Hotel du Vin York
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- Room service
- Wheelchair accessibility
- Pets allowed
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Historical Traveler Reviews Hotel du Vin York
LOVELY HOTEL FIRST CLASS
Stayed here for one night over the christmas period for a break, first impressions were excellent lovely reception area with very attentive and helpful staff.
When we were escorted to our room "Tommas Amarone" in the new block first impressions were very good lovely decor and an amazing mezzanine bathroom with freestanding bath and walk in shower. The bed was one of the softest i have slept in.
For £170 which i paid for the room for the night i found it a little expensive for the size the door couldnt open fully it was hitting the wardrobe and had started to wear into the wood.
We had a couple of lights out which i could understand due to the newness of the building we told reception and the manager gave us a £50 discount which i thought was very good customer service it went down highly in my book.
Had a meal in the bistro which was excellent lovely atmosphere and great staff who were very helpful.
Breakfast was great too.
Overall had a great stay rooms were great if not a little small but that is my only fault for the hotel, will be back one of the best hotels in York if not THE best.
Perfect chill out in York
We have visited York on many occasions but always found the hotels either bland or old fashioned, neither of which can be said about the Hotel du Vin.
The hotel has only just opened so everything is in pristine condition, which obviously helps, but everything has been done to a very high standard, so I would imagine it will remain at this high standard for a long time.
The hotel has been designed around a central building and a couple of new blocks, but these have been designed to complement the original building. The hotel has a very cosy bar and library, with quite a few 'snug' type rooms, so you can always find a romantic corner.
We found the staff very pleasant and helpful, with just the right amount of friendliness without appearing false.
The food in the restaurant was of a good standard for the price and the breakfast selection was very good, with hot options being freshly prepared as opposed to the awful buffets you get in most Chan hotels.
The house wines are excellent, as you would expect from a hotel with this name, although if you prefer they have a sommelier who will recommend wines to go with whatever you choose for dinner.
Perfetto per rilassarsi a York
Siamo stati a York in varie occasioni e gli hotel in cui abbiamo alloggiato ci sono sempre sembrati insignificanti o vecchi, non si può certo dire lo stesso dell'Hotel du Vin. L'hotel ha appena aperto, quindi è tutto nuovissimo e questo, ovviamente, è già un vantaggio, ma è stato fatto tutto seguendo degli standard molto elevati, per cui credo che resterà in ottime condizioni ancora a lungo. C'è un edificio centrale e un paio di edifici secondari, che però fanno soltanto da complemento a quello principale. Ci sono un bar e una libreria molto accoglienti e qualche saletta più appartata, così è sempre possibile trovare un angolino romantico. Il personale ci è sembrato molto simpatico e disponibile, cordiale al punto giusto, senza dare l'impressione di essere falso. Il cibo al ristorante era di buon livello e non troppo costoso e a colazione c'era una buona selezione di cibi; i cibi caldi venivano preparati sul momento, al contrario di quello che normalmente accade nella maggior parte degli hotel appartenenti alle catene. I vini della casa erano eccellenti, proprio come ci si aspetterebbe da un hotel di questa fama; se lo preferite, c'è un sommelier che potrà consigliarvi il vino più adatto ai piatti che avete ordinato.
Just as a hotel should be!
Some of us who like Du Vin hotels were concerned when the chain was acquired by Malmaison in case they lost the edge which has made them what they are. On approaching this fine building during the Christmas period and seeing those dreadful blue, ambulance like blue lights in a large tree, we feared the worst. Nothing could have been further from the truth, if our experience is anything to go by then you need have no fear. The latest in the chain has opened a short walk from the famous city walls and with easy walking distance of York Minster. Our stay was in a word faultless, the quality of the establishment, the food and what in my view is of paramount importance the service, was first rate and just how a hotel should be. If anything underlies the axiom that you get what you pay for - then this is it. Yes it's more expensive than your average chain hotel but in value for money terms it is far better. The staff are particularly helpful and cheerful and nothing seems too much trouble for them. Waiting staff are attentive but not intrusive, the rooms are immaculately presented and appointed and a stay here will not disappoint. As it was between Christmas and New Year the hotel was not as busy as it might have been and we were able to avail ourselves of one of Du Vin's offers which made the stay easier on the wallet. One word of caution - avoid wine by the glass because even more so here than in most hotels, it is much better value to buy a bottle.
One night was not enough - what a joy.
PS Every Holiday Inn manager should be sent here on a training visit to see how a decent breakfast can be provided at 5p less than they charge!!
Some teething troubles, but overall a good experience
At long last, a boutique hotel in York that understands the premium market. After years of enduring the archaic plumbing and mouldy chintz of the local Holiday Inn and Marriott properties, we enjoyed our one night stay at the Hotel Du Vin.
