How has this hotel rated in the past?
- Room service
- Business Services
- Wheelchair accessibility
- Fitness/Health center
- Pets allowed
Historical Traveler Reviews W Montreal
Awesome hotel for the younger crowd!!
This hotel is definitely the place to be for the trendy, young, and well-to-do crowd. The atmosphere is awesome, the staff are all super-friendly and super-helpful. It also helps that they're mostly the same age and the guests in the hotel.
The facilities are wonderful and the rooms are simply superb. As always, the beds are tremendously comfortable.
The only "complaint" is that the "rain shower" could be improved. The area covered by the shower is rather small and the water pressure can be somewhat light at times. Other than that, this hotel is one of the best that I have stayed at in the Montreal in area, even when compared to hotels such as Hotel Vogue, Hotel Godin, or Sofitel.
It should be noted that this is NOT a good hotel for families with young children or older guests who are looking for a quiet, refined hotel.
I invited my girlfriend for her birthday and we stayed at the W Montreal for one night. The room was nice and spacious. About the bathroom, nice design, actually there is a glass wall who separate the shower and the bedroom, so you can see in the room easily. We appreciated our room and the hotel. If you want to have a wonderful night try the W.
W A Big Disappointment
W hotels consistently have service issues, and this one is no exception, from the rude bell staff that pointed at the concierge when I asked for the nearest ATM to the ridiculous overbilling that I am still trying to resolve, W just does not know how to treat its customers. The rooms are interesting but not up to the level of other Montreal boutique hotels like the Gault or Germain. There is no wall between the bedroom and the bathroom, just a bright blue curtain that provides no privacy. The beds, as always, are fantastic. But great linens do not make a hotel. To the inevitable wannabe-hipster criticism that always follows a negative review, about how it's creative and I should just go wrap myself in a floral bedspread at my local Holiday Inn, you're missing the point. Modern design and good service can go hand-in-hand, evidenced by the hotels I mentioned above and a number of other Ws, Sofitels, and Park Hyatts. W Montreal misses the mark in a big way. In Montreal, stay at a boutique hotel or try the Sofitel on Sherbrooke.
Enjoyed the W
We just returned from three days at the W. My husband, two sons and I thoroughly enjoyed it. The room was beautiful and the view was great. It was a large room but not very private in respect to bathroom facilities. ( I am the only girl in the family and it would have been nice to close the bathroom door!) As it is the only divider between the main bathroom area and the living area was a curtain. I love nice linens and I have to say that these were very comfortable.
Down points would involve housekeeping. Even though the beds were fluffed up and the room tidied every day I never found it overly clean. There was always a bit of dust lying around. Also they have many rules. Bringing in outside food was not allowed, business meetings were not allowed, no more than eight people in the room etc.
Also would make sure I stayed in at least the fourth floor or higher because the disco goes on all night.
The strength of the place was the staff. They could not have been more helpful. They found us restaurants, hailed us taxis, directed us to tourist areas and the like. All of their advice was dead on. They were wonderful to my boys and treated them as paying customers.
It was pricey for sure. Room service was rather steep but the one time we ordered it we enjoyed the food very much.
I would stay there again.
W montreal - not worth the price
Stayed at w last saturday night. was not impressed with level of service. yes its very trendy and high tech (staff wears head sets and most look under 25 yrs old) - but you want to relax not feel like your in a club. restaurant otto was hyper expensive while food was mediocre.
rooms are nice yet have a cold feel. Wouldnt stay there again.
The locals will leave this place to the tourists
I lived in Montreal for 6 years - and the thing I have missed most about the city since I left is the down-to-earth, beautiful people who are interested in meeting people and just having a good time.
The other hip/boutique hotels in Montreal have all got this down perfectly - Hotel Gault, Hotel St Paul and Hotel Godin. The W Hotel misses out on this dimension completely. It has all of the signs of a 'chain' hotel. A very nice waitress in the restaurant (which has excellent, if not overpriced food) told us that all W Hotel employees were told that they are not allowed to go to the bars in the Hotel because they all had too much fun on opening night. Too many rules violates the Montreal ethos.
