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Historical Traveler Reviews St. Pierre New Orleans
Great Location, Friendly Staff, Clean Room...
We had a nice visit. Clean rooms, very friendly staff and perfect location. K.L.
Don't believe the description!
First time we stayed there, the room was ok but had none of the items described. No iron, data port, etc. etc. Olde world style-but a bit too basic. Upon leaving the Manager took us to a room that had been "updated" and said to ask for the newer room next time. Went a year later - the room was worse than the first one, a friend that booked online was told her reservation wasn't in the system and she had to pay full price! $139 for the room was atrocious - we paid $69 and it was only worth $29!!!
I heartily endorse the damning reviews of this dump!As well as enduring the dirt, non-functioning a/c etc etc the management had our car towed from the carpark on the 4th day of our stay. We had to take a taxi to the pound which was in an area of the city so bad that the taxi driver would not leave us there but stayed to escort us safely back to the French Quarter. we received neither apology nor remorse from the 'lady' in charge.Our letters of complaint to both the owners and the NOLA Convention & Visitors Bureau were ignored.This shameful disregard for the people who contribute massive amounts of money to the city coffers has put us off returning !
Save your money
This is the worst hotel I have ever stayed in. The room was disgusting. The bathroom made my skin crawl and there was no way I was going to walk barefoot on the carpet. The first shower I took had no water pressure and was cold. Ice cold. I called the staff to look at the water problem. When they finally came I was changing cloths. They knocked and let themselves right on in (despite the fact that I yelled, 'Wait a minute.'). I also slipped and fell at the end of our hall because the linoleum was soaking wet and there was no 'wet floor' sign or mat. I asked the desk to fill out an incident report and they treated me like I was crazy. To top it all off was the parking. Now I expected the parking to be awful in the French Quarter but what I didn't expect was for the staff to yell at me about it. A simple, 'I am sorry ma'am, but you can't park there.' would have been sufficient. They didn't have to come out of the hotel yelling. Bottom line was that this hotel was defiantly the worst hotel I have ever stayed in. The staff was rude and unhelpful and the room was gross. I would never stay at this hotel again, EVER!!
I have stayed in hundreds of hotel rooms in the past few years. This one is by far the worst I have ever stayed in! The accomadations were HORRIBLE, the staff was uncaring, and it was a miserable experience! The rooms were filled with dirt and debris, the windows were flaking and boarded up. Relatively new carpet was put on top of old, and both were not tacked down. The state of the bathrooms were beyond description. Needless to say, we were very unhappy on our vacation to New Orleans.
Worst dump ever!!!
Unfortunately I wasn't able to cancel reservations after reading reviews made here on the Hotel St. Pierre in New Orleans as it was a prepaid booking during the 2003 Sugar Bowl. However, I would have gladly forfeited my $2,500 dollars paid for four rooms for three nights to not have to stay at this property. The sad thing is that is could be a great property as it has a cute exterior and nice location. It is the worst hotel I have ever stayed in!The bathrooms are beyond horrible.
The rooms are not clean, with boarded up windows and paint scrapings hanging from the walls. Electrical wires were hanging from holes in the walls and the furniture was sagging with missing handles. 13 inch tvs had no remote and lighting was absent. The carpet was unspeakable.
Also, I missed two bottles of lotion the first evening after housekeeping had entered (supposedly). If you stay here, don't say you weren't warned. We also looked at 4 different rooms before deciding which (of the worst) we would be most comfortable in and each was was terrible. Couldn't wait to leave!
What a "trip"
First let me say - You get what you pay for and we have a great sense of humor. This was a very last minute trip to New Orleans and we were lucky to get a room in the Quarter. The rooms are small (typical of the Quarter); are in need of repair and the carpets are disgusting (take along some shower shoes). We were only in the room long enough to sleep and take a shower (this is New Orleans). The staff was very generous, helpful and pleasent to deal with and the location is great. I probably wouldn't stay here again, but it suited the purpose this trip.
The Hotel St Pierre excels in the following categories: a) indifferent service personnel :reactions to the "customer" range from mild irritation ( when interrupted in the middle of a personal conversation) to anger when you express some concerns about your room). b) primitive room decor: the "central air/heat was represented by a box way up high that was secured with silver electrical tape (very attractive), the "in-room" hair dryers must have been in the owner's room, the carpeting ( I believe astro turf) had a sticky feel to it, the same kleenex box was "refilled " with a few new tissues each day) c) lowest water pressure (the term shower was a misnomer: I looked upon it as my morning dribble) . If you want high prices, low service, and a Norman Bates type of ambience, don't hesitate call Hotel St Pierre.
Stayed at the St. Pierre in March 2002. The first room that we checked into was absolutely filthy -from hairs in the supposedly clean sheets to having the telephone covered in some unknown sticky substance. We were then moved downstairs to what seemed to be a cleaner room. However, the bathroom fixtures were either barely hanging from the drywall or were nailed back up to a small piece of unfinished 2 x 4. The bathroom was also so small that you had to walk sideways to get to the shower and I only weigh 120 lbs. Our traveling companions' room was no better. There was a big hole above the door which was "repaired" by affixing a three foot wide piece of cardboard box with silver speed tape. I could go on and on about how unbelievable this place was - especially for paying over $150 per night. Suffice it to say that I will NEVER, EVER stay here again nor will I recommend it to anyone.
Very nice, apart from the other guests!
Firstly I agree with what's been said so far.
This place is full of atmosphere, and is very cheap by French Quarter standards (picked up a room for 70 bucks including breakfast and free parking).
Our (very small, old fashioned and basic - but that was fine by us) opened out via double wooden doors straight into the pool area, around which you could sit to enjoy breakfast. The food was your basic coffee, bagel and doughnut but they were of good quality and not the cheap, dried up rubbish we'd come to expect on our travels.
We had problems with a large group of kids who were staying who insisted on shouting and jumping in the pool (some five feet away from our door) at 4am. We called reception twice, and to be fair they threatened these idiots with immediate eviction and this solved the problem. The staff were courteous and helpful at other times too.
Parking was limited, and we were lucky to get a space when we arrived in the early afternoon.
I'd stay here again.
TripAdvisor Reviews St. Pierre New Orleans
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