The hotel is a fifteen minute walk from the centre of the city, but is no worse for that as York can be noisy at night when the tourist crowds disperse to be replaced by drinkers and revellers.
First impressions are good. The hotel is bang up date with chic styling and comfy sitting areas and our room was small but perfectly formed, with its big comfy bed and soft cotton sheets, well stocked mini-bar, LCD TV, DVD player and compact but stylish bathroom. We were also very impressed with the staff, every single one of whom provided an excellent friendly service.
Less impressive was the hotel's bistro which seems to be having more trouble than the rest of the hotel with getting up to speed. A promising start to the meal went downhill with our table being positioned under a chilly air conditioning vent and food that was rather hit and miss for the price. A simple smoked salmon starter seemed a bit dried up and the other, a haddock chowder was so hot when it was served that it took 15 minutes to cool down sufficiently to eat. The classic rib eye steak main course was cooked well beyond the requested medium rare and oddly the tasty fat cut chips were also so hot inside that I burnt the roof of my mouth! We skipped dessert and headed for a cappucino and an espresso, both of which were muddy and rather disappointing, the cappucino being far too hot.
The devil wasn't in the detail again when we asked for the bill which didn't come with a pen to sign - not much use for hotel guests. The bill sat on the table for twenty minutes while we waited for a waiter and a pen but to no avail.
Breakfast the next day was great though, despite us arriving only minutes before the end of service, although we were charged for it despite being told it was included in the rate! This was removed apologetically upon checkout however.
Other niggles worth mentioning are that the shower head over the bath looks enormous but has fairly lousy pressure meaning that if you've got long or thick hair you may be there for some time, and a rubber bath mat with suckers underneath is a rather inelegant health and safety solution in a hotel like this.
So all in all a positive experience. The staff make up for the hotel's shortcomings and I'm sure the bistro will find its feet in time. We'll visit again.
Hotel bello e nuovo
Io e mia moglie siamo stati all'Hotel du Vin di York per 1 notte. Siamo arrivati intorno alle 18.00 e dal bar proveniva un certo brusio, c'era molta animazione ma non era affollato. Ci hanno dato la camera meno costosa, era un po' piccola ma elegante e moderna, forse un tantino banale. Le tariffe erano incredibilmente basse, ma probabilmente dipendeva dal fatto che l'hotel aveva aperto da appena un mese. Il servizio era impeccabile. Il ristorante era molto buono, la lista dei vini eccellente e il cameriere è stato in grado di darci dei buoni suggerimenti, sempre tenendo a mente qual era la nostra fascia di prezzo. Il pasto ci è costato circa 88 euro (per 2 persone), vino escluso, con antipasto per entrambi e un dessert diviso in due. L'hotel si trova a circa 10 minuti di cammino dal centro città, in una zona dall'aspetto un po' malandato. Per arrivare in stazione a piedi si impiegano circa 5 minuti. Con il treno si arriva a Londra in appena 2 ore. Nel complesso, York è una città fantastica in cui passare un giorno o due e, se come noi amate i piccoli hotel che offrono del buon cibo, allora l'Hotel du Vin è una buona scelta.
Nice new hotel
My wife and I stayed at Hotel du Vin York for 1 night. I arrived at around 6pm and the bar was buzzing, it was lively without being overcrowded. We had the least expensive room which was a little small but smart and modern, if a little unimaginative. The rates were surprisingly cheap but that may be due to the fact the hotel only opened 1 month ago.
The service was impeccable. We ate in the restaurant which we enjoyed, the wine list was excellent and the waiter could gave us some good suggestions and actually paid attention to our price range. The meal was about £65 for both of us not including wine (we both had a starter but shared a dessert).
The hotel is about 10 minutes walk from the city centre in a part of town that seems quite run down, but it is just 5 minutes walk from the train station. Note it is just 2 hours to get to London. Altogether York is a great city to visit for a day or two and if like us you like small hotels with good food then Hotel du Vin is a good option.
Bad start but saved by great service from staff
My husband and I stayed here for 3 nights at the end of November a few days after the hotel had opened. The hotel was an easy walk from York train station (~10 mins) and is situated on a main road leading out of the city walls just past the IBIS hotel.
We arrived at 3pm but had to wait in the bar until 3.25pm as they said the room was still being cleaned. We were shown to our room through an outdoor eating area close to the Bistro passing through a door which judging by my green hand afterwards had only just been painted! The room was quite small and dark with a tiny but immaculate bathroom but the decor was lovely and we thought 'well we did only book a standard'. However we discovered that only 1 of the 4 ceiling lights worked and the table lamp didn't work at all. We asked to be moved and were particularly relieved that they agreed when we saw that the view was off a passageway overlooked by flats and there were 2 noisy a/c machines right outside our window. We were escorted back through the hotel (passing a man complaining about green paint on his suit!) to the first floor of a new build next to the main hotel. However, when the gentleman opened the door, we were greeted by the sight of a completely unmade up room! The guy was really embarrassed as you'd expect and asked us to leave our luggage in the room and to please bear with them, he'd get the room sorted out as soon as possible. We'd had a good journey up so we just laughed and said no problem, we'd head out for a quick walk round York. The Manager then appeared, apologised for the bad start and said he'd have champagne waiting in our room. A hotel that doesn't wait for guests to complain first is a good one in my books.
