Historical Traveler Reviews Hotel Deauville Havana
Cheap but not so cheerful
It's cheap, the pool is nice and the rooms are not a bad size. that's where the good points end. For the price you don't expect luxury .. but you do expect a bit better than you get.
Towels - one smll hand towel each so pack your own. We were falsely accused of stealing a towel when we checked out. very insulting. One small bar of soap each, which is not replenished (so take your own with you). No shampoo supplied. No spare loo roll so take your own.
Air con in our room didn't work - but it did in the children's room. their shower didn't work too well, which was academic as there was hot water on only one occasion in 8 days. there was a cockroach in my brother's room but he was kind enough to tell me only after we had checked out!
Beds were extremely saggy and well past their best.
It's OK but don't stay there if you want luxury or even comfort.
Well, if you do not have any other option...
I stayed at Deauville in June 2003. I was not expecting too much, but still some problems came as a surprise...
The hotel is very nicely located at the beach boulevard "Malecon", and if you are lucky, you will get room with very nice sea view.
The rooms are kept very tidy, and the cleaning staff makes their effort to let you know who is taking care of your room (as you can imagine, tip dollars are worthy - local pesos were not).
However, there were only two towels for two persons - a problem, it meant that you had to use wet towels often (it took very long time for towels to dry up).
Breakfast was .. hmm ... not horrible, but actually there was not too much to eat - some juice and weird looking sandwiches. Once we had to eat in the restaurant, and it was one of the worst meals in my life - especially compared to its price. The steak was like chewing gum, and sauce - there was only one teaspoon of it.
The hotel has a pool upstairs + bistro. The snacks available from bistro were much better (luckily!) than the stuff downstairs.
The service at the hotel... it is very difficult to grade that because the service culture in Cuba seems not to exist in a form we know it. However, I was robbed at the street near to the hotel, and the hotel staff was very unhelpful (actually I believe that they enjoyed the situation).
Would I stay at Deauville again? Well, I hope that I do not have to travel to Cuba again.
Pro's and cons
Stayed a week at the Deauville.
Room was at the 10th floor, beautiful sight at the Malecon and Havana Centro. The room was clean. The chambermaid(s) surprised me each day with a creative composition of bath towel and bed pillow: Heart, boat; her speciality was duck/swan.
The bar at ground level was ok, so was its staff. Staff at the reception could do a lot better. The swimming pool and its bar were not inviting.
The disco most of the time pretty empty.
I only had breakfast, it was not a success. Not enough tables, not enough servants, food regurarly run out.
Would I go there again: Yes, the basics are not bad, but don't get annoyed about the cons.
You get what you pay for
We got a package. $578 Cad included Flight, taxes, hotel and breakfast.
For that price our expectations were very low; so we were please with what we got. A clean air-conditioned room, comfortable clean beds, a fully functional bathroom and an amazing view of the ocean. No cockroaches.
The breakfast did not offer much, but in Cuba food is not expensive and we were happy eating somewhere else. The pool is small and packed to the point of getting a little uncomfortable.
There is not entertainment at the hotel, so it becomes just a place where to sleep.
The hotel is a 10 minutes walk from old Havana and 20 minutes to Vedado. Cabs are not expensive, not more than $5 tip included.
There are daily trips all inclusive to Santa Maria beach for $25 and to Varadero for $50 per person. All-inclusive means transportation, a room to share, lunch and drinks. The one to Varadero (club amigo) was a waste of time and money.
We are going back to Havana next month. We considered staying at the Deauville but the price was not as good as we got in July, so we have decided to pay a little more and stay at a nicer hotel (Comodoro) which apparently offers more than just a place to sleep.
You always get what you pay for, and the package to the Deauville was well priced. If your holiday means staying inside a Hotel, Deauville is not for you; but if you plan on staying outside as much as you can and enjoy what the city has to offer, then the Deauville is a nice place to sleep.
Good location but pretty dumpy
Stayed at the Deauville for a couple nights in Oct. 2004. I travel a lot as an airline employee and found this to be one of the worst hotels yet. For Cuban standards it was probably pretty moderate. I got a room with a 5 foot view of the building next door, two droopy twin beds (no queen available apparently? Didn't seem that full) and a shower that spayed in every direction. The beds made my back incredibly stiff for the rest of my vacation. The shower was just frustrating. The seal on it was broken so the spray went in 3 directions. Very, very annoying. I asked to switch rooms but they didn't seem to care and said no. They said they would send someone to fix it. They never came. We made due and left a couple days later anyway. No alarm clock but they did give us a wake-up call in the morning on time, which was nice. The breakfast was pretty bad but the food in Cuba is not the main draw!