In other, less hip cities, the W might be the only place in town that is remotely cool to hang out in. I guess there they can afford to be rude and pretentious. In Montreal, there are literally dozens of cool places to go to...and no one who knows the city will waste their time at this place. Just goes to show, no matter how much money you spend, how good your hotel looks - it is the people who work there that really create the vibe that brings people back. This will end up being like the W's in New York...leave this place to the tourists.
One of the Best Hotels in Montreal
I just went to the W this past new years the weather happened to be quite nice for that time of year. This W's lobby surpased any other that I have seen of course it is trendy and hip and not always to everyones liking but it was wonderful. The staff is estute of the area and pays much attention to you while the concierge is very nice and helpful too. The room is gorgeous but very open(not quite a family hotel room) the only thing that seperates the room from the bathroom is a seethrough blue curtain even if closed u can see through a hole on the left wall when u walk in to your hotel room. The view is amazing it is of the buisness district and accross the street from the metro Square-Victoria. All in all it was a great stay.
Other W Hotels Listen Up
We just spent the Holiday weekend at the new W Montreal and had a wonderful time. We spent last Christmas at the St. James (truly outstanding!), but thought we would try the W this year since it is new and we're always up for something different. We have stayed at many W properties around the world and are generally underwhelmed by the service. The W Montreal, on the other hand was exceptional. Everyone was extremely friendly and accomodating, from the valet to the front desk and management. We spent the weekend in an "urban suite," which I guess is the equivalent of a junior suite. The room was huge and on a corner with large windows all around. It was remarkably warm for a W room and the bathroom was great with a huge soaking tub, large separate rain shower (with blue tinted glass "voyeur" wall looking into the bedroom), double vessel sinks, separate toilet and Waterworks towels.
Like all W properties it is a very urban and contemporary aesthetic with steel and conctrete accents and a grey, black, blue and white color scheme. The bedroom had electric blue floor to ceiling curtains that could be drawn around the entire room, leaving you floating in cloud of blue. The bed takes the standard and more than adequate W bed to new hieghts with 350 thread count cotton sheets (older properties have 250 thread cound poly/cotton blend sheets), feather beds and down duvets. There was a large seating area with a very large sofa/day bed that was great to sit on while watching tv under the large faux-fur blanket they provide.
Drawbacks included minimal lighting once the sun went down, no actual separate sitting room, lack of a regular showerhead in addition to the rain shower, no free bottled water and treat with turndown, the inevitable feeling of being in a nightclub that all W hotels have, and relatively high price for Montreal. The rack rates are outrageous for this level of a hotel, but you can get much better rates on tbe internet.
We definately would return to this property and it is by far our favorite in the W chain. It would be particularly nice in the summer when the cooler feeling of most rooms would not be such an issue. If you have the means and desire, the 10th floor of the hotel has larger bi-level suites with 20-ft floor to ceiling windows. They range from $2000-4000 CND. I like the Wow suites ($2000) in particular since the bedroom in on the upper level separate from the main living area. That being said, they are probably not worth the price, which should be adjusted downward somewhat. In comparison, the Heritage suites at the St. James are really spectacular and only $1500 a night.
Excellent service, sometimes exagerated, room was big, nice impecable king bed, beautiful white and soft sheets, bathrooms were also big (like another room) and well designed with aveda products. TV,DVD,VCR,CD player all in perfect condition, room service also excellent. The Hotel just opened so the Spa wasn't working and the Gym wasn't totally ready (understandable but they should say that on their web site). Staff was very helpful, sometimes it seemed that they were trying too hard to be too nice. The lobby and the bars were very modern (over the top), no Restaurant was working at the time, but they had a good continental breakfast instead. In general the experience at the "W" was very good, the staff should just relax a little be more. About the price... remember it is a "W"!!
What can I say... BEAUTIFUL!!! BREATH TAKING!!
My room was PERFECT, every detail was attended too. The bed was heaven!!! The decor very BOUTIQUE!!! WOW, WOW!!!!
TripAdvisor Reviews W Montreal
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