Santa Barbara Inn
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How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Business Services
TravelPod Member ReviewsSanta Barbara Inn
Kleines süßes Städtchen
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Santa Barbara Inn
Great relief to long travellers
this was one of the most easiest hotels we booked into. after a long days drive up the coast we arrived late into santa barbara. we found the tourist information centre and dialled a couple of numbers but everything downtown was booked up. one hotel suggested this one and we were not to be disappointed. firstly, the valet was very helpful. secondly, the reception staff were very polite. bearing in mind, this was supposed to be the height of the season and yet they had we had no problems getting a room. the price offered to us was more than we wanted to pay but the room we had was one of the largest we had stayed in for our whole trip. ok, so the view faced onto the rear street but you only had to look up and there were the mountains. the bathroom was very large, with nice touches. if you don't want to eat in the restaurant, there's plenty of food delivery take outs in the directory. location for the beach was excellent. being rollerblading enthusiasts we crossed over to the path and skated all the way down to the harbour. it may not be a hilton or ramada but as a stopover i highly recommend it if you're travelling up the coast. wish we had stayed longer.
We stayed just a night at the Santa Barbara Inn to celebrate my son's birthday. Check-in was smooth and the staff pleasant. Our room was large with 2 beds and the bathroom a good size. The negatives were that our room faced the parking lot where the garbage cans are located. Trash pick-up was at 6:45 am!! The other is that our room got a lot of direct sun and come night time, was hot. There is no air conditioning so we found a fan in the closet to use. The positives : The continental breakfast was good- homemade scones and muffins, cereals, bagels, yogurt, coffee, tea, and juices. The location is great. We rented surreys from down the street and rode all over. The beach is right across the street and the zoo is close by. We did not use the pool - it was small. The hotel itself is old but has been renovated. The restaurant is nice but very pricey. The presentation of food is beautiful. Overall, we had a good time. We had a gift certificate and had no problem redeeming it. We have been once before and would consider staying there again.
Liked it. Great location. Comfortable. Relaxed enviornment. Classic California beach energy with a bit of upscale flair. Not stuffy or pretencious at all. The little bit of traffic noise, was no problem for the weary traveler. Great breakfast. I will do it again.
Most Horrible experience ever
I have never dealt with a more unprofessional bunch of people in my entire life. First, you sit on hold for centuries at a time and then when your call is answered, they throw you around to different people with no one wanting to talk to you or answer any questions. Emails are never answered along with voicemails and faxes. NEVER get a gift certificate from Santa Barbara Inn -- THEY WILL NOT REDEEM IT under any circumstances. These people are crooks and robbers and I suggest for no one to ever stay here.
OK but overpriced. Problems later!
We stayed herein April 2003 and it was just OK. The place seemed to have ideas of grandeur (reflected in the prices) and fancied itself as a chic boutique hotel when it's really just pretty run of the mill. The location was very good, nice and close to the beach. You can avoid the valet parking (no self parking) by parking in the surrounding streets.
Our problems came when 6 months after our stay they decided to debit our credit card when we had already paid through the company we booked the trip with. They then became unreachable by email, didn't answer our letter and failed to resolve the matter. I would recommend Santa Barabara but would never stay at the Santa Barabara Inn again. Their customer service is very poor and frankly totally unprofessional.
Rooms were clean, but needed repair. The noise from the street was unbearable. We finally brought earplugs so we could sleep at night.
Tried to change hotels, but booked thru hotels.com which doesn't allow refunds. Would never do that again. Was a good location, though.
I was very disappointed that I had chosen the Santa Barbara Inn for our 25th anniversary. For the almost $300.00 for a week night that we spent, it turns out the hotel is a partially renovated motel. The ocean view was actually a view of the pool, then the street, and through the trees you could glimpse the ocean. I thought we would have a complete view from our room. The small bathroom had been remodeled, but the shower drain was clogged and slow to drain. The room itself was no different than that of a room half the price anywhere else. The street traffic noise, including large trucks, started at 6:30 am, and since a winow hidden behind the curtains had been left open, we heard every bit of it. I really had anticipated a much nicer hotel, and next time will take my RV!
