The Windsor Suites

1700 Benjamin Franklin Pkwy, Philadelphia, Pennsylvania, 19103, United States | 3 star hotel
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Location

This 3 star hotel, located in the Downtown/Center City/Historic Area area of Philadelphia, is near Love Park, Cathedral Basilica of SS. Peter and Paul, Academy of Natural Sciences, and Penn Center/Suburban Station.
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Amenities

       

    Historical Traveler Reviews The Windsor Suites Philadelphia

    Good Location - Atrocious Parking - So So Staff

    from

    The Windsor has a very convenient and attractive parkway location ? an easy walk to most center city destinations.Parking situation horrendous ? NO stopping AT ALL allowed in front of the hotel to unload bags etc. The ?loading space? in the adjacent hotel garage was occupied the whole time we were there by building residents and staff.Garage staff very inattentive and rude. Made worse by the complicated parking system which no one at the desk or garage took time to explain, instead rudely chastising us because we were not aware of the quirky parking rules and their Byzantine complexity.The rooms were spacious and very well priced for Center City. The kitchen was a handy addition especially if planning a longer stay. Maintenance generally poor; broken and sticky doors, leaky showerhead which sprayed water all over the bathroom, electrical cords dangerously run under carpeting etc. Room heater either baking hot or too cold ? not possible to adjust it with any accuracy.The front desk staff varied ? some very helpful and friendly and others with an ?I can?t be bothered? attitude. (Understandable as they were seriously understaffed ? only one desk clerk on at a time the whole weekend.) The Bellmen were very nice; quite helpful with the impossible loading / unloading situation.I would stay again, but only if on a tight budget, and if I had no car. If traveling by car I would opt for the Comfort Inn next door which has an unloading zone.The mixed use building results in some problems. While the hotel has a nice ?apartment building? feel, many of the full time residents seemed to resent hotel guests in the building.Overall I?d give the Windsor a C-

    Beautiful, Spacious, Comfortable

    from

    This hotel is an excellent choice for anyone visiting Philadelphia. It is situated in a great location, in the center of the city near all of the tourist attractions. I was quite impressed by the spaciousness of the room. The beds were very comfortable (and this says a lot, since I am a trouble-sleeper!). The room was immaculately clean, and everything was in working order. The service was prompt and courteous. I would highly reccomend this hotel to anyone!

    Great hotel along the parkway!

    from

    I stayed here July,8,2003 and was very pleased by the service,the doorman seemed like he didn't even want the tip for carrying the bags up,the view was fair. I loved the view from the rooftop pool,that is one of the best views of center city and the Liberty Place skyscrapers from anywhere except from the top of City Hall,amazing place! There is a TGIF Fridays close to the hotel,everything is close from there aka Phila Museum Of Art,Center City,Penns Landing is a bit of a walk though. The rooms are all suties,i've read alot of complaints about this hotel,I didn't find any,the $22 parking fee is a bit of a joke though,luckily a got a good deal on the Hotel Windsor web site,I booked early in Febuary though.The front desk was friendly and helpful too,do yourself a favor visit Philly,you will not want to go home,you might even consider moving to the Phila,PA,DE,NJ area,I wish to someday!

    A good deal

    from

    We just returned from a three night stay in the Windsor, Philadelphia. This hotel was a good choice, large room with 2 beds and a kitchen, including a fridge, microwave, toaster. Ideal for families (we have 2 kids) also there is lots of closet space.There was some problem with the bath/shower, but this was fixed promptly. Continental breakfast included. We got a good deal using hotels.com and mapquest provided easy directions. We loved Philadelphia.

    Good launch pad for downtown sites.

    from

    Nice having the kitchen facilities in the room - even if all you're doing is heating up leftovers.

    Be prepared for the garage fees if you're driving - $22/night can get expensive.

    Good location for easy access to museums and shows - moderate walk to some of the historical sites. AAA office is nearby, in case you forgot your travel guide.

    No computer network access in the rooms, but there is a phone connection for modem use.

    Room was clean and comfortable.

    Phili cheesesteak sandwiches didn't do anything for me. Tried one from Geno's - don't know what the fuss is all about, but knew I'd have to report the experience.

    The Windsor has the best view and best price in the city

    from

    We were very pleased with the spacious accomidations, plus the best views and location in the city. Great management, accommodating staff. A sure repeater!!

    Great Hotel, Great Value

    from

    We had a great stay, staff went out of there way to ensure we enjoyed our weekend trip to Philadelphia. The room was probley the largest I have ever stayed with great extras. Long story short, Great Hotel, Great Location, Great Value.Thankyou, we will be back!!!!

    Terrible

    from

    OK, the first thing is the location please def. print out a map if this is your first time, quite confusing. We called the hotel 3 times, twice we received the wrong directions until our third attempt. We arrived, there is a nightly parking fee of $29, what! I mean I am paying almost $200 a night, no discount on parking. We walk in, no doorman which is fine but we actually walked in to the hotel and smelled drugs, yes drugs. I think everyone noticed but no one said anything, great first impression, now I am nervous. Front desk NIGHT staff knew nothing, they gave us a hotel room that was already taken by someone else we literally walked into someone else's room! And by the way they gave us attitude for interuupting them at the front desk, then when I gave it back we received an apology. I won't even tell you that she told me there wasn't a gym in ther hotel when there was an actual sigh behind her saying fitness center this way...hahaha...can you believe that! By the time we got to our room it was 11:00 and Valentines, terrible. By the morning my hubby got an allergic reaction to the room because it was so dusty and he is allergic so we left. I will never ever tell anyone to stay here, even if it was fluke, I have requested the hotel to reimburse me! And there is no "do not disturb sign" so the maid walks right in and this donne while we were sleeping in the morning, in bed. TERRIBLE!

    Great Place

    from

    I have stayed at the windsor twice and I am staying there again this weekend. This hotel is great. You get the biggest room I have ever stayed in at a really good price.

    Nice Place

    from

    My wife and I spent two nights at Hotel Windsor in July, 2002. We were pleased with the accomodations and the service. And the price was right -- quite a bargain.

    The room was clean and comfortable and equipped with a full kitchen, including a dishwasher. There is a rooftop pool with a pleasant view of the city. Two restaurants on site.

    We called the front desk to ask for extra pillows and they were delivered within 10 minutes.

    All in all, an affordable and pleasant place.

    TripAdvisor Reviews The Windsor Suites Philadelphia

    4.00 of 5 stars Excellent
     

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