Hotel Vitale, a Joie de Vivre hotel
How has this hotel rated in the past?
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
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TravelPod Member ReviewsHotel Vitale, a Joie de Vivre hotel San Francisco
Historical Traveler Reviews Hotel Vitale, a Joie de Vivre hotel San Francisco
The Hotel Vitale is one of the best hotels I have ever stayed in - I left feeling completely relaxed and refreshed. I stayed in one of the circular rooms with the 270 degree view of the bay. There is a yoga studio on the roof with complimentary yoga classes as well as a spa. You can also request to have a bath drawn for you. The bed is extremely comfortable - I had a great night sleep. The service is outstanding. The hotel is also pet friendly (there is even a pet massage).
I booked the hotel for four nights, from March 11 to March 15. The room I was given was quite nice, except for the fact that it was designed for folks with disabilities and had no bathtub.
Since I arrived only three days after the hotel had opened, I expected there would be some problems, but the problem I encountered was not excusable.
On the last night of my stay. I arrived back at the hotel at 6:00 p.m., went to my room, inserted the key card in the door, tried to open the door, and found another person in the room. When I asked her what she was doing in my room, she said she had just checked in and was given this room. I pointed out that I had been staying in the room for the past three nights and asked if I could look for my clothes and other belongings. She agreed and what I found was that most of my things had disappeared except for some items(medicines) in a drawer. I immediately called the front desk to ask for an explanation and they were clueless.
I went down to the front desk and threatened to call the police unless they produced my things in five minutes. Well, it took more than five minutes, but they did produce my suitcase which was "stuffed" with my clothing. The explanation I was given was that they thought I was leaving! The manager appeared and she put me up in a nice suite and promised to comp my stay. Whether that will be done remains to be seen.
While the manager's response was satisfactory and she was quite apologetic, what happened was unacceptable. I had a written confirmation for a four night stay. My clothing and other personal articles were removed from the room without my permission. I was able to enter a room which had been assigned to another guest. What if I had been a criminal or sexual pervert?
In all of my years of traveling and my work takes me all over the world, I have never had such an experience nor should any guest at a hotel have this kind of experience. It is clear that the housekeeping and management staff were not yet ready to receive paying guests. Hopefully, they have gotten their act together.
Why do the people in the offices look at me?
While hotel is lovely, the rooms are a bit expensive for the side of the building with no real view. I picked the least expensive room not knowing and only going on price as "there isn't a bad room here" and "all rooms have a view". Yeah right! The place looks wonderful and the staff is very helpful, however the people in the office building can see you and wave. The rooms are a little dark requiring the use of lamps even during daylight hours (not very progressive for San Francisco's style).
Overall, I would say its a lot of style but no real substance and at the price it isn't worth it. There are too many hotels in the area. Maybe the room with the view of the water. Hmmm....
Upscale elegance - amazing location - awesome tubs and view. The decks off the suites upstairs give a view of the Ferry Building, Bay Bridge, and the waterfront. Nice spa tubs, great chef, originally from Rubicon and Belon, fantastic lounge....swanky but not snooty or uptight like some of the other boutique hoteleries...
The rooms have flat screens in them, nice bedding, great furniture. Very modern but comfortable design. Very personable staff. LOVE IT!
If you like the very best you will like the Hotel Vitale!
Written by : New York City Family who frequently travel and now count the Hotel Vitale among our top ten favorite hotels!
We decided to take a chance this vacation and skip our usual fine S.F. Hotel to
try the brand new Hotel Vitale. We are so glad we did and highly recommend this hotel to singles,couples and families. The lobby invites socializing with its couches and lobby level inviting restaurant . The rooms provide a serene and elegant environment with luxurious beds,flat screen TVs,limestone bathrooms offering comfortable couches/seating,upscale amenities, and in some rooms fabulous water and bridge views. We had a hard time leaving the luxury of our rooms to tour S.F. and an even harder time leaving this jewel of a hotel. A small but properly equipped gym for workouts, a rooftop terrace to enjoy the outdoors, and a well run spa with highly skilled staff ( and yes we are demanding), provide you every reason to allow yourself time to enjoy this hotel. The" new" Ferry building across the street is fun to explore as well and one can walk along the water to the wharf or just for enjoyment. The Management cares about providing flawless service to their guests,staff are friendly and clearly try to please. An initial inconvenience at check in due to the inexperience of the staff was properly made up for. Considering how new this hotel is we were impressed in every way and can't wait to return! this hotel is definitely the place to stay now in San Francisco!
A must for San Fran
Well, dont miss this one! I visit San Fran from Australia regularly and have stayed at all the 4-4.5 star hotels in town over the years. The Hotel Vitale is divine. Ideally located across from the ferry building-which now offers Fantastic dinning (The Slanted door, Market Bar, Hog Island Oyster Co.) A great Farmers market at the weekend and more.
A short walk to the financial district. The rooms are beautiful Superb Decor, beds to die for, soft throws, great robes flat screen TV. I joined the JDV hospitality Experience rewards loyalty program which usually gets you a complimentary upgrade. There is free Wi Fi. They are currently running grand opening specials For Business or pleasure this is my number one choice
The new Hotel Vitale
We arrived just four days after this new hotel, at the foot of Mission St at the Embarcadero opened. Needless to say the "systems" weren't yet fine tuned, the computer was a bit slow, and lobby furniture was being rearranged. This was more than compensated for by a friendly staff, trying to be very helpful, large rooms with sleek modern furnishings and amenities, and great views of the bay and Bay Bridge. The beds are comfortable, and the lighting is good. It's a 15 minute walk to Union Square, but a great location for runners, with easy access to the Embarcadero.
The icing on the cake, with regard to service: My wife always travels with her own pillow. We checked out late, in a rush, on the way to a wedding and left it behind. Three days later it showed up at our home by priority mail.
I recently stayed at Hotel Vitale and loved every minute. Great location. Friendly Staff. Spacious Room with a Comfortable bed. I am seriously thinking of mimicing the design style for my own bedroom. And you have to love the complimentary Fresh products.
Relax at the New Hotel Vitale!
We stayed at Hotel Vitale on their opening night! Excellent Service and
THE most comfortable beds/linens made our stay so pleasant. We did not have time for the spa or soaking tubs on the roof but will definitely try them
on our next visit.
Just across from the newly renovated Ferry Building/ Organic Farmer's Market, Restaurants, Cafes, coffeehouse, bakery,.....Foodies' dream world.
Do not need car---hotel is just beside BART and MUNI (SF's wonderful public transport)
Expensive overnight parking.
Even though it is at the heart of the Embarcadero, the rooms were
very tranquil and I didn't wake up because of the street noise like I have before at Union Square.
It is the most beautiful hotel in SF
JDV did a beautiful job on this outstanding hotel! You could not ask for anything more in the hotel!
The beds were better than a Westin heavenly bed. The amenities, well they were so good, I went on line and bought some.
I was so lucky to be 1 of the first guests to stay at the Hotel Vitale, and let me say, they had all the bugs out before they even opened, you normally don't find this anywhere else.
Can't wait for my next stay there
TripAdvisor Reviews Hotel Vitale, a Joie de Vivre hotel San Francisco
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