Disgusting!

The downstairs area in the Victoria is ok and the breakfast was good, but the room was disgusting!!

I stayed there as a friend had her wedding there in Spet '03, we booked a family room as our little one came too.

Growing up in Newquay i am familiar with the hotel, but had never slept there before so I was expecting the usual 4 star luxuries. I was severly let down and thank god I never have to stay there again!!

Our room was ok in size with a double bed and two singles in it and the ensuite was passible (just!)!!

However, what really let the whole thing down was the mould in the corner of the room and the wallpaper that was peeling off there!!! The whole room just felt damp and horrid!

My partner & I really can't figure out how the Hotel Victoria keeps it star status. I would recommend anyone thinking of staying here, to use the Headland instead!

Disgrace to cornwall visistors

this hotel was a big dissapointment to us

i wish that i had asked to see the room before i had paid as i never would have stayed there. The noise from the venues around was appalling i live in the middle of london so its not that i am not used to traffic ect. But yobs shouting and swearing outside my window did not impress me. Nor did the stains on the carpets and the tacky decor, I can honestly say it is the worst hotel i have ever stayed in.

Fantastic

My husband and i came to Hotel Victoria for our Honeymoon in 2004, the staff were fantastic, and the Honeymoon suite was to die for. We were made to feel very welcome, and also given 2 bottles of bubbly. We are coming back for our 1st anniversary, and would highly recommend the hotel.

Disappointed. Really poor value.

I stayed at this hotel for 3 nights hoping for a relaxing stay in this so called "luxury" hotel. The first thing to point out is that the photo on the website is extremely misleading. The hotel appears to be set in its own grounds on the cliff top when in fact it is rammed on to Newquay's main street amongst the seedy bars and flashing tacky shop lights. My heart sank through the floor when I arrived. Things didn't get much better. My shower was taped to the wall and there was a big hole in the bed spread. Two of the reasons I chose this hotel were 1) the lift that descends from the hotel lobby directly on to the beach and 2) the swimming pool and spa area. The lift wasn't working due to a rock fall and the pool area was dingy and in need of a re-fit.

Having said all that, things weren't all bad. The staff were all nice and very helpful, the room was clean and the cooked breakfast was good. I just wish I'd spent £25 a night at a B&B rather than £65 per night to feel cheated.

Appalling

Having travelled quite extensively I have to say that this is one of the worst hotels. Being single I was subjected to the usual poor standard of room, dirty linen, substandard furnishings. Food was adequate, service with a frown. As someone who grew up in cornwall, I am disappointed that Newquay has developed from an exclusive, elegant town into a yob ridden den of iniquity.

Excellent

Just enjoyed a wonderful stay at the Hotel Victoria in Newquay, splendid facilities, all employees went out of their way to help us. Would highly recommend to anyone. Great central location and easy for beach.

Shocking!!!

without a shadow of a doubt this is the worst hotel i have stayed in anywhere in the world!!! it's dated, looks like it hasen't seen a lick of paint for decades and seems to be stuck in a 1950's timewarp. as for the excuse for a restaurant words almost fail me! i thought such a combination of rude and arrogant staff allied with appalling food could not be improved upon. this place is truely a disgrace and would not be out of place in an episode of fawlty towers! i could go on for ever with an endless list of problems but i feel this institution has taken up enough of my time.

Hotel Victoria is AB FAB!

I stayed in the hotel for one month in the summer. I couldn't have asked for a nicer place to be. The staff was extremely friendly and helpful, the room had a sunken tub and the beach was right behind the hotel. Also they have a delicious spongecake desert :) The only problem is f you are not a big club or partying person. BEWARE...the noise from people leaving te clubs a pubs is no joke. This is only in the summer months when it's a big tourist area. If you go have fun. :) There is an aquarium and zoo nearby for the kiddies.

Hotel Victoria . . . A Charmer

Have been staying at The Victoria (The "Vic" as called by locals) since 1985. The hotel has been renovated through the years, and gets better and better in all aspects of service through time.

On entering the Hotel, one is greeted by a warm and friendly staff; the atmosphere of the lounge and dining room is the equivalent of a 4-star, London hotel. Depending on one's budget, you can stay in a standard,

deluxe, or suite-caliber room. The deluxe rooms all have sea views.

The menu in the main dining room changes daily, and portions are always ample. There is a good Mexican restaurant attached to the Hotel-- for those looking for nontraditional fare. For the really adventurous, try

Bertie's discotheque and pub attached to the Hotel (these cater to the young, and the "young-at-heart."

The hotel complex has been in family hands since the 1970's and the location, in the heart of Newquay (the surfing capital of the U.K., I kid you not), can't be beat.

Hotel Victoria, Newquay

Accommodation in suite good apart frpm dirty windows and unsightly marks on twin bedroom's carpet.

Staff at reception friendly and helpful.

Food very, very disappointing - equivalent of "pub grub". Lacked imaginaton. Service in restaurant unnecssarily slow.