Hotel Solamar - a Kimpton Hotel
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TravelPod Member ReviewsHotel Solamar - a Kimpton Hotel San Diego
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Solamar - a Kimpton Hotel San Diego
New Building - Service below par
Being locals we decided to celebrate our anniversary for two nights in our town. The building and facilities are up to par of a Marroitt or Hyatt. The rooms are smaller but its in the middile of the gas lamp action. Very fun hopping five square blocks. The basic standards of having clean windows, getting daily maid service and the advertised robes were details I have never had to correct. The $24 daily parking fee would have been ok if I had known and could have had contact with my car without the services of a valet. Even today Hotel Solamar does not mention you will pay to see your car after you've checked in. Make plans to hold them accountable to basic standards and expect parking to average $30 per day. If you are willing to to that you'll have fun. If not stay on the bay at the Hyatt or Marriott.
I stayed at the Hotel Solamar for a week in early May, and actually got to experience their fantastic Grand Opening! The bed was probably the most comfortable bed I have ever slept on, ever! My room and bathroom matched what is shown on the Internet (not one of those cases where the hotel only shows the grand suite on their website, and their other rooms don't even come close). The hotel was immaculate. I had a room overlooking the pool and bar. I was not bothered by noise, but then again I was not in the room trying to sleep at an early hour! There seemed to be a large number of staff around the hotel, and they were all very nice and always greeted me. The hotel is definitely "design-oriented" and can have some of that "attitude", especially by some of the guests. As a design professional, however, I was not bothered by that. I did not eat at the restaurant, and found the drinks at the pool bar to be pricy, but you have to experience the ambience at least once! I also did not park a car, as I walked or used public transportation to get around. I am trying to get a room at the Solamar for my next trip in January.
Trendy but needs work on the basics
The hotel facilities are great - classy bars and restaurants but they can't seem to get down the basics. I ordered room service at 8:00am on a Tuesday morning and had to call several times just to get someone to answer. Then it took about an hour to get oatmeal delivered. The coffee maker in the room was also broken so I had to wait for coffee as well. Not to mention that each time I called for something they said Hello Mr. Brown - which was not my name. This hotel seems to focus too much on the Trendy aspects of things but has trouble taking care of very basic hotel responsibilities.
Trendy Hotel Just Okay, Would Not Return
The decor of this hotel is very contemporary, the details such as the bathroom tile used, bathroom sink, and towels were exquisite. The bathroom has a great showerhead and the towels are not the usual thin hotel standard but a very plush thick white. Aveda bath products are provided which were very nice. The bed is pretty comfortable, the linens very nice. There is a flat screen tv that comes with a dvd player and a mini bar. Also provided are two very sexy plush robes for your use in the room; one in a leopard print and one in zebra stripes. I took a new one home for a $75. It is lushious!
The room was great, BUT I don't appreciate getting stiffed for the extra items such as the EXTREMELY STEEP price of $24 for Valet Parking with no option of self-parking. Thankfully we had gotten a good price on the room of $134 through an email offer due to the new opening. But still, $24 for parking is ridiculous. This is not the Ritz and the Ritz doesn't even have the audacity to charge $24 for parking.
Apparently this is the new HOT SPOT for trendy San Diegans so beware if you have a room overlooking the pool (if you can call it that, it's only 3 feet deep) because the Pool Bar is packed until the wee hours of the morning and even with the windows of your room closed you can still hear the goings-on downstairs.
We came back to our room one late afternoon to find that our key no longer opened our room and we had been locked out. I went to the house phone near the elevator and asked that someone come open our room and bring new keys and they said they would. We waited 10 minutes with no assistance. I then went to the front desk and the gentleman (who happened to be a Front Manager) reprogrammed our keys, but didn't bother to apologize or compensate for the embarassing inconvience. They have a lot to learn on how to treat guests.
The clientele is very young and very arrogant. The location is great. Overall it is just okay. I would not return. I would sooner stay at the Westin down the street. Hope this helps.
My husband and I had the amazing opportunity to spend four days in San Diego and chose this hotel. We had a wonderful experience! From the moment we checked in to this property to four days later when we left, it couldn't have been a better stay.
We live in the San Francisco area and often spend a weekend in the City as well as New York, Chicago, Miami and other East Coast cities. We've stayed in several very nice boutique hotels throughout the country. Hotel Solamar rates with the best. One would hope when a hotel has just opened that everything would be beautiful, new, fresh, etc! We were not disappointed. The staff is excellent, friendly, helpful - we made friends with several front desk managers and others working in the hotel.
Loved the decor, colors, Aveda products, soft towels, luxurious sheets, comfortable bed and comforter.
We had a room that overlooked Petco Park. Unfortunately, the Padres were not in town, but we made up for it by lounging by the hotel's relaxing pool and bar. We didn't eat at the hotel as there are so many restaurants to select from in the downtown area, as well as small boutique shops. The menu at the pool was creative. I observed the food served to others and it looked quite appetizing.
Hopefully, the City of San Diego continues to clean up the downtown area. We were approached by several vagrant types - not what we wanted to see in that area, although it didn't keep us from walking around. We felt comfortable at all times. Croce's was a fun bar with great live bands as well as Johnny Loves.