On the plus side. They had breakfast. Coffee wasn't that bad and there was some fruit and eggs. The room was livable. The streets outside are extremely safe. Cuba in general is amazingly safe. I feel safer there than in Vancouver or any other city in Canada. If they hurt a tourist, the penalties are extreme for Cubans. Someone there told us that there are 1 million police and 2 million people. I believe it. There are police everywhere and undercover police milling about.
The Malecon is right in front of the hotel. Nice walk. Go left and central Havana and go right and you are in Old Havana. Old Havana is very nice.
All in all, if I go back I will be looking for a different hotel but if nothing else is near this location I would stay there again.
Another beatiful Cigary Safaraii in havana
I found the location excellent with my day starting early with walks along the malecon.I walked a few mornings to the National to have a cigar and coffeewhich took about 20 minutes.I felt safe walking due to the police presence.as it gets over whelming "Hey you my freind Where are you From" .I found the location is within a 2 dollar 3 dollar cab ride distance to most locations.Try to get a room away from street level,I was on the second floor the first night as the hotel was full but after asking,was told to come back at noon the next day and was givin a room on the 5th floor over looking the malecon.......take earplugs just the same as it is noisy with the old trucks rambling by at 5 am and the people gathering at night and early morning as it nevers sleeps in Havana.If you want quiet then go to Varadero as the Deauville is the real Cuba.Breakfast is filling but nothing to write home about,stick to the hard-boiled eggs,toast,coffee and fruits.Pool was great addition,would spend my day at Partagas and RYJ cigar factories and then cool and chill by the pool late afternoon.Staff is friendly and competent,in fact I had accidently left my safety deposit box open with my passport and $300 in it and it was there with my room cleaned with out incident,with the keys dangling there on my return.to see this made me feel safe.Rooms are clean,water was hot,staff was friendly but hey this is a good clean cheap 2 star......coffee is great in the lobby as well as the cuban sanwiches........forget dinner,get to the Paladares.....Chicas are not a problem there outside but for the most part if you show you are not interested they leave you alone.A lot of Americans were here which surprised meas well as European's as well as some Japanese..If you want to see Havana and the real Cuba come here,if your Varadeo type who comes here to fly and flop on the beach,I'm sorry to have wasted your time reading my review...........Will I go back?......SI,in a heartbeat.......
Great views over the Malecon towards Florida
We stayed in the Deauville Hotel in Havana for three nights, and then went back for another couple of nights after three weeks touring western Cuba. Arriving in the hotel was a shock and a pleasure - in a rundown area which is dimly lit at night, the hotel looked uninviting. But jet-lagged after the long flight from England, we spent much of the night gazing out of our 13th floor room at the wonderful Havana skyline, including the forts and the Capitolio. The second stay was on the fifth floor, which gave less splendid views but a great glimpse of local life, as Cuban children played on the wonderful Malecon and splashed in the waves. Courting couples strolled along or ducked the huge waves, depending on the weather - and although the run-down area made us feel at first as though the plane had taken a wrong turn to Baghdad, we started enjoying the glimpses down onto people's rooftops where they kept their dogs, played, hung out their washing and simply relaxed in the sunset. Breakfast pretty basic, staff sullen, but the sixth floor pool was good and - as our second visit showed - we'd definitely return. And a triple room was huge - for four of us, we booked two rooms the first time, then rattled round in a generously sized triple the next. Enjoy!
Nice view and location but...
Terrific view of the Malecon. Large room with good size bathroom and balcony - though just loose wires on the balcony light socket. Mattresses had long ago seen better days but room was clean and comfortable. Dining area and breakfast pretty non-descript while lobby bar, duirng my visit, was dominated by extroverted Norwegian and a couple of less than subtle young ladies seeking US $. Within walking distance of historic Havana and a little longer to Vedado.
Hotel (double) was $90 US in high season - including breakfast.
TripAdvisor Reviews Hotel Deauville Havana
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