Bang On!

I booked the room Belice (one of the luxury rooms with Sauna & Jacuzzi) for my girlfriends birthday and all I can say is how good it was.

Yes the place seems pricey but for what you get and the service it's worth every penny. The en-suite Jacuzzi & Sauna are fantastic and the room itself is modern, clean and very very comfortable - it's like your own little private spa, pure luxury.

The bar is nice and the barman was friendly and made some very decent cocktails (working in a bar myself I can be very critical..)

All in all a fantastic stay, great service and staff and a bloody amazing room! Well worth every penny & we'd definitely go back again.

¡Perfecto!

Reservé la habitación Belice (una de las habitaciones de lujo con sauna y jacuzzi) para el cumpleaños de una de mis amigas, y lo único que puedo decirles es lo bien que estuvo. Si, el lugar parece ser algo caro, pero para lo que obtienes y el servicio, bien vale la pena. El jacuzzi y sauna privado son fantásticos, y la habitación en sí es moderna, está limpia y muy, muy cómoda - es como si tuvieras tu propio spa, un verdadero lujo. El bar es lindo y el camarero del bar era simpático y preparaba unos cócteles bastante decentes (y como yo trabajo en un bar, puedo ser bastante crítica). En general, fue una estancia fantástica, con magnífico servicio y personal ¡y una habitación fenomenal! Bien vale la pena cada céntimo, y sin duda regresaremos.

Couldn't quite give it a 5

We stayed last week 8th/9th Aug for 2 nights for our wedding anniversary and splashed out on the Aragon suite.

I couldn't give it 5 out 5 because, The suite is in the basement right underneath the breakfast room which if you want a lie in might not be condusive as the breakfast room is stripped floor boards so you get "clip clop" from about 6am as the staff come in. I assume the other Suite with a sauna/jaccuzzi is the same althought that will be under the entrance and bar. My issue is its not clear from the website that its a basement room so therefore has no view.

That said everything else about the hotel is excellent! The room was spotless and really well kitted out with stereo (although take a portable if you want music in the bath) Sauna great and the JAccuzzi is massive big enough for 2 or 4 if you're really good friends, the staff who i think are all Polish except for the concierge (great guy) were a real credit nothing was too much trouble, The breakfast was spot on with the organic produce, Location is good just far enough out not to be too noisy (you will hear people outside).

I would recommend the Saint restaurant had 2 really good meals in a very unhurried and friendly atmosphere. The Hiltons 106 cocktail bar was pretty good too (whatch out for the service charge though)

Would i go back? Yes but probably in a different room.

Little gem

Our second stay here and I'd confirm it as a favourite ,striking a good balance between the killer cool (and killer prices) of some other 'boutique' places and the usual 'seem one seen em all' so-called 'luxury' of the big chains like Hilton. The Una also steers clear of the 'Regency naff 'of its neighbours, which is wise and brave given it is in Regency Square.

The location is great but can be a bit noisy if you are in the front of the hotel (which is the best place for sea view and air). So take ear plugs if you are light sleeper or have a room in the back of the hotel. But it's really close to the beach for a swim and near but out of sight of the bright lights of and end of pier atmosphere. This is good to dip into, but bliss to escape: especially when the chav hen parties and gay awaydays are in full swing. (which they always seem to be).

The decoration is a strong point - they have very sympathetically reimagined this classic house with a ? Swedish style. Personally I could have done with less of the jazz/chill -out music in the sitting room, but I am probably older than their target demographic.

Breakfasts are outstanding - freshly squeezed orange juice and tasty full English breakfast with organic ingredients. Easy to do, but not may hotels bother: it makes a big difference.

This time we were in a small room which was good value. The bigger rooms are lovely but at GBP 220 a night (3 nights required at the weekend) it would be cheaper to go to Paris, or get a flight to NY. Any higher and it won't be good value.

