Sofitel Agadir Royal Bay Resort
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Historical Traveler Reviews Sofitel Agadir Royal Bay Resort
Staff was friendly only when tipped. No knowledge of french, english or german when problems came up: just arabic spoken. definitely not the right hotel for people in wheelchair: paraplegic rooms are dark, noisy (overlooking the bar and restaurant terrace with music all night!), bathroom without shower, just tub without handles.
Class and sophistication
Having just returned from Agadir I cannot understand the negative comments about this hotel. I travelled with my wife and 14 month daughter and had a very relaxing break. The hotel was authentically Mororocan and had a definite 5* feel. The bedrooms are the main negative point, lacking balconies and views as well as being poorly sound-proofed. I always use earplugs in hotels and particularly recommend these for use at the Sofitel.
The pool was a little chilly but on the hot days was still well used. No reviews have mentioned the amazing canopied sun-beds and hammocks which were a great base for the family.
Food was tasty at dinner and there was a choice of restaurants with a new Indian place. Lunch was limited at poolside and service could have been better but this was not to the detriment of the holiday.
Staff were very warm and friendly especially to the baby and they were always ready to provide milk without charge or question.
The nightclub at the hotel looked amazing and would not have been out of place in any major city and whilst we did not make use of it we believe it provided a good nights entertainment for those without children!
The hotel was mainly frequented by well-to-do locals and French...perfect for those wishing to escape a Brits-abroad holiday.
Agadir itself was a bit of a dump although those who made a bit more effort to see what else Morocco had to offer were well rewarded for their endeavours.
In summary a well above average hotel for a good value winter break.
Good hotel overall
I'm afraid I have to disagree with the previous bad reviews. Overall the hotel was probably more of a 4 star rather than a five star as stated. We received a very friendly greeting with hot towels and mint tea on arrival and the hotel staff remained friendly to us throughout our 7 day stay. The hotel was very clean and any queries we had - use of an iron etc were dealt with very quickly. Breakfast was also of a good standard, the fresh orange juice and pancakes were good!
Brush up on your French as most staff speaks English but obviously their second language is French so sometimes communication needed a little bit of both! Most of the hotel guests were French.
We stayed on a B&B basis so as to explore the other restaurant on Agadir. The food in the hotel restaurant is very good (we ate there twice for dinner and once for an excellent lunch) but a little expensive. The pool bar/grill food was not so good. The menu is very limited - fine if you like the same salad or pizza everyday but to be honest the pizzas were not very nice but you pay for the convenience of not leaving the hotel. Another service that could be improved is a drinks service to the sun beds around the pool. Other 4/5* hotels I've stayed at have this as standard but the pool-side staff were quite unhelpful.
Agadir restaurants were very good - go to La Scala, and to Restaurant Jardin L'eau - great couscous.
Overall a good hotel but it is the furthest away from the centre so if you prefer to be nearer to things perhaps a hotel a little closer such as the Agadir Beach would be better. We quite like the walk back, especially after a good meal!
Great but room for improvement
Ambience wonderful, swimming lagoon incredible, and 1 heated pool. Food fantastic, although I agree the saem tajines .
Sevice in dining room slow, and even slower bringing bill . It was sadly one of the nosiest hotels I have ever stayed in, because the building is cement with tiled floor.All night long chairs scaping above and nextdoor, wardrobe doors shuitting etc. the cleaning of the rooms was also poor standard .
