Superb

It was the second time I stayed at the Vondel hotel. The reason I came back after my first (business) visit to this hotel was because we planned a short weekend trip to Amsterdam and my first visit was just great and the location is the best you can imagine ? 2 min. walk from the shopping area, 5 min. walk from the Museums and 2 minutes walk from the Vondelpark, a great park in the middle of Amsterdam. My second stay was even more pleasant and wonderful than my first and therefore I write this comment. Everybody in the hotel was helpful, they booked nice restaurants for us, they showed us the nicest spots in Amsterdam, they made the best cocktails and the breakfast was superb; in general everybody was very friendly and helpful. The room was not big, however it was not really small either, the room was clean and everything we needed was in the room available. I travel a lot all over the world and stayed in many hotels and I would definitely come back to this hotel whenever I plan a trip to Amsterdam again. A small disadvantage is that the hotel consists out of 3 buildings, however, the receptionist told me that these buildings will be interconnecting this year. I would definitely recommend this nice small boutique hotel to stay when travelling to Amsterdam.

Mediocre

I just stayed there this weekend (March 14). I found the receptionist friendly enough. I was told that my room was #70, I went in to #70 and it was completely unmade for the next guest. So I called reception and she didn't apologise, then found another room and came herself to check to make sure it was okay. The room was up some very narrow steps and I had a suitcase and a back bag, she didn't offer to help at all. Or apologise for the inconvienance. My room was lovely though. It felt cosy and clean. So from that viewpoint I would recommend. Then in the evening I wanted to watch a movie, but something was wrong with my pay-tv box...on my way out to dinner I told the new reception lady and she said she would get someone to fix it straight away. I returned 4 hours later and when I collected my key I asked her if my TV was fixed and she said Yes. Well it wasn't. So finally a staff member came to have a look...he said he would see if it was a problem incase the movie had not been set and he would call me. He never did. Sleep was good but was aware of a constant drip drip noise from the heater in the bathroom...which was annoying! Breakfast was okay. All in all, the money paid for the hotel didn't rate a four star establishment, more like a 3 star. But the actual room was lovely.

Great location

stayed at the hotel vondel from 03-04-04 till 03-08-04. the hotel has a great location. the hotel is very cute. this hotel has the potential to be a great botique hotel. we have been to europe many times, this is the first time I asked for a non-smoking room/floor and did not get one. everyone on my floor had a smoking fiesta. cigs, pot etc. the room smelled like a bar the whole time. they also need to have an ice machine, instead you have to wait until 5pm for someone to man the bar in order to get ice. the room was clean and spacious, great view out of the window, the staff was kind and helpful, the breakfast was great. the price reasonalbe. i would stay again if i could get a non smoking floor/room and if they update the room decor and linens.

Beware Tiny Room #75

We were really disappointed to find that our room was so small that we could barely walk around the bed. No soundproofing meant we could clearly hear conversations in the next room and passers-by outside.

This holiday was meant to be a special treat for my wife's 50th birthday. Instead we felt a bit cheated as the room bore no resemblance to the pictures on all the websites. Wish I'd read these reviews before booking.

Great location but definitely not 4*

Myself and my husband spent 2 nights at Hotel Vondel on 21 and 22 February. Great location - 5 minutes walk to Leiseplein where there are numerous bars and restaurants and trams going to every part of town - 10 minute walk to Van Gough and Riks Museums and Vondel Park. Locals all eat in this area. Nice restaurants and shopping. Room was ok and bathroom nice and spacious but fire doors were kept open with towels placed underneath doors - not what you would expect from a 4* hotel.

Glad my room wasn't one of those near lift as this made a great noise every time it stopped. Breakfast was good. Receptionist called Dominic was very helpful.

Very pleasant stay

after requesting a large room for my partner and myself (we are both 6'5" tall) we were given one of the nicest rooms I have stayed in in a long time, the staff were courteous and helpful, the room was huge and reasonably priced and our stay was very pleasant. By amsterdam standards the building is pleasant and nicely decorated, and the staff helpfull (not up to US standards, but good for european (or British) levels of customer services)

Hotel Vondel - SHOCKING

This is the worst hotel I have ever had the misfortune to stay in. On arrival the room was not ready at 15.45 and the receptionist was aloof and arrogant. The only similarity betwen the the room photo on the site and the room I was given was that they both contained a bed. The room I was given was a cold attic room with the woodwork painted in garish red. The room was filthy with dust everywhere and hadn't seen a hoover in months. The cushions on the bed were covered in dubious looking stains and the double bed had 2 single duvets. We only stayed 2 nights out of an intended 7 and decided to upgrade to five star , the NH Centre around the corner which was superb. If the vondel is a four star hotel then I'm Lord Lucan. I wouldn't advise anybody to book there and wouldn't even let my dog stay there.

Quiet hotel close to museums - perfect

Our family of 4 was very pleased with the Vondel, esp. the location. A short walk to the Museums/Museumplein and Vondelpark (all good for children) - or to Leidseplein toward the center of the city. Our room was facing away from the street - we were able to sleep with an open window, but heard no noise during the nights. Our room was on the small size for a triple -- but we expected that in Amsterdam. Housekeeping went out of their way to supply us with baby-essentials/extras.

Breakfast was substantial. Even though the room prices are high, we plan to stay there again, primarily because it was so quiet and the museums and park are so close.

Professional problem solving

Arrived at the hotel to be told that a couple of the rooms had flooding problems. Hotel arranged for another room in a different hotel. The problem was handled very professionally, and they paid for the more expensive room in other hotel. Wish we had actually been able to stay here

Could do Better

The Hotel Vondel in Amsterdam is in a very central location, just outside the heart of the tourist center in the centrum. The room I got looked nothing like the pictures. It was quite small, with just barely enough room to walk around the bed. Plain white walls - a bit claustrophobic - and that was with only 1 person. Also, I arrived a day late due to train strikes, and they were completely unsympathetic to the situation, charging me full price for the evening I wasn't there, even though I had contacted the booking agent to say I would be late.