Friendly

we love this hotel fantastic and friendly to all

Attractive setting, nice hotel

This is a friendly hotel in a nice setting well above the resort. This means that you have a taxi ride to get back (about £5) each time you go back to the hotel. Unless you want a steep walk. There is a free hotel bus, but times do not always suit. as some other reviewers state, it is favoured by Germans, but as Germans are usually more discriminating than the British, that should not surprise anyone. What is odd is that the different nationalities should band themselves as regards evening meal times. The excellent food is available from 6 - 10pm. Germans go in at 6, British at about 7, French and Spanish much later. There is no compulsion to do this, but people do it anyway. Fascinating.

I would very much recommend this very good value hotel, but if you book over the internet, make sure you have your documentation in order for the check-in. That bit is very bureaucratic, and took me back to Franco days. Thereafter, everything is very informal. Looking at some of the other reviews, I wonder what people expect for the money. It costs me £250 return by train from London to Manchester. An indifferent hotel in this country costs around £100 a night for Dinner bed and breakfast. This hotel is much less than half that, even at peak times.

Beautiful Gardens..

Myself and my 2 young children have just returned from a week at this hotel (8th July '05).

On arrival a member of staff greeted us and immmediatly took charge of the luggage,reception were friendly but almost no one spoke any English which proved difficult.

The room was very spacious,as was the balcony. It was clean and well tended by the maid for the week.

The gardens are beautiful and they are the only entertainment going in this Hotel! Be warned they have a day off on Sunday and Monday and have little to no information to help non-rep travelers.

The Hotel is a bit out of the way but the coutesy bus is good and we found civilization after 3 days! There is an a superb evening show a few minutes walk from the hotel (caberet,comedy,acrobats etc.) cost us 65 odd Euros with bottle of wine inc.

The food,(we went H/B) was quite nice but little to nothing for young children as boiled bunny was on the menu!! The staff here were Not friendly or helpful and if you wanted more cutlery after your starter ie. for your main course you had to go find it!!

View from the dining area is the best bit!

All in i would say fine for Adults who want a quiet base.

It is a 3***+ in my opinion not a 4 ****.

Fantastic

Having read some of the reviews on this Hotel we wondered what we were going to. You must all be the biggest moaning minnies in the world!!! The Hotel is wonderful. Well kept in beautiful gardens, first class food, friendly and helpful staff, what more could you ask for? We will definalty use it again!!

Perfection

An absolutely fantastic hotel. Set in peaceful, well tended, quiet tropical gardens you will think that you are staying in paradise!

This is the third time I have stayed at this hotel and the best thing about it is that it doesn't change - it doesn't need to. The staff are friendly and polite (in fact some of them even remembered me from my previous stays in the hotel).

The food is outstanding - even the most fussy eater will surely be able to find something to their taste in the wide variety of food available.

Well worth a visit - I'll definately be going back.

This hotel has problems.

Just returned from Sol Parque San Antonio in Puerto de la Cruz , a hotel not to be recommended if you cannot manage steps, 22 steps to the reception from the road and no ramp for your cases . 27 steps to the restaurant and you have to go outside to get there in the rain,yes it rains in Tenerife .We went with Thos.Cook they seem to put their customers in inferior rooms, we changed 3 times to get a suitable room, we were not alone as 16 other guests with Thos. Cook also demanded a room change at the reps. meeting on Sat. 19th Feb. We didn't manage to change to a decent room until Tues. after 4 days waiting.Our 2nd room was below ground level by the road you needed the lights on during the day, not a place where you want to spend 2 weeks of your holiday, but it was a much bigger room than the first. The reception staff were brusque and offhand , also rooms not cleaned very well, fluff still under the bed after 10 days. Good points-- beautiful grounds, good pool,good choice of food.Oh yes, you have to wait at the restaurant door in the cold and draught to be shown to a table when available.. HAPPY HOLIDAY. B.SOLLOWAY. England.

2*quality in 4*property

I spent 3 weeks in the Sol Parque Hotel in October 2004 and was very disappointed indeed. This hotel should not be categorised as a four star property. It is pushing it to even qualify it as a 3*. It operates to a reasonable 2* standard.

The rooms are dull and basic. They are often uncomfortably small. In parts of the hotel, stairs and corridors are very tatty with holes and stains in the carpet. The food is adequate but quite limited. The buffet dining room is very clean but with no air conditioning can be unpleasently hot. The staff there are a very mixed bunch in terms of attitude and manners.

The pool area is very poorly maintained with hardly an unbroken bed, table or chair. The pool bar is quite nice. The hotel bar is a bit of a barn and poorly laid out but staff are friendly. There are two very good points which do merit mention, these are the reception staff with their thoughtfulness and kindness and the hotel's gardens.

I loved the weather and the area, but would never stay in this hotel again. The area is a little far from the town of Puerto de la Cruz, which is a truly magnificent resort. But if a hotel was good and since taxis are cheap that wouldn't really be a problem.

No thanks !!

We arrived at 9.30 pm at the hotel to be sent to the first room, when we arrived there the beds were unmade so back we went to reception, with suitcases, to be given the key to another room, on the main road, although not that busy during the day had its busy time in the morning.

To say the the furniture is tired looking is an understatement, the bedrooms were spacious, if only they would change the bedspreads and curtains, the occaisional chairs were very tired looking the dressingtable stool looked like my cats had been there before us and scratched the woodwork to bits very 1970's in style.

The furniture in the bar area, not good, unclean and tatty.

Evening entertainment, orgainsed by a lovely friendly lady, was bingo and a music quiz, followed by a magician on the Friday night, who coped quite well having to do it in three differant languages.

Food very disapointing,especially the evening meals, although we paid for half board we went out to eat except for the first night, that was enough.

The pool area and gardens were a definate plus thank goodness otherwise we would of come home on the next available flight, we asked if we could be upgraded to a five star, but that would cost us an extra £500, no thanks Thomas Cook we will stay put, as the Rep told us there were people leaving their hotels to come to this one so what were we complaining about !! Goodness knows what those hotels were like then !!!

If you like your home comforts this is not the hotel for you, if you don't mind tastless food, served like you are at the works canteen, you will have a fab time, definate plus if you can speak German, as there were alot staying here.

For a four star hotel to say we disapointed would be putting in lightly

Dont forget your german phrasebook

we have recently returned from a weeks relaxing break at the sol parque san antonio. How relaxed? well not speaking german, meant we could only converse with ourselves, not being a fan of central european lift musak, meant the hotel offered nothing else by way of entertainment apart from multi-linguistic bingo and a magician stuck in a timewarp, then i guess you could say relaxing would be the optimum word.

If middle aged european arrogance, and sprouts for breakfast are for you then look no further. However, if you require any sort of stimulation on your holiday then look elsewhere.

On the upside good location, big clean rooms, and great coffee.

2 out of 5

Quiet, warm, paradise

Parque san antonio is the place to go. if your looking for a quiet holiday, with fun activities during the day, friendly staff and perfect placing in puerto de la cruz, the main town is only 2km away. During the day guests can join in play, doing darts, table tennis, rifle shooting,(ball bearing) bb gun shooting and archery. a club for the kids with the right people for the job, kids can paint, drawer, make pottery, make many fun things. i have been the this paticular hotel 10 times in my life. Im 17 i even took my first steps there. Take my word for it. if you want to go to tenrife, got to this hotel.