Not bad at all

Stayed for one night in Nov. Thought the room was very clean and the staff was very couteous. Can't really ask more than that.

Boutique Hotel? I dont think so...

OK the management needs to stay at some of the Nations real boutique Hotels in order to get a Clue. The Kimpton hotels, or a W hotel, or at this point any Hotel would be a start. My first sign that things were not good here was the Location: In the middle of a highway interchange, and then the Snap On Tool convention in the parking lot. How about the harsh flourescent lighting in the lobby? I got to the room to find that a painter was still painting it... The room needed a lot more than fresh paint to make it look good. The service left a Lot to be desired. The Hotel Leaves a Lot to be desired. The Preston's Web site is very decieving. It made the place look like the Soho Grand in New York, I would compare the place to a Suburban Best Western, Oh wait I think that is what this place was before the Recent Name change. After returning home I realized I had left some CDs in my room, I've called customer service, 5 times and have never gotten any response.

Loved it

I loved this Boutique type hotel. Small lobby, but eclectic and very cool. The staff were nice and the room was clean and neat, but the bed and linen was heaven. Bathroom was small and ok.You can get a fish or a lava lamp for your room. The restuarant was just ok. Not many channels on the tv. I did have a problem not getting in room movies, but it was quickly fixed. The Hotel Preston in room book says they have in room massages, salt glow treatment etc... but I did not get those so I do not know. Overall I would stay there again. :)

Super Hotel

The room we had was fabulous, many nice touches, like a fresh flower in a bud vase, the comfy robe, the radio playing soft music, great beds. The bar has nice live music.

Wonderful hotel! Great service!

I can't say enough good things about the Hotel Preston. My wife, