Santa Lucia Hotel

Address: Calle de Duc Estremera 6, Palma Nova, Majorca, Balearic Islands, 07180, Spain and Canary Islands | 4 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 4 star hotel, located on Calle de Duc Estremera 6, Palma Nova, is near The House of Katmandu, Western Park, Marineland Majorca, and Portals Nous.
Map this hotel



    Historical Traveler Reviews Santa Lucia Hotel Palma Nova

    Excellent, will definately come back


    Excellent hotel and resort. This is a Thomson only hotel, I booked it on [-] . We booked 8 days before we went, 2 until the 9th of March 2007, every room faces the sea, our room was almost the furthest away from the sea yet it was still superb view. We are considering going again in September with friends and wouldn't hesitate to recomend it to anyone. The rooms were superb and carpeted, as were the corridoors, very rare for Spanish hotels, which meant it was very quiet. Our TV was free, received CNN News, Sky News, BBC News, BBC2 Eurosport to name a few, the room service was excellent. The staff were friendly and entertainment first class together with the reps. The food was good, buffet, with a wide variety on offer.

    Negative things:

    Sun terrace/swimming pool didn't open till 8 am, the sauna shut from 11 am until 3 pm and shut down at 5 pm.

    Outdoor pool looks fantastic but was very cold, best I could manage was two minutes.

    The fridge in the room is on but you have to hire a key to open it.


    Monroe's bar is fantastic for the young and old with a karaoke from patsy cline to oasis songs. Monroes is located coming out of hotel, turn right and its a hundred yards on left. The owner, Bibi, wouldn't except payment for the drinks on four occasions, a lovely generous man, always smiling, who made every one feel welcome.

    Just outside the hotel is two bars with multi screen TVs for all the sport and two Euro's a pint for San Miguel, they serve Guiness, John Smiths, Caffreys, Tetleys, etc. all on draft.

    Conclusion, superb

    Fabulous Hotel


    We went to the Santa Lucia Hotel, Palma Nova, for February half term week, we were not disappointed, it was a fabulous week, the hotel first class and we were very lucky with the weather it was sunny all week except for one overcast day, but still warm enoough to be out and about with just a cardigan on.

    The hotel staff were very friendly and always had a smile for you. The hotel was exceptionally clean, including the public areas, toilets and restaurant.

    The twin room was plenty big enough for us even with the extra bed in for our 7 year old daughter. The rooms were cleaned to a very high standard every day and the towels were changed daily.

    The food, at both breakfast and dinner, was buffet style with plenty of choice and very well presented and hot (despite the negative reviews I had read about the food before we went).

    They even had hot puddings which did include a bread and butter pudding with custard which my husband said was excellent.

    The hotel whilst we were there was mainly occupied by older couples, which was not a problem for us and there were a couple of other families there with young children too. The hotel and resort is ideal for anybody with disabilities, the hotel even has disabled motorised scooters for hire.

    The outdoor swimming pool was too cold to swim in except for the brave few!!! The indoor pool was heated and once again the pool and surrounding area was kept very clean. Sauna and Turkish Bath too.

    The entertainment in the evening was mostly very good, dancing first then bingo and a live show each night.

    The resort was very quiet in the evenings with not much open, but we were expecting this anyway. There were two bars open across the road from the hotel which were ideal for an after dinner drink before the hotel entertainment started and were also very welcoming.

    Overall a fabulous holiday and would recommend this hotel to everyone, although I should imagine the resort would be very busy in the Summer months.

    Fourth visit-hope it wont be the last


    have only stayed even here in the off season so ive got no idea what it would be like in the season, but its always been busy when ive been there, the staff are always friendly and cheerful no matter how busy they are. the whole hotel is spotless, at all times. food was good, although there were a few too many fish based dishes for my liking, there were always alternatives. the entertainment was excellent, both in the main bar and the cocktail lounge. the location is superb situated on the flat, seperating two beaches. a lot of people we spoke to were, like ourselves, return guests, which should really tell you all you need to know!! a word of caution though, opposite the hotel is a small money exchange, they wanted to charge me over 200 euros commision to change £700, there are plenty of commision free agencies not much further away, use them