The staff are very helpful, friendly and effective. They seem to enjoy working there and are conversational but not too pushy (of course none seemed to be British who are so often either disinterested or over familiar).

I agree that with the earlier reviewer that the various surcharges seem silly but they are advertised in advance and can be avoided.

All in all, warmly recommended - if they continue to keep the prices keen but fair..

What a gem of a hotel

This hotel is a little gem. It was fantastic and the staff could do no wrong. If something was not right they fixed it right away. We stayed in the Lossie room and plan to go back and try out another room but I would be happy staying in the Lossie again if it was available. Might even try out one of their jacuzzi and sauna rooms next time. Don't be put off by the bad reviews it really is a special hotel. The owner is an interior designer and the fact that the staff were not from England was an added bonus. Their hospitality was second to none. Would definitely stay again. Soon.

Qué joya de hotel

El hotel es toda una joya. Fue fantástico y el personal era perfecto. Si algo no estaba bien, lo arreglaban de inmediato. Nos alojamos en la habitación Lossie, y tenemos pensado regresar y probar otra habitación, pero me haría feliz alojarme de nuevo en el Lossie si estuviera disponible. Quizás pruebe una de sus habitaciones con jacuzzi y sauna la próxima vez. No dejes que las malas reseñas te disuadan, es de verdad un hotel especial. El dueño es un diseñador de interiores y el hecho de que el personal no era de Inglaterra era una ventaja. Su hospitalidad era insuperable. Sin duda me alojaría de nuevo allí. Pronto.

Passion for perfection

Thank you for making our stay unforgettable.

We will be back soon.

Kam&Yoges

Pasión por la perfección

Gracias por hacer de nuestra estancia algo inolvidable. Regresaremos pronto.

Kam & Yoges

Fantastic Service - Can't wait to go back!

I booked this hotel as a suprise for my Fiance on our anniversary choosing a split level room 'Patea'. Upon arrival we were warmly greeted and the champagne and strawberries I had requested were waiting for us in the loung area of our room. The room was smaller than it looked in the pictures but this always seems to be the case in hotels, it was plenty big enough for both of us with flat screen TV's upstairs and downstairs and also a stereo upstairs.

That evening whilst getting changed to go out we realised we had a temperature problem with the shower, we advised reception of this as we left and it was sorted when we came back!

The following day after a long days shopping we returned to our room to find that it hadn't been cleaned, being a little miffed we told reception who appeared horrified at this oversight, again upon arriving back that evening the room had been cleaned and we were given a complimentary bottle of wine to apologise.

When we came to check out the hotel insisted on giving us £30 off our final bill and a hefty discount on Car Parking. They couldn't do enough to apologise and judging from their reactions and embarassment this is not something which happens often if at all.

All the staff were very friendly, especially the bar staff who could not do enough for you. The decor was fantastic and we can't wait to go back and try another themed room and the restaurant when it opens. Don't let any of the negative comments put you off, especially the ones from the reviewer above, all extra charges are clearly outlined on the website. Overall we rated our stay 10 out of 10!

Disappointing extra charges

My boyfriend and I searched for lots of hotels in Brighton before carefully deciding on this one. It was fairly expensive but we decided it was worth it as the rooms looked lovely and they had a sauna and jacuzzi, which we are very into. We arrived, got settled in our room and were really looking forward to using the facilities. I picked up the hotel information guide to find that the use of the sauna and jacuzzi was private and at a charge of £70 an hour!!! What a disappointment! We spoke to another couple, later on in the evening, who were staying there who had come for a special valentines weekend and they were as equally disappointed by the discovery. Other extra charges that we came across were for room service - they charge £10 for you to order wine glasses for your room. We drank our wine out of the water glasses next to our bed to save such a ridiculous fee.

The positive aspect of the hotel were that the rooms are modern, clean and tastefully decorated. The bar stays open all night but there was no atmosphere as there was no-one in it, even on a Friday night. This is probably due to the fact that they are not getting a good reputation for themselves and regular customers.