Sheraton Krakow Hotel

Address: Powisle 7, Krakow, Southern Poland, 31-101, Poland | 5 star hotel
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This 5 star hotel, located in the Nowy ?wiat area of Krakow, is near Wawel Royal Castle (Zamek Krolewski), Jewish District (Kazimierz), Wawel Cathedral (Katedra Wawelska), and Ulica Florianska.
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    TravelPod Member ReviewsSheraton Krakow Hotel

    Reviewed by vivmorley

    Another fine hotel

    Reviewed Sep 19, 2015
    by (6 reviews) , Australia Flag of Australia

    Our first night here, will stay 2 nights, and d
    So far so good.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Sheraton Krakow Hotel

    Superb. Absolutely wonderful, perfect hotel


    We had such a wonderful time at the Sheraton Krakow, I am still smiling. The hotel is immaculate & still looks brand new. It is very modern, stylish, and the rooms are gorgeous,with great bathrooms. We had a Sweet Sleeper bed and it was SO comfortable. To their credit they offer environmentally friendly linen options which I like.

    They have free high speed internet access which works like a dream.

    The staff were SUPER friendly, the food in the restaurant was delicious, the included breakfast buffet was great.

    The hotel is right across the road from the Wawel castle, and a short 10min walk into the centre of town. The only possible downside was that the pool is too short to swim laps effectively (maybe 10-15m), but it does have a really cool fountain / massage device on the side. Great modern gym.

    OVERALL: A perfect place to stay in Krakow

    Lobely staff, immaculate hotel, great communication connections


    Lovely hotel next to the river. There is deffused lighting, nice decor and really friendly staff who dont linger about waiting for tips.

    In this most friendly fabulous city, there is a fabulous hotel, fabulous!

    Very comfortable, great location


    We stayed here for 2 nights in March when the weather was very cold and this hotel was a real treat - fantastically comfortable beds and a great little kettle for hot drinks. Breakfast was super and the staff were very helpful.

    I did experience some noise from the atrium one night, but my husband slept through it with no problem. Probably the best thing about the hotel though is the location - right by the river and castle and within 15 minutes walk you are in the main square where there are many bars, cafes and restaurants, so no need to pay hotel prices for meals. I would definitely return here.

    If I'd wanted to stay in a youth hostel....


    Was in Krakow for business and loved the place so much that I decided to stay for the weekend. Booked the Sheraton. Bad mistake. There was a large private party in the hotel's echoing atrium.

    After a difficult few days I was really hoping for some peace and quiet - and was willing to pay for it - so you can imagine how I felt to be kept awake by carousing bankers.

    The hotel didn't handle this at all well. They told me they would close the firedoors. But the noise was still very loud. A fruit basket was later sent to my room. Terrific - you're dying for some restorative sleep and somone offers you a tangerine and an over-ripe fig.

    Frankly, this is not what one would expect from a real five star establishment.

    A real five star establishment would not allow the problem to occur, for one thing.

    If I'd wanted to be kept up all night, I'd have stayed in a youth hostel and pocketed the difference....

    My advice: stay somewhere less amateurish.

    Western standards in Eastern Europe


    Stayed here in early December 2004. Excellent new hotel with the rooms built round a large triangular atrium. Beds fabulous. Free internet connection in rooms. Buffet breakfast way above what you normally expect to find in Eastern Europe and good transport can be arranged by the hotel from the airport. Room rates surprisingly cheap out of season, but don't bother paying extra for the river view, as it is not worth it. Safe underground car parking if you need. Excellent wide and quite private 8 minutes walking distance from the old town square. If you travel to Krakow, do not consider any other hotels than this

    Nice but lacks character


    I stayed three nights in the Sheraton Krakow. While I couldn't fault the service and standard of rooms, it had no character. As Krakow is so full of history, and has some beautifully restored old buildings, it seems a shame to stay in a hotel so modern with its "stiff upper lip" staff. The beds were great though! If staying, be sure to get a superior room overlooking the river, as some of the rooms have windows to the inner atrium of the hotel or overlooking car parks.

    Great Hotel!


    Stayed at this hotel for two nights, October 19-21, 2004 and can't say enough great things about it. Staff is top notch from the front desk-great customer service, restaurant, housekeeping, etc. Great rooms, beautiful views, excellent food in restaurant. You can't find a better place and location to stay in Krakow. I highly recommend it.

    Great hotel!


    Fabulous, everything was perfect! This hotel is brand new, with great linens, beds, towels and an unbelievable breakfast buffet. The staff was knowledage, friendly and more than willing to help. Location is fantastic, you can walk easily to the sights in town.

    Great bed, comfy hotel


    Stayed 2 nights in August in Krakow. I loved this hotel. Many hotels in Eastern Europe seem worn. This is a completely new building. The breakfast buffet was fab! Hugh choice of top quality foods.

    Parking is available in the lower level enclosed lot. Easy walk to all the important sites. I would highly recomend this great hotel.



    I was looking forward to this newest, supposedly 5 Star hotel in Krakow, and while the public areas are certainly spacious and upscale, I found my room to be very non-descript. Yes it did have the new Sheraton Sweet Sleeper bed, but the rest of the furnishings and the bath were dull and lacking in style. I was upgraded to a river view (of the Vistula River and Wawel Castle), but many rooms do face into the inner atrium or side streets, so be careful. There were 2 restaurants - one in the open atrium that was (for Krakow) pretty expensive with Continental cusine and the other was more of a sports bar/casual restaurant with lots of tv's, finger foods, burgers etc. They were in the process of completing an outdoor dining patio area which should be done early next month. The hotel has a small but good health club with an indoor pool. There is also an ATM/cash machine on the lower level.

    I like Starwood hotels, so I'll most likely return, but given my positive impressions of their hotels in Warsaw, I was expecting much better here.

    TripAdvisor Reviews Sheraton Krakow Hotel

    4.50 of 5 stars Outstanding

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