    Un hotel encantador


    En general, el Santa Lucia es un hotel muy bueno. La ubicación es excepcional, la limpieza es de suma importancia, el personal fue cortés y servicial, las habitaciones eran cómodas con buenas instalaciones, y el entretenimiento variaba cada noche. Sí, hay bingo todas las noches, pero es solo un juego, el cual tarda aproximadamente diez minutos máximos. No fue problema. Odio el bingo. El guitarrista y el tocador del teclado en el bar de cócteles a las 11:00 p.m. cada noche son geniales. Fui todas las noches. La comida es buena y típica de un hotel español de buena calidad. Enfatizo español. No lo compares a un hotel inglés. El desayuno bufet caliente pudo haber estado más caliente, pero la selección de otras comidas es buena. Yo en realidad no quiero un desayuno grasoso lleno de colesterol todos los días, aunque si lo disfruto un par de días a la semana. Hay fruta, yogur, cereal, gachas de cereales, queso, jamón, tostadas, todo tipo de té, café y jugo. Es una selección excelente. La cena también es buena. De nuevo, fue un bufet caliente y frío excelente con una buena selección de postres, pasteles, y fruta. El hotel está más adaptado a adultos--honestamente, a adultos mayores. No había instalaciones para niños. Regresaremos. Pasamos unas vacaciones de invierno maravillosa.

    A lovely hotel


    All in all the Santa Lucia is a very good hotel. Location is superb, cleanliness is of paramount importance, staff are courteous and helpful, rooms are comfortable with good facilities, entertainment varies each night - yes there is bingo every evening but only one game which lasts about 10 mins max - not a problem and I hate bingo. The guitarist and key board players in the cocktail bar at 11 p.m. each night are brilliant- went in every night. The food is good and typical of a good quality Spanish hotel - I emphasise Spanish - don't compare it to an English hotel - the hot buffet at breakfast could be hotter but the choice of other items is good - I for one don't want a greasy cholesteral laden breakfast every day - although I do enjoy it a couple of times a week. There is fruit, yoghurts, cereals, porridge, cheese, ham, toast, all kinds of tea, coffees and juice - an excellent choice. Dinner is good too - again an excellent hot/cold buffet with a good choice of desserts, cakes and fruit. The hotel is geared up mainly towards adults - and in all honesty the more mature adult - there aren't any facilities for children. We will be returning - we had a wonderful winter's week break.

    Loved the Location


    I booked the Santa Lucia through the Thomson website in October and was pleasantly suprised by the good value for money I received.

    The Santa Lucia is in an excellent location right on the beach front in the centre of Palma Nova. The hotal facilities were good, rooms comfortable and clean with excellent views of the beach. There are lots of things to do in the surronding area with the resort of Magalluf only a short walk away. I thououghly enjoyed my stay in this hotel and found it very relaxing.

    Me encantó la ubicación


    Hice reservaciones en el Santa Lucia a través del sitio Web Thomson en octubre, y estuve agradablemente sorprendida con la buena relación calidad precio que recibí. El Santa Lucía está en una ubicación excelente justamente por la playa en el centro de Palma Nova. Las instalaciones del hotel eran buenas. Las camas estaban cómodas y limpias, y tenían vistas excelentes de la playa. Hay tantas cosas que hacer en el área con el complejo de Magaluf a una corta caminata. Disfruté mi estancia en este hotel completamente, y lo encontré muy relajante.

    Losing its touch!


    I booked this hotel with Thomson for a one week stay before christmas. I booked based on previous recommendations on how good the food & accommodation was at this hotel.

    The hotel itself changed hands last year and is now under Hoteteur hotels and is not an Acorn hotel. This change of hands has not been for the better.

    The hotel itself is clean; the staff I spoke to were very friendly and always pleasant with any enquiries. The rooms are basic, clean and comfortable. The indoor leisure facilities are not bad, the turkish steam room was broken for the duration of my stay but the pool and sauna were available. The only issue lies with the food in the hotel, it is appalling. The one reason I had booked this hotel was the glowing reports the hotel has in previous years, in particular regarding the quality of the food.

