Santa Maria Novella Hotel

Address: Piazza Santa Maria Novella 1, Florence, Tuscany, 50123, Italy | 4 star hotel
Telephone: 39 55 271841 | Hotel website
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This 4 star hotel, located in the Historic District/City Center area of Florence, is near Church of Santa Maria Novella, Pharmacy of Santa Maria Novella, and Palazzo Strozzi.
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          TravelPod Member ReviewsSanta Maria Novella Hotel Florence

          Reviewed by max.campbell

          Hotel SMN

          Reviewed Aug 26, 2015
          by (15 reviews) , Australia Flag of Australia

          Central hotel very close to Firenze smn rail terminal. Hotel fronts Santa Maria Novella square and close to eateries and shopping. Hotel room (532) okay on highest level with 2 storey loft type arrangement - long stairs from bathroom to bedroom but well presented with views of Duomo. Lift arrangement unsatisfactory as we needed to catch one lift to 2nd floor and walk 30 metres to a 2nd lift to take us to level 5 - sometimes takes 10 minutes for lift wait and walking this route

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Santa Maria Novella Hotel Florence

          Hidden Gem in Florence


          We stayed here for two nights in September, 2005. There are several other newly renovated, lovely hotels on this piazza, such as the JK Place and the Minerva. The location used to be pretty dicey, but it's been cleaned up and is now more a meeting place for people from foreign countries rather than for drug deals. I felt perfectly safe there. And it's very convenient to everything. Florence is small and you can walk to almost anywhere.

          The hotel is a little 4-star gem. Beautifully decorated breakfast room, parlors, library, etc. on the first floor. Reception very helpful, with excellent English. Rooms are small, but that's true in Florence even at the 5-star Savoy and Lungarno. Decor is truly lovely and fresh, and the amenities are 5-star quality. There is even turn-down service with the little linen foot towel placed next to your bed. We had only two quibbles. One was the fault of the city, not the the hotel - the superior room view over the piazza was impeded by a row of dumpsters! The other is that, although the rooms have high speed internet connection, most leisure travelers don't take their laptops on vacation, and they offered no computer for guests to access the internet.

          Reception recommended a terrific restaurant, right near the Baptistry, called Buca San Giovanni. Casual, fun, excellent food and well priced. At 9:15 p.m. every night, there are delightful concerts (Italian opera, Neapolitan songs and piano favorites) at St. Mark's English Church, Via Maggio 16/18 on the other side of the Arno. Dessert, coffee, tea and wine are served. Tickets at the door or phone ---.

          Should be a five star hotel!


          This place is amazing.The staff is very friendly, the rooms are beautiful (they upgraded us for our honeymoon) ,and the breakfast is great. The only thing that we weren't big on was the piazza they need to clean up the area, but this is no fault of the hotels. Thank you Deborah and everyone at Hotel Santa Maria Novella!

          Our Favorite Hotel!


          We just returned from an 18-day trip to Holland and Italy. We stayed at 9 different hotels and this was, by far, our absolute favorite! Our room was absolutely gorgeous (a junior suite) and immaculate. It's much nicer than the photos show and very roomy! The bathroom was large and done in marble. Our room faced Piazza Santa Maria Novella. While there was construction work going on around the hotel, we were never disturbed by it.

          The staff at the hotel were completely wonderful. They were helpful with arranging museum reservations, dining suggestions etc. One evening I left my eyeglasses in the cab while returning from dinner. The young lady staffing the front desk that evening actually tracked down the cab and had my glasses dropped off.

          Hats off to Hotel Santa Maria Novella!

          Superb hotel!


          What a divine little gem this hotel is! We were a little worried before we arrived as we had only the hotel's web site and other advice from trip advisors to go on but once we arrived- WOW! The staff are really friendly and helpful, the breakfast is sumptuous, rooms are clean, well appointed and with marble showers big enough to have a party in. The decor of the hotel is stunning. It is like staying in a really lovely palazzo rather than a hotel. There are two gorgeous sitting rooms, all green velevet sofa's and decadent aubergine walls with art and antiques everywhere. Not to mention, with temperatures outside of -2 degrees c when we stayed in February, very welcome roaring fires that made the lounges into a cosy haven. The dining room is like sitting in a little jewel box, all glittering mirrors and vaulted ceiling, with beautiful oil paintings all round. Breakfast consists of lovely rolls, a wide selection of cheeses, fresh fruit platters, cakes and croissants as well as bacon, scrambled eggs and crackers. Fresh juice, water and coffee, hot chocolate or tea are also available. It set us up for the day.

