Not Happy

My wife and I arrived and immediately thought the hotel was beautiful. That is about the end of my positive comments.

As I was checking in, they casually mentioned that the pool would be closed for the next couple of days for maintenance. The main purpose of our trip was to sit by the pool, eat, drink, and rest. We have three kids under the age of three and were looking forward to doing a whole bunch of nothing.

I explained that this really would not work for us and that they needed to make arrangements for us at another hotel. He tried to tell us how much we would love our room and that they would pay for our spa treatments. It really didn't matter if they offered to pay for the entire trip, we didn't want to stay at a hotel with no pool, especially since it is not on the beach.

We ate lunch, which they did not offer to pay for, while they made us arrangements at the Ritz.

At this point, I felt like they had pretty much done what they could do and wrote it off as bad luck. The Ritz was beautiful, the service was great, the pool and beach were great and we had a great time. Until we went back to the Victor for dinner.

I am not one of those people who insists on having the best table in a restaurant, but I do like to be seated where I can actually talk to the person I am having dinner with. This was not possible @ VIX. They sat us at a table up against the bar, and when we complained, sat us at a table up against a speaker. At this point we just left. No one really cared on way or another.

We had dinner at Wish, which was incredibly beautiful and had very good food.

The Victor was defenitely the downside of a very good vacation.

For the most part a great hotel

Had the opportunity to stay at the Victor for three nights in April. Had a wonderful room, top level of the new addition, overlooking the pool and a knock out ocean view. The Victor is a great combination of cutting edge and elegance.....very nice balance between the two. The open concept with the bathroom was something I was not sure about but really love it...the soaking tubs and walk in rain shower are not to be missed.

The only problem I encountered was on two days I called "At Your Service" to let them know when I would be out of the room so the maid could come in..on both occasions the room was not cleaned when I returned. The second time I made the operator aware of my disappointment at the level of service on the first day...and it occurred again. Clearly a breakdown in communications or perhaps they didn't consider my request to have the room cleaned during a three hour period I would be away worthy of being honored? I even wrote to Hyatt ( who manage the hotel), voicing my concerns and never received a response.

The remained of the staff was professional and very personable and went out of their way to be friendly and helpful.

Cooooooool! Hiiiiiiiip!

The place to be if you want to be with the stars! This is a great boutique hotel...

Absolutely fabulous!!

Everything about this hotel was fabulous; the rooms are gorgeous and comfortable, the staff attentive and polite, the pool is set up beautifully with a great view of the street and the ocean (a couple of covered cabanas are available for those, like myself, who don't like to be in direct sun), the pool-side service was great, the food in the restaurant and at the pool was wonderful. I can't remember the last time I enjoyed my stay at a hotel this much. There is no doubt that we will be back at this hotel. I just hope that with all these great reviews, sucess doesn't spoil the place.

The place to be

The word fabulous applies to just about everything. Rooms, cocktails, food and the general "scene" all fabulous! Eclectic sophisticated crowd. Service very good. Just a wonderful place to weekend. Love having a pool level room-worth the price to get that space!

Very Nice Hotel!!!

We spent a long weekend in the Victor and it was very special.

The spa has just opened and looks great.

The pool is beautiful and the service around it was fantastic. The ambience around the pool was very European....topless sunbathers were typical.

The rooms were average sized but oppulently decorated. We stayed in a pool bungalow room which had direct pool access but was still private.

The concierge was very helpful with any info. or reservations.

I will stay in the Victor again.

Staff make it the best in South Beach

Stayed 3 nights at the Hotel Victor and will definitely be back. The hotel combines intimate and unusual decor with a friendly and efficient staff. Talking to various staff members it seeems they had thorough training for 3 months before the hotel opened and it has certainly paid off. Pool area is small but sufficient, you could spend hours in the many lounge recesses watching the world go by. Seems to me as if all the rooms would have ocean or partial ocean views too. Right in the middle of South Beach, though the windows block out any of the noise you dont want. Spa is not open yet but due soon. I think this will become one of the best hotels in the area. Having stayed at the Shore Club and the Raleigh previously, the Victor is my favorite.

Celebrity sighting!

What a fabulous hotel. This will be the hottest place on SoBe for some time to come. Stayed in a bungalow room, right off the pool and saw Tara Reid sunbathing. Flat screen TV's and a coed steam-room. A frozen vodka bar was very cool. They have a "pillow menu" so that you choose what kind you prefer to sleep on. Very pricey, but there is a reason. Stroll to the beach or check out, who is checking out the Versace Manson next door. Very nice staff, who went out of their way to please. P Diddy just had a party here.

Very cool

Stayed 2/11-2/14. A very trendy and attentive hotel. A little pricey but it was so worth it. The poolside day beds were amazing. The very victor king room is the one to book. The only down side is that the pool needs to be heated. The hotel is in the center of all the action. I would stay there again and again!!

Please stand by for the newest hippiest and hottest

My wife and I recently toured the hotel as part of planning an event for March 2005. While the hotel is not yet completed, it promises to be the hippest and hotest destination in SoBe. The public spaces are luxurious and hip. The design details are not to be missed. Guided by the French designer of Hotel Costes, there is an enormous attention to detail and a European flair. The lobby is gorgeous and the restaurant is spectacular. The 2nd floor pool deck and outdoor club promises to be the next SkyBar. The rooms are outstanding done in a warm rich colour scheme with expensive materials and furnishings. The ocean view suites are even better with expansive window views surrounding infinity bathtubs. With a great young staff who have come from W Hotels, Island Outpost, Little Nell and Park Hyatts, the service holds great promise (and a high mark hurdle if it matches the physical property.) We were sold!