Nice but noisy

Based on many reviews, we chose this hotel. It was in a great location, and had charm, but the rooms were quite small and we had a lovely view of....a wall! The noise came from the gondoliers who have a staging area just outside the hotel. Would probably choose a quieter location next time.

Great location!

Great location right of a small canal and very close to the grand canale. Staff was great; however, room, including the bathroom, was very small. Don't ask for a room facing the canal as we did because it gets very noisy at night. And quite frankly, how much time are you going to spend in your room enjoying the canal view...

Great location ....okay property

On the same trip, we stayed in Paris and in Rome. Both of the hotels in Paris and Rome were less expensive and much, much nicer. The reception desk tried to recommend things to us, but were incompetent ... they did not know rates of water taxis or recommend terribly good restaurants.

The hotel could have been nice. It's location was superb. However, the room was very small and in need of repair. The bath door knob kept falling off, there was no bath, only a shower and the room was run down. It was serviceable and clean, but we would not return. The breakfast room was pretty, but the included breakfast among the worst I have ever had.

A lovely hotel let down by its reception staff

Lovely hotel and location very convenient. However, the receptionist did her best to get our stay off to the most terrible start by insisting she absolutely could not check us in before 2 p.m. (even though the rooms were obviously ready - it was 1.30). She did not handle the situation well, if she had simply told us it was "hotel policy" then, ok, but she instead started lying, at one stage maintaining we could not have the rooms because the people who had been staying in them were "eating" (despite the fact that check-out time was 11 a.m. and there was clearly nobody in dining room!) Also, being a party of 8 we "had" to all check in together - ridiculous! When it finally came to check in we discovered we had 4 double rooms instead of twin rooms, even though we were a party of same-sex friends and obviously not couples. (Incidentally, I had specifically written to the email address supplied by the webiste through which we had booked the hotel, venere.com, to request twin rooms but this request was not passed on by the website). We had to wait while the rooms were made up again because the room staff left at 3. Why was it then that the following day on returning to our rooms for a nap at 4.30 we discovered that not one of our 4 rooms, on 3 different floors had been cleaned?

Putting the "Do not disturb" sign up we settled down for a nap only to be woken up 45 minutes later by the same squawking receptionist who decided she would disturb us to find out whether we wished to be disturbed by the maid!! It was a shame that the experience was marred by the incompetence of the reception staff as otherwise the hotel was really very good.

A delightful hotel

My family stayed at Violino d'Oro in April 2002 for two nights. My husband and I had a suite overlooking the Canal S. Moises and the Campo. It is a spectacular location for getting around Venice. Very safe area, and so fun to watch the gondoliers as they wait for business. The accomodations were very comfortable and nicely decorated.

The staff was very kind and helpful. San Marco Piazza just minutes away on foot, and much much more. Do stay here - you will like it!

Great location

The only totally non-smoking hotel in Venice. Clean hotel in a great location- very short walk to St. Mark's. By US standars a three star hotel. Staff friendly. For non-smoker's it is a nice change. If you are staying in Venice for only a few days this area is where you want to stay.