When we returned, the room was ready and looked great. Georgous bed linen, flat screen TV and DVD player, proper coffee and tea with fresh milk, lovely bathroom with underfloor heating and contemporary furnishings. And our champagne of course. The view was of the main road (complete with Kwik-fit opposite - shame) but we much preferred this to the first room and were not bothered by any traffic noise during our stay. No noise from the neighbouring room either.
We ate in the Bistro on our second night. The ambience was perfect and the service great, with a friendly and knowledgable sommelier on hand to answer our questions on the extensive wine list. We had a few minor problems with our main courses due to teething troubles in the kitchen, but again before we could say anything the head waiter came over to apologise and offer us complementary desserts and a further reduction from the bill. Despite the problems, we really enjoyed the food and our evening there.
The hotel is a 10 to 15 minute walk from York Minster and the tourist areas. This was fine for us and probably better than staying right in the centre, especially as w/es can be noisy. We were bowled over by York. It really is a great place to visit for a long w/e. We spent 2 afternoons at the cathedral, visited Cliffords tower, had afternoon tea at Betty's, went to the theatre, walked the City walls and had a lovely meal at Seventeen on Grape Lane (expensive but worth it). I also had a beauty treatment at a lovely salon called Tattersalls, 10 mins walk from the hotel which was far superior to the inhouse treatments you tend to get from the largely inexperienced therapists at spa hotels.
Also of note at Hotel du Vin was the stylish bar, library and quirkly little cigar shack (husband was v impressed). Breakfast was extra at £13.50 pp and only served 'til 10am so we didn't have it. We got croissants from the nearbly sainsburys local and on our last day had a huge cooked b/f at the Punch Bowl pub 5 mins away for less than a fiver each.
Would I recommend HDV? Definitely but maybe wait until they've been opened a bit longer. There was a lot of work still going on when we were there which could spoil the atmosphere for many (painting, fixing doors, laying turf, tools and equipment lying around) and we saw a lot of guests complaining. After our bad start we did still have a few problems - non feather bedding not supplied as requested, spotlights in the wardrobe permanently on, the bathroom not cleaned properly when we arrived- but as every member of staff we encountered during our stay gave such impeccable service and really made us feel welcome, we didn't make an issue of these at checkout. The place definitely has potential and we hope to return one day.
Il gazebo per i fumatori di sigaro era fantastico
Io e mia moglie siamo stati al du Vin di York per una notte. Abbiamo alloggiato spesso al du Vin di Harrogate e non vedevamo l'ora di provare quello di York. Non siamo rimasti delusi. L'atmosfera è veramente unica, sembra un hotel boutique, con un paio di posticini accoglienti in cui godersi un buon drink e un gazebo dove sedersi a fumare il sigaro. Le camere sono splendide e, se potete permettervi di prendere una suite, è molto probabile che non lascerete mai l'hotel. La colazione e la cena erano impeccabili, la lista dei vini molto vasta. L'unico inconveniente è che l'hotel si trova a circa 10 minuti di cammino dal centro e, se alloggiate nell'edificio nuovo, dovrete fare un tratto ancora più lungo (circa altri 2 minuti)! In generale, direi che il du Vin è il posto ideale dove alloggiare quando si viene a York, sia per affari che per piacere!! Oh, anche se siete dei non fumatori, vi consiglio comunque di concedervi un po' di relax standovene seduti nel gazebo!!! Rossendale Lancs.
LOved the cigar shack
My wife and i stayed at du vin in york for one night.
We have stayed several times at du vin at Harrogate so looked forward to the stay at york. We were not dissapointed.
The hotel has a true boutique and unique feel, with a couple of cosy snugs to enjoy a drink and a wonderfull outside cigar shack.
The rooms are splendid and if you can stretch to a suite you probably wont leave the hotel.
We had a faultless dinner and breakfast. The wine list is extensive.
The only minor downsides is thats its a good 10 minute walk to the centre,and if your rooms are in the new build then you have to go out of the hotel to enter the block(2min walk)!
All in all if its buisness or pleasure then du vin is the only place to stay in York!! Oh and even if you dont smoke like me put that minor detail to one side and endulge in the cigar shack!!!
TripAdvisor Reviews Hotel du Vin York
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