The admin staff very unhelpful and i or 2 downright rude . The pool staff and snack bar staff were very friendly . it is juts a pity such a lovely setting was spolit by ataff attitude , if the cleaning standards improve and the service speed then i would say it was 5 star, but best overall would be 4 star
I spent a week in the Sofitel Agadir in october 2005; I've never seen a worse 5 or 4 or even 3 stars hotel: The reception was icy, with only a poor tea served. The room looked over a building site, and though others were vacant, it was impossible to have it changed.The rooms,dark, are badly designed: transparent window between bathroom and bedroom, and only openworked wood panel between WC and bathroom. No balcony too. The care of the room was under minimum, with hairs forgotten in bathroom and no cleaning under the bed. The food was desastrous: three raw vegetables as appetizers, only one meat, the same tajine the week long, the bottle of mineral water 3€ . The dining room was noisy and closed, as if you were staying in arctic. One of the tennis playground was closed, the other damaged, and the responsible blamed you if you used it too often, since it was shared with other hotels. However, the boss owns a Porsche Cayenne and everyday, a man spent 1hour and half to wash it(tyres included!!). No comment.
Amazing holiday, amazing place, amazing hotel!
We went Agadir on the 16th December for one week; I have to say I can't wait to go back! We went with first choice and Sarah the rep there was very helpful! Thanks Sarah!
Sofitel hotel... I would say the best hotel in Agadir, however, this hotel is the furthest from town centre, which doesn't really matter as it cost bout 10 dirhams = 60p to get to town during the day! Most of the hotels stretch across the beachfront all the way to town!
The hotel is clean, staff are so helpful but the waiter can be a bit annoying as we were a group of females, every one of them had their turn in trying to ask us out for a drink or dinner but they never understood that we weren't interested!
The pool area is amazing but only part section is heated which doesn't really matter, in Dec as the hotel was quiet! The facilities are great, Internet room, gym night entertainment, etc
Also expect to tip; you make more friends that way!
We had B&B basis at the hotel the breakfast was lovely fresh pancakes, eggs made to order and a wide selection of hot and cold food!
The private beach is breath taking you can see the whole beachfront to town from there including the kashbar on the mountain!
All beware... do not let any Moroccans recommend any shops or restaurants as they all get commission after the charge triple the amount go it alone, life is lot better and hassle free that way!!!
When shopping, best way is to decide in your head how much you would be happy paying for an item... and stick to that... otherwise you will go away thinking you have been ripped off! On our last day I saw a leather wallet that I wanted to get for a friend, having decided I would only pay 100 dirham I finally got the price for 900 down to 100... because that's what I was happy paying no more no less!
The food at the restaurant is quite expensive, look to pay English prices and above, its cheap going in to town by taxi and having food as most places are dirt cheap our cheapest meal was 40 Pence each... a bargain!
Food at hotel: very good but expensive
Beach and pool: clean and breathtaking
Staff: very friendly (over at times!)
Would I go back: I already have my bags packed :P
Things to do:
Water sports i.e. jet skiing
Go to the kashbar amazing views of the whole town
Go to the souk - markets
Defo a 9/10
Nice hotel, poor service
I stayed at the Sofitel, Agadir for 1 week at the end of October with my husband and 12 month old baby. I had booked direct with the hotel and got a great deal on a Junior suite, Kingsize bed with sofa and ocean view. We also booked transfers with the hotel from the airport (400DH- we later learned that you should not pay over 150DH. We arrived at the hotel and were greeted with mint tea, hot towels etc, so far so good. We were taken to our room which was basically 2 interconnecting twin rooms with a pool view, no sofa. To begin with reception tried to convince us that this was a suite and it took some time before we were given again 2 interconnecting rooms, however this time with a Kingsize bed in one and sofa in the other- the ocean view never materialised. The hotel was a welcome haven from Agadir itself which we found to be a bit of a dump. The service overall was terrible, eg: meals never turning up when ordered via room service, waiting 45 minutes for coffee in our rooms, taking ages to get served and receive food at lunchtime which is not ideal when with a baby, chasing up laundry after 3 days, at 6pm still had not had the room made made up despite 5 call to house keeping and 2 to reception! etc etc. Other aspects of the hotel that were a disappointment were that the towels were brittle and scratchy and there were no pay per view films. I would not reccomend this hotel purely because the dreadful service did not make it easy to relax into the holiday at all. Agadir itself is also not somewhere I would recommend it was very dirty and run down, not in a way that is endearing like parts of Malaysia and Thailand, rather more like somewhere you want to leave.
