Hotel Telegrafo

Address: Calle Prado 408, Havana, 10100, Cuba | 4 star hotel
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    Historical Traveler Reviews Hotel Telegrafo Havana

    Good rooms but poor service


    Stayed here for almost 2 weeks in Dec,03/Jan,04. Great rooms (provided you are overlooking the street,not the atrium which can be very noisy) and a good position on the border of Old Havana. Housekeeping staff were pleasant as was the lady who runs their restaurant at breakfast,the lady on the travel desk and the constantly pressured clerk on the front desk, but forget about the rest. Wake up call requests were ignored, the hotel would not cash travellers cheques and the "food" was terrible(even on Cuban standards). Furthermore the security guards on duty in the evenings constantly attempted to sell "cheap cigars" , and chicas (girls)who they offered to bring to your room , provided you paid both them and the girl of course.The one internet connection was always busy or "down" and international phone calls were charged at $4US a minute (in cash thankyou). There are better hotels than this in Havana. The NH Parque Central, situated across the road, seemed to offer far superior service and a much better atmosphere.

    Great hotel


    We stayed at the Telegrafo for the first 3 nights of our "Cuban Splendors" tour (which was terrific, by the way) and really liked the hotel. The lobby and reception are very nice but the real beauty is the rooms. They have very high ceilings and are really tastefully decorated. Our room looked over the park which was lovely, although some of the rooms had a back view which apparently was not nice. The bathrooms are also nice, although the water can be a little erratic.

    One night the water ran out (about 2.30 in the morning) but was restored by 6am. the aircon is also very quiet and very effective.

    The food is the restaurant isn't the best, but is standard fare for the island. The drinks are reasonable and there is an outside terrance onto the street to enjoy a drink and watch the world go by.

    PS - if staying in Havana make sure you go to the Tropicana. It is expensive but worth the experience. Don'y spend extra on the expensive seats - we got the lowest price and were right by the stage with a great veiw.

    Just Right!


    I stayed at the Hotel Telagrafo during a trip to Havana and Varadero in May. I read the reviews and was not disappointed - totally met my expectations.

    Great location - on the edge of La Habana Vieja. My room was on the second floor, overlooking Parque Central.

    No problems with noise or otherwise. Breakfast buffet is okay. Only problem was I had to wait for the water to heat up in the shower (5 mins.). If that's the least of your worries in Cuba - no big deal!

    The hotel was very accomodating. I decided to stay an extra day in Havana. Left my bags with the concierge for the day (and evg. - stayed at a private house). No problems - friendly service.

    Internet access in the lobby of the hotel was a real bonus.

    Great option in Old Havana


    My husband and I stayed here on our honeymoon and it was (for the most part) a delight. Management upgraded us to a suite at no extra cost and even threw in a little bottle of Cava, which was a very charming touch. The hotel is very modern, safe and comfortable and much more welcoming than some of the better-known Havana institutions. Service is patchy in places but this is a problem all across the city, not just here. The internet cafe in the bar is a real boost. You won't be disappointed.

    Better value elsewhere


    I am always surprised when I read the reviews about the Telegrafo. Haven't these people stayed anywhere else?Yes, the Telegrafo is fine, but there are places with more charm and are of better value. The thing I don't like about the Telegrafo is that they allow the 'street girls' into the rooms at night and I don't think this is good for security. Most of the staff are very nice, and the bar/coffee shop/dining room is good. However, it could do with a refurbishment around the accommodation areas.

    Very Good Central Hotel


    Great hotel on the fringe of Old Havana. Very clean, safe and modern with very helpful and obliging staff. Good restaurant and house bar was a bit different and interesting. Have stayed twice now with no complaints at all. Recommended.

    My favourite


    stayed here 3 times. Really nice rooms with excellent no noise a/c and HIGH ceilings like an Italian palace. New building with old traditional feel. Great location. Human scale hotel not so big that its lots of stupid bus tour guests walking by/leaving rooms at 6.30am.

    Nice One!


    A really good find, the Telegrafo was great value with nice new rooms. The other places round the location might have a bit more character but rooms in the Telegrafo are more comfortable and the bar, built around the remains of the original is the best on the Parque Central



    The staff was attentive to our needs. We loved the courtyard cafe with it's blend of old and new architecture,,the entire domed glass roof opens to allow nature in. Our room was very clean and well decorated. Excellent local.



    Very new (November 2001), pleasant hotel with modern facilities including internet cafe. Good location and good value, although without very much character.

    TripAdvisor Reviews Hotel Telegrafo Havana

    4.00 of 5 stars Excellent

    Travel Blogs from Havana


    A travel blog entry by kstubbs97 on Sep 16, 2014

    35 photos

    ... never would have discovered if not for some local expert advice (I think all good concierges are really closet foodies). Great atmosphere, good food and service. I was the only person there when I arrived, but glad to say by the time I left all but two of the tables were taken. Deservedly so. At just under $35, not a cheap meal by Cuban standards, but the best I've had in Havana so far.

    Friday September 19, 2.27pm
    Room 735, Iberostar Parque Central Hotel, Havana

    Dirty Havana Trilogy

    A travel blog entry by julian-sarah on Jul 09, 2014

    2 comments, 99 photos

    ... pesos which are only used by locals and Cuban convertibles (CUC) which are mainly for tourists however locals also may have them. 1CUC = 24 Cuban pesos, so it's pretty much a system designed to screw tourists over. For example the cave we went to whilst we were in Vinales cost me and Sarah 10CUC each, whereas for a local it cost 10 Cuban pesos, which is about $10USD compared to 30c. However, two things that are very cheap in Cuba are rum and cigars. You can pick up a ...

    Mexico to Havana

    A travel blog entry by calsanders on Apr 14, 2014

    2 photos

    ... into a Chinese BMW clone taxi and arrive at the Hotel. The hotel Melia Havana is much more up market than we expected and we are very happy with our room, the pool is extensive and it has a gym. It is in the Miramar area of Havana which serves the business district so most overseas business reps stay here. It was opened in 1998 by Fidel himself. So no colonial atmosphere (we will get that on tomorrow's tour of old Havana) but very ...


    A travel blog entry by breadstickstu on Feb 18, 2014

    60 photos

    ... sat in front of us. As we climbed the stairs and came to the front desk the guy on the door said we could not come in. We couldn't believe it, as foreigners we were not welcome!! But Daniela spoke some seriously aggressive Spanish to him and before we knew it we were inside and dancing in front of a giant 10 piece salsa band. Wow!!! We must have danced for 4 hours straight. The drinks kept coming and the salsa kept beating. Before we knew it it was 6am so we jumped in a cab, ...

    Havana, May 31-June 3

    A travel blog entry by _regula_ueli on May 31, 2013

    28 photos

    ... auch nach dem zehnten Angebot uns in der Kabine zu helfen ein klares NEIN nicht verstanden.
    For lunch we went to the Malecon (beach promenade). The promenade of Havana tells stories. Old rund down buildings and the front with the beautiful decorations showed that it used to be very posh back in the fifties. At a sports bar we had a very American Sandwich and it tasted sooo god. When we made Roger aware that it looks like in the U.S., he declined. We noticed ...