Hotel Relais dell'Orologio
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Travel Blogs from Pisa
We decided, rather than do the tour bus thing and spend an hour or two in Pisa, to spend the night there. And I am so glad that we did. Our hotel was gorgeous and easily the nicest we stayed in whilst in Italy and whilst there isn't a huge amount to do during the day because it is a small Uni town it is very vibrant at night and is you move away …
We had booked a suite for two days and a standard room for today so we have to change rooms. We packed the suitcases and the Hotel was kind enough to move them later on when the other room was ready. After our breakfast we headed out to the Ufizzi Palazzo as we bought some tickets for this landmark yesterday.
When we arrived at the Ufizzi …
We tried to make an early start as today we have to get ourselves to Italia. As I don't have a passport at this time we cannot use airplanes. My passport is still with the visa agency in Holland. So we travel by train today. Our friends went out of their way to drive us all the way to Ventigmillia, an Italian border town where the trains from …
... Pane & Pomaro. We delight in sharing a couple of brushettas, one with tomatoes, basil, cheese, anchovies and oregano and one with pears, pecoreino cheese and honey. This is something different and would loved to have samples more, but we are full. We are so grateful for our trip to this town. It is a great way to end our stay in Tuscany Today we are doing laundry and packing up. Tomorrow we will return the car to the ...
My knowledge of music is so limited. My first, and few, recollections of classical music are the Looney Tunes cartoons. And apart from Dance and ballet, I have had very little experiences with the classics. Our trip into Lucca, the birthplace of Giacomo Puccini, was very interesting. Lucca has a permanent festival honoring this man. Every night of the year, there is Puccini and ...
How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
Historical Traveler Reviews Hotel Relais dell'Orologio Pisa
I admit to being a bit shocked at the negative reviews this hotel has received. My husband and I stayed at the Relais Dell'Orologio for a night during an unexpected stop in Pisa. The service was impeccable, the hotel staff courteous and helpful. The hotel itself is in a charming old building within close walking distance to the Tower. The room was of average European size, but had a wood beamed ceiling, quality furnishings, very comfortable bed with comfortable linens, LCD TV and newly renovated modern bathroom. Best of all was a wonderful breakfast buffet (eggs, fresh bread and pastries, espresso, caviar and champagne mimosas, all included in the hotel rate!) in a wonderful, rose-filled outdoor garden. The staff made every effort to make our brief stay comfortable, and provided excellent recommendations to nearby towns (visit Volterra and San Gimignano!). We loved the Relais dell'Orologio, and highly, highly recommend!
Don't stay here
I can't imagine how this hotel can call itself a 5 star hotel. The room was small. The restaurant was closed the night we were there. And we had no hot water in the morning to take a shower. Luckily we only paid the half price winter rate. I would have really been outraged if we had paid the full summer price.
Pros and cons
The hotel is elegant...they say that the furniture is original and ancient ..But it is NOT. Although the furniture is OK .the rooms are too small for a 5 or 4* hotel. When we were at the hotel,the owners were not present and the hotel was run by an employee.As far as I am concerned ,we asked for a nice elegant restaurant and she booked us a terrible trattoria.We were not properly assisted. This is not what I call , a 5/4 * hotel.
Fantastic luxurious hotel
I really don't know where some of your previous reviewers stayed! From the moment we arrived we were warmly welcomed and looked after. The suite I'd booked was ready when we got there at 12.30pm and was magnificent. No expense has been spared in the luxurious surroundings. The hotel has been very sympathetically restored from its original, and is furnished beautifully. The staff were always available but unobstrusive, and the candlelit dinner we had there one evening was truly magnificent. Definitely 5 star - I only wished we could have stayed longer than our 3 nights!
My wife and I stayed for one night on September 26, 2004. Trouble started at the front desk on our arrival at 5:00 pm. The reception desk stated our reservation was for two beds, which was incorrect, we requested a queen. He stated that the queen room was not available do to a late check out and the cleaning staff would not be in until 7:30 pm and the room would be ready at 8:00 pm.
We left the hotel and returned at 8:15 pm, the room was not ready. We had the wait an addtional 15 minutes. The room was very small, #308, with a wooden beam over the bathroon sink. If one were not carefull one could easily hit your head. There were no bath towels in the room and the bath tub was dirty.
Not a four star hotel, it was terrible.
More 4 than 5
nice on the inside,
however the water system is awful Very green, then Very yellow and brown bathing water, and the Jacuzzi did not work.
The staff did relocate us to another Jr Suite, where the Jacuzzi (more of a bubble bath) now worked however the water was still not clear, they should of checked.... I complained again and after checking many of the other rooms they were all the same (water quality) . After running the taps for 40mins it started to clear. One evening the Staff added fresh towels as per my request but made no effort to tidy or freshen the bath room, (i.e. empty bins, replace soaps etc) just little things, but it drops the 5 to a 4 for me... the bill was dropped by 20% because of the bath issue).
This is not a five star hotel in any sense of the word! We arrived with a toddler and small baby and put in the smallest room I have ever been in. We had already paid for the room through hotels but the manager (who was very unfriendly) charged us extra for our two children (even though the website said that under twos are free!). She said this is because we had been placed in an illegally small room which is a fire hazard and had four people satying in a room for two! Surely this is the hotels fault especailly as they were aware we had children.
Charming small hotel, neighborhood not wonderful but common for Pisa.
Difficult to find, on a less-than lovely side street, but beautiful inside. The neighborhood is old, and mostly dominated by the buildings of the University of Pisa; we were there late on a Friday afternoon, and the area was almost deserted. Nicely decorated rooms & comfortable commons, sunny & spacious patio, small attractive dining room. Easy five minute walk from the Campo dei Miracoli square (including the Tower of Pisa), which was very impressive. That also is an area with many restaurants. Breakfast very nice, with eggs, bacon, cheeses, fruits, freshly baked goods. Observation - a couple checking out complained about the service at dinner in the restaurant the previous evening, but desk staff seemed helpless.
I stayed here for a couple of nights and was sorry to leave. Rooms are very small but beautifully decorated. Frescos cover the walls of each of the 21 rooms. Heated floors in the (small) marble bathrooms, fine furniture and linen. The attention to detail is matchless.