We would return to the Hotel Solamar in a heartbeat! Four relaxing, fun-filled and sunny days in San Diego.
New Hotel Needs Work
Hotel Solamar is a brand new hotel in downtown San Diego. Being brand new has its pros and cons. Let me explain.
Excellent rooms, very comfortable beds, very clean bathrooms, and a spotless lobby.
Staff and service. Even though the hotel recently opened, the staff should know some simple directions to the La Jolla area & some local attractions. I was transfered three different times, and after a long hold, someone gave me some hurried advice. The staff did not seem apologetic or welcoming at all.
Also, the hotel restaurant, JSix, needs service improvement as well. When we entered the hostess seemed reluctant to give us a table, and when we finally sat down, we told our server we needed a few minutes to look over the menu before ordering our breakfast. Shockingly, the server replied that the "kitchen closes at 10:30, so I don't mean to rush you, but I need to rush you".
I understand that establishments do close, but having already been seated, I did not understand why a kitchen would close when there is still a few people who have not ordered yet. Another person approached our table and asked what the problem was, and again stressed that the kitchen does close. From that experience, I gathered that the servers just did not want to serve us because they were getting ready for their lunch menu. I found that extremely odd; even non-hotel restaurants have their kitchens stay open if there are guests in still in the restaurant.
While I understand that the staff is a bit new, they still need to understand how to approach such situations. I would have been fine if they turned us away at the door, but the fact that they let us in implied that they would stay open for us. Also, the staff could be less short with guests and be more pleasant.
Don't stay anywhere else!!
My Wife and I stayed at the Solamar the weekend of 5/7 for our Birthdays and had an unbelievable experience. Do yourself a favor and stay at the Solamar. The hotel is beautiful. Rich organic earth tones combined with a swanky atmosphere are evident throughout.
We spent both nights enjoying JBar the 4th floor pool bar/lounge. 3 firepits, a huge curved bar, tons of modern comfortable chairs and loungers and several private (free) cabana/lounge spaces make Jbar the place to be. It closes around Midnight unfortunately but we just stepped over the elevator and closed out our night downstairs at Jsix which is the fantastic main bar and restaurant. Don't miss the best Mojito this side of Cuba. They use ginger syrup which really makes the drink.
The rooms have soft comfortable beds & pillows with high thread count linens. They did a great job decorating the rooms and bathrooms, again earthy, rich & modern. The hotel stocks the rooms with Aveda bath products which was a nice touch.
The pool is small but the surrounding spacious Jbar is perfect for lounging and enjoying the day. They provide comfortable padded loungers, and have great service for food and drinks. Try the lamb skewers!!!
The Solamar provides a nightly free wine tasting/happy hour from 5:30-6:30 which is a great way to start your evening!
Every staff member at the Solamar was incredibly nice and accommodating. My Wife and I commented several times throughout our stay. They really seem to enjoy their jobs, making you feel comfortable, making sure you are having a good time and have everything you need.
Valet parking which is the only option seemed a little steep but it was nice to know that my car was secure unlike the W hotel which leaves your car in an open lot across the street! The Solamar has its own secure covered parking.
The location is ideal. It's right by the new ballpark and just off the Gaslamp Quarter so you don't hear any noise yet you can walk everywhere easily and safely.
The Solamar is a truly special hotel that will exceed your expectations.
New Hotel in Town
The Hotel Solamar is the latest location in the Kimpton Group's chain of boutique hotels. All of the distinctive Kimpton touches are there - evening wine reception, premium morning coffee, very comfortable bed, Aveda toiletries, great upscale restaurant on-site. The hotel is on the edge of the Gaslamp entertainment district, so there are plenty of bars, restaurants and a movie theater within walking distance. Due to the newness of the facility, the staff seemed eager but unpolished. Also, the rooms were somewhat smaller than usual--the desk was at the foot of the bed, and it would be very difficult for someone to walk between the desk and the bed if anyone was sitting there. Valet parking was a bit pricey at $24 and there did not appear to be on-site self parking available, but there are cheaper third party lots nearby. Overall, I enjoyed my stay and recommend the Solamar, particularly if you like your hotel with attitude (modern decor, loud music piped throughout the ground floor).
A Great Start ...
We have just returned from a weekend at the new Hotel Solamar. Its a wonderful property with great staff, all of whom treated our yorkie like the little person we think she is. The rooms are well appointed with great beds and amenities. The location is within easy walking distance of load of attractions. The only downside was the service in "J-Six", the restaurant associated with the hotel. The entrance from the hotel is effectively through the service area of the restaurant, which is a little uncomfortable, and the service left quite a bit to be desired. You won't starve though, as there are tons of great restaurants in the surrounding area.
Worth a visit
We stayed at Hotel Salomar for 2 nights about two weeks after it opened. Staff members were enthusiastic and friendly if a bit uninformed. I suppose they haven't had long to get up to speed on the neighborhood but our questions seemed to stump them. The pool and health club had not opened yet. I wish the Kimpton representative had mentioned this when I made the reservation a mere 5 days before arrival. Given more time to work out the kinks, The Salomar will be worth a visit due to the great location and gorgeous rooms.
TripAdvisor Reviews Hotel Solamar - a Kimpton Hotel San Diego
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