          Our three best tips for while in Florence are :-

          1) good quality and cheep lunch at Cafe Giacosa (attached to Roberto Cavalli on the corner of Via Tournabuoni and via spada). Go in here for a quick stand up lunch if you can't get one of the little tables and eat cheaply with the beautiful people. There is a good daily choice of pasta like fussili with lemon sauce, pasta with rocket and cherry tomatoes. There is also a good choice of extremely nice sandwiches like chicken, mayonaise, celery and saltana. We ate here three times and each time didn't pay more than 10 euros for two of us.

          2) If you are looking for leather clothing/coats, go nowhere else but 'Gabi' on Via Riccasoli. It is halfway between piazza del duomo and galleria accademia de belle arte. We were looking at the beautiful, butter soft leather coats and I saw a full length one I liked. as I am busty but petite, one size wouldn't do up over my bust, the other swamped me. I was so disappointed but they offerred to make me one to measure for the same price and within 48 hours!!! It was lovely. The standard of servive was so high. The staff couldn't have been more accommodating or more kind and professional. Similar coats across the city were about 1200 euros. I payed 380 to have it tailor made and so quickly. Give them your business!!

          3) If you love a designer label, get the CAF tour from the bus station to Prada and the Mall (Gucci, YSL, Bottega Veneta, Amani etc). It costs 20 euros and you can have a good prowl through all last seasons stuff at a fraction of the cost e.g. Prada shoes, 80 euros. The selection will depend on if you are lucky with sizes etc but its worth a look.

          Florence is lovely. You can't do better for a base here than the Hotel Santa Maria Novella. We booked our flight through Meridiana airlines as they fly into Florence itself and then after a 20 euro taxi ride you are at your hotel. This is much better than going to pisa. Go to then use the link there to look at hotels. we booked our hotel through this and payed about 500 euros total for four nights in a double room with breakfast. When you think the hotel's normal price is 450 euros per night, that is a great bargain!!

          Well worth it


          Booked this hotel last minute on wotif, got it for Euro 125. It was a bargain for this place. We stayed for only one night on 5th December. Would have loved to stay longer if we had known how nice it was beforehand. It's a 4 star price for a 5 star accomodation for sure, You'd be hard pressed to find something else in this city for the price. The staff are very nice and curteous, nothing is beyond them, even letting us use the Hotel internet in their office, instead of sending us all over town to find an internet cafe, only to use it for 5 minutes. One of the staff named Roberto was very informative, personally attended to our enquiries for over 30 minutes, in the evening during our welcome drink session. The breakfast was comprehensive and satisfying, as expected for an establishment of this calibre, well worth the time. Location is great, just across the square from the Church of the same name, Santa Maria Novella, about 5 minutes walk from the main train station. But beware the hotel name is not very prominently displayed. It's walking distance to the Duomo and the shopping area.

          Very nice stay- but one thing is missing


          I just returned from this hotel--this is a 4 star hotel but could easily be a 5 star hotel, rooms are of a nice size, bathrooms are all in marble, and there are the hotel has some great details to it...rooms are very quiet. Breakfast is very ample also have eggs and bacon. My only complain is that the stuff is not outgoing enough--they are polite but are lacking a spark in them--if the management could make them a little more enthuastic than this would be one of the best hotels in Florence!

          Beautiful Little Gem!


          This hotel is a beautiful little gem conveniently located within walking distance of the SMN train station. The lobby and various sitting rooms were well appointed and downright gorgeous! Our room was upgraded to a deluxe room which was of average size, but the furnishings were anything but average! The bathroom was brand new with floor to ceiling white marble and decorative inlays. The room was right out of Architectural Digest, with beautiful, expensive fabrics including a canopy over the headboard. We couldn't have been happier. The view was perfect and the windows were soundproof when closed. Everything about the hotel was perfect, and the value overall was excellent. My only regret was that we could only spend one night there due to our itinerary. If you like smaller, boutique type hotels, this is it!!

          Beautiful hotel


          My husband and I stayed at the hotel in early August and thought it was wonderful. The rooms were beautifully decorated and the staff very friendly and helpful. The location was also excellent- only a 5 minute walk from the Duomo, train station and 15 minutes to the Ponte Vecchio. The only reason this doesn't get an excellent rating is because of the renovations taking place on either side of the hotel which some people might find unsightly. We didn't hear the building work once inside the hotel though!

          TripAdvisor Reviews Santa Maria Novella Hotel Florence

          4.50 of 5 stars Outstanding

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          Traveler Photos Santa Maria Novella Hotel Florence

          Santa Maria Novella Hotel
          Florence, Italy