Overpriced for what you get!
Bottom line is that this place is way overpriced! For two bills a night, I tend to expect a little more than what this place offers.
First impression of the place is of a moderate priced motel. Check in was smooth, but we were told that our room was on the third floor but after lugging our bags up to the third floor (with no offer of assistance) we looked at our check in slip to get our room number and low and behold we were actually on the second floor. So down to second floor we went. We found our room at the very back of the hotel/motel with a wonderful view of the back parking area.
The room was small but appears to have been recently redecorated - I would give it a three out of five stars.
The TV was very small (13" I believe). The room includes a coffee maker and a small fridge, but no iron or hair dryer.
The bathroom itself was a very dingy and included a shower but no tub.
The tiles and grout were stained and in dire need of renovation.
There is no air conditioning so you will need to leave your rear sliding window open for ventilation during the hotter months.
Unfortunately, the hotel has a residential street immediately behind it, so you will have to put up with people constantly coming and going and the attendant noise (it appears that this street is a popular parking area for those going to the beach across the road).
Also, we were located on the second floor so we had to close the curtains so we could have some privacy, the problem is that when you do that you cut off any air circulation from the open window - as a result the room can get a little stifling.
The hotel has valet parking for $7.00 per day, unfortunately they seem to only have one parking attendant (at least when we stayed) and you often have to wait for what seemed an inordinate amount of time for someone to either park or retrieve your car. There is also a limited amount of parking on the street in front of the hotel - which is what we did after the first day.
The hotel offers an award winning French restraunt on the third floor (Citronelles) which I have heard has very good food - I only ate there for breakfast so I can't comment on their dinner meals. But, for breakfast they offer the basic fair of eggs, pancakes, etc. I ordered the standard bacon and eggs which came with two eggs and three small strips of bacon and long with a "few" "Cintronelle Breakfast Potatos".
Also, they only offered one kind of toast (Sourdough Rye). Along with the skimpy portions and lack of toast choice, they still consider themselves a "French" restaurant even when it comes to breakfast - so expect a little attitude when it comes to resquesting little things like Tobasco sauce (they apparently don't like to put it on the tables).
Service was fair at best with long waits between coffee refills.
So bottom line is, if you are looking for the typical hearty american style breakfast I would suggest looking elsewhere.
When it came to checking out, we found that the automated system was "broken" so we had to go downstairs to the counter to check out.
Overall, this place isn't "that bad". I just don't feel that it's below average service and amenities justifies the price. Next time I'll look elsewhere for lodging in Santa Barabara.
Only bad experience in California!
California what a great state! Hotel Santa Barbara what a poor state! Overpriced - overstated - and very very shabby - even their so called signature restaurant Cintronelle struggles to deliver breakfast quickly and efficiently - thank goodness we only stayed two nights and that was one less than we booked! If you are unlucky enough to get a room at the back you will have a great view of the garbage!! We will definately go back to Santa Barbara which was very friendly and relaxing. Brophey Brothers on the Marina was a great experience but you have got to like noise,really good fish and a little bit of chaos - great fun!
Checked into Santa Barbara Inn. Despite having pre-paid over $300 for deluxe room with Balcony and Ocean view, they tried to put us on the first floor overlooking the pool. I questioned it and was told they have been "overbooked". First time that has happened to me at anything other than an airline. After some complaining they offered us a free breakfast. No way. After some chatting behind the desk, they talked about bumping someone else. Success - we were in. Eventually they will find someone that will not complain. The place is not bad but it feels like a converted Motel. No air conditioning. Another pet peeve - mandatory valet parking at $20/day + tips. Also $1.00 to make a local or 800 number call. Make sure your laptop isn't set to re-dial automatically. A $6.00 bottle of water beckons from on top of the TV. The resturant looked nice but we didn't eat there. The beach is wonderful and right across the street. Getting towels for the pool or beach is quite a chore. Call down early to minimize time waiting around. Santa Barbara itself is a great place.
TripAdvisor Reviews Santa Barbara Inn
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