Superb, Clean and away from hustlers!
My Fiancé and I had spent the first 5 nights in Marrakech - which was not the best experience as we wanted culture, not hassle at every turn. We arrived at The Sofitel - and after driving past several typical 5* hotels arrived! What a fantastic welcome and an amazing entrance (complementary mint tea on tap 24/7). We were slightly surprised that a girl half my size was lugging out suitcases to our room. The room - very clean and had local style, a huge bed and was newly decorated. The only slight change from the norm was an empty minibar - but this makes sense as you are free to fill up from the local hypermarket (20DH in a cab).
If you like entertainers you'll love it here - always someone or a group by the pool bar or restaurants. The Sofitel definitely has the best part of the beach and yes, the disco/night club is set up on Wed/Thursdays.
Overall, we were impressed but others we know rate the Rui hotels further up the beach as a higher quality and much better food. The main highlight was the lack of hassle staying here - which cannot be said of town centre hotels.
Great all round hotel
Just arrived back from this hotel and it was above average for a hotel in a package holiday 'hotspot'. The pool and beach area and the service was excellent, friendly and attentive for everything (certainly different to the service recieved in a much more upscale hotel we had just left in Marrakech).
The room was on the small side, with no balcony, with a tiny view of the sea but it was adequate, and very clean, for the length of our stay. I didn't like the hotel animals being imprisoned in a tiny compound all day in the very hot sun but the other guests didn't appear to mind this.
There was a great deal of good quality entertainment at night and the food in the Asian restaurant was good but far too salty. I would stay at this hotel again as it proved to be very good value for money.
Best position on the beach of Agadir
Formerly known as the Millenium Agadir Hotel, the SOFITEL AGADIR has the most privileged position on the shore of Agadir, being literally the «last resort» south of the central beach. Beyond it, half a mile of sand dunes and the huge park of the Royal Palace (not an hotel: one of the residences of the King of Morocco, Mohammed 6th!)
During our stay (August 12th - 19th 2004) the changeover was just about being completed, with the new plaques (indicating the rooms, restaurants, etc.) arrived on our last day there.
Room was lovely, with (just) a bit of ocean view and a moroccan/moorish décor, a beautiful bed and a wonderful bathroom, with a huge engraved glass allowing natural light in, directly from the room windows.
The minibar was not in order yet, due to the said changeover, nor was the pay-tv (think they're both going to be fixed soon): but there was a satellite tv and a 24'' screen.
Good breakfast, but avoid their «signature» restaurant La Nasse, with asian/moroccan specialties: expensive and not worth the money (and an awful service).
About the service in general, it was not excellent, probably due to a momentary lack of training; but the staff is very friendly and, even if you had to ask (in rooms, as well as elsewhere) a couple of times before getting helped, it was overall ok.
The HUGE and beautiful swimming pool is - notwithstanding most of the people seemed to prefer it - of no use to us, given the wonderful private beach (guarded, though moroccan beach vendors are not aggressive at all), perfectly sited and perfectly kept by the staff, with direct access to a particularly remarkable and quiet stripe of the Agadir beach, ten metres to the water and far from the center of it all, where you can choose between a ride on a dromedary, on a horse or on a jet-sky.
Right there, at night-time, between the sofas positioned in circle, the seashore was transformed into a disco, allowing other guests of the hotel to sleep without loud music in the ears.
The neighbouring hotel Le Meridien Palais Des Roses - we have seen very well - was not so lucky with the private beach, positioned on a thin, uncomfortable slope of sand.
Not to miss: more than a sip of the exquisite green mint tea, offered right away throughout the day.
If it wasn't for the service, this resort would have deserved five out of five: only four though, so far.
TripAdvisor Reviews Sofitel Agadir Royal Bay Resort
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