Historical Traveler Reviews of Howard Johnson Express Inn Albuquerque
Great experience
from A TripAdvisor Member
My husband and I stayed at the Howard Johnson for 3 nights during the International Balloon Fiesta. The hotel is just off Hwy 25 and a short distance from the park. The room was quiet, very clean and had wifi in the rooms and a computer available in the lobby. Breakfast includes eggs, sausage and hash brown and was available even at 4 am for a quick start before going to the park. Although prices probably run higher during the Fiesta, they were much lower than other hotels and a very good value.
On our last day, we ate breakfast outside and could see balloons landing in a park right across the highway from the hotel. We met the owner and he and his staff were friendly and helpful. We really felt welcome and enjoyed our stay.
We would like to return to Albuquerque and would definitely stay at this hotel again.
Ok for short stay
from cincimom
The lobby and staff were the best feature of this hotel. The hall carpets needed to be swept as this gives a negative first impression. The rooms appeared to be clean but the beds definitely left something to be desired. The breakfast was fine for a motel of this quality. There was easy access off and on the expresway. I would not want to stay here for an extended stay but for an overnight it is ok.
Great value
from A TripAdvisor Member
Good value, clean room with what appeared to be new carpet, average free breakfast, internet in lobby...negative- the exercise room consisted of only a treadmill, cycle and a leg lift/dips rack
My Second Home
from CSCHOEPE
I just spent another wonderful 11 days at this hotel, I wouldn't stay anywhere else and I hated to leave, everytime I go there I feel so at home. You couldn't ask for nicer people, they are all so friendly and this hotel is incredibly clean and each time there is always something new, they are doing a beautiful job in re-decorating and constantly making improvements! They serve a wonderful breakfast and have fresh baked cookies every afternoon .
Everytime I go there it breaks my heart to leave .... fortunately I am able to go there twice a year and I am already counting the weeks until I go in October for the International Balloon Fiesta, I just love that I can walk outside in the morning and see all of the balloons in flight ...they are in an ideal location !
I can't say enough about the hospitality and friendliness and I highly recommend this hotel to everyone !!!! They deserve 5 stars all the way around !!!!
I miss you guys !!!!!
A safe bet
from candi-lee
We stayed two nights here based on Tripadvisor reviews. Don't be fooled into expecting a lot, but it is an okay place to stay. The staff is very hospitable and they are the best part of the hotel. They really do make you feel at home. The breakfast is good, but average. The room was fairly spacious and had new carpet. The room was clean. Internet service available to guests in the lobby as were warm cookies in the afternoon. Also a microwave and coffee/tea 24/7 were appreiciated. The down sides: decor was boring, the hallways needed to be vacuumed and they gave a poor first impression, some wear and tear of wallpaper in some places, and finally, the picture of the hotel on the website is a major misrepresentation. That mountain can't be seen from the rooms and the best scenery to be had is from the parking lot behind the storage units and trailer park. The north end of town is quite nice and appears to be growing, but this hotel is on the hwy and it is not a peaceful location. I recommend it, especially for the price...but don't expect a lot.
Great room at a great price
from CaliGirl04
Wow... while on a roadtrip through the Southwest we randomly selected this hotel based upon the price (as a broke college student this is an important factor) When we arrived we were suprised to find a wonderful hotel that provided many amenities that other higher priced hotels did not. We were greeted by friendly staff members that checked us in and told us about the free wireless internet as well as the complimentary hot breakfast. They also had warm freshly baked cookies in the lobby as well as fresh brewed coffee (great after driving all day). Overall I would say that this was the best hotel that we stayed at during our 2 week roadtrip. We will definitely go back again.
Excellent facilities and staff
from A TripAdvisor Member
stayed here last summer whist visiting relatives in abq had a fantastic time found all staff friendly and helpful. rooms well furnished and clean. would stay here again
Great place
from A TripAdvisor Member
I have stayed before this is now owned by new owners and the improvements really show. I got a hot breakfast included in the regular room rate and the staff was very friendly. I will be back over and over again.
Avoid at all costs
from A TripAdvisor Member
Dirty hallways, smelly room, a single employee in the entire place at 9:30PM (who spoke very little English). No sheets on one bed, no pillow on the other. Worn out carpet and broken refrigerator. "Continental breakfast" consisted of a single stale donut, weak coffee (the orange juice machine was broken).
I wish I were kidding, but this is all literally true.
Read the owner's response
Owner's Reponse
We have owned the Howard Johnson Express since March 5th 2004,and have been upgrading with new furnishings in our lobby and soft goods in all rooms . Our free hot breakfast consists of Eggs, Sausage, Hashbrowns, daily made cinnamon rolls as well as Deluxe continental breakfast items all included in the price of our rooms. Free wireless hi- speed internet is available in all 85 rooms and for travelers who don't have a computer with them one is available in the lobby for thier use. Our staff is friendly and knowlageable about both our hotel amenities and area attractions and restaurants.
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