    The food offered at the dinner buffet was half cooked and had been left under a hot lamp for the best part of 1-1.5 hours on some nights I had noticed. Food was of poor quality, half cooked and not very appetising. On some nights it was difficult to choose anything suitable to eat and when you did it was lukewarm. Thomsons UK brochure rating for this hotel has dropped sharply this year due to the food issues so you have been warned.

    Thank goodness for home


    We have just come back today from this hotel and belive me it was a mad house, The food is not nice at all .The kids were so bored they were running up and down the place till well after midnught, And the rooms dont get done till 3pm or after, New Years eve was nice but one night out of seven is a bit much. The lifts are so slow you stand about for ages and the entertainment was music from the ark. I am now told that this hotel has got new owners a group own it. If you want cold food no entertainment kids up and down till midnight, Well go here for a week

    Good Location-Friendly Hotel


    Went to the Santa Lucia after getting a late booking with Thomsons. The wether for this time of year was excellent mid to high 80's. The hotel is ideally situated right on the beach, about 300m from the centre of Palma Nova.

    The hotel is more geared for the middle to old aged persons with very little in the way of facilities for young children or teenagers (No Kids clubs etc).

    The staff at the hotel were excellent and very friendly - we could not fault the service we received. The hotel is very clean and the rooms all have sea views. The bedrooms are on the small size especially if you have three beds in them - but they are well furnished with good facilities.

    The entertainment in the main lounge uincluded bingo and line dancing every night and some cabaret (the magician was excellent, but several iffy singers). The best entertainment was found in the cocktail bar later - with Pablo who played an excellent guitar and put on a cracking show 4 night a week.

    All in all a very good hotel - especially if you are looking for a quiet and relaxing break.

    TripAdvisor Reviews Santa Lucia Hotel Palma Nova

    4.00 of 5 stars Excellent

    Travel Blogs from Palma Nova

    Bumming around Palma

    A travel blog entry by angryswan on Sep 27, 2015

    14 photos

    ... time in museums, this actually suited me just fine, and being another beautiful sunny day, I was happy to spend it wandering around outside. I started out the day by walking down to the cathedral. It is a stunning piece of architecture that is still I use today. Winding down and through the lanes and side streets I found myself at the waterfront and the sound of hip-hop music and lots of people exercising! This was definitely not something that I was expecting, especially on ...

    Can't ditch the last bike day!

    A travel blog entry by angryswan on Sep 26, 2015

    4 photos

    ... up touring over 250m of elevation climbing the reverse route from the mountain climbing day I missed a few days previous. Stunning views, more interesting switchbacks and road maneuvering, a nice way to end rides. Stayed at the hotel in Palma Nova for the afternoon, taking advantage of the pool and a last dinner with the WCCC folks before they headed out early the next morning and I headed to Palma for my day in the 'big ...

    There are good days and bad days, even on vacation

    A travel blog entry by angryswan on Sep 25, 2015

    1 comment, 8 photos

    ... and I am happy I persevered through instead of sliding into the sag wagon. It was a small reminder for me that sometimes, even on vacation, you have to get ok with what and where you are, and sometimes that takes more effort than expected... But in the end it's worth it. It's also good to remember now and again what it feels like to really empty the tank! And now to share some of the photos that I did manage to sneak in along the ...

    The Cake Route

    A travel blog entry by angryswan on Sep 24, 2015

    7 photos

    Aptly named, this mostly flat route has the bonus of stopping at a well-known restaurant for fantastic cakes at the midpoint. I'll be honest, while it was nice to be back on the bike again, visiting the shop and seeing how much pride the creator of these goodies had with her wares... And the joy in parsing them up for people to consume was a close second. Did I mention that at 95km in length, this ...

    Chill down day

    A travel blog entry by raceytracy on Sep 24, 2015

    3 photos

    A drive along the coast to Santinyl beach for lunch and a swim in the sea for Tony. Afternoon by the pool before dinner in a local restaurant. Very early start tomorrow as need to drop car off and be at airport for 5am for our flight to Venice via Madrid. Dad leaves resort in a taxi at lunchtime tomorrow for a late afternoon flight to ...

    Traveler Photos Santa Lucia Hotel Palma Nova

    01 - Santa Lucia Hotel, Palma Nova
    Palma Nova, Spain