooms) and in giving me explicit directions to the local sights. Following her directions, we drove down to the bottom of the Grand Canyon for an addition to the family vacation that most folks would never even know was possible. It is amazing how many stars are visible...

The next morning, we had breakfast in the Lodge's restaurant. The food was hot, good portion-sizes, and priced right.

I was very pleased with all aspects of our visit to the Hualapai Lodge.

River Runner Trips

The River Runner Trips are organized and depart from the Hualapai Lodge. The Lodge has pleasant rooms and a very nice, simple restaurant.

Give yourself time to explore the surrounding areas including the Grand Canyon Caverns. It was a great experience taking the one day river trip thru some of the smaller rapids. It made the trip for us to be there and see the Grand Canyon from that vantage point. That and the other trips offered from the Lodge are the main attractions.

Remote

The facilities are a breath of fresh air when compared to the relative poverty of the surrounding Reservation. Our beds were full-size, so a little cramped for more than 1 adult. The rooms were clean, the staff friendly. The in-house restaurant was good and affordable, which was good for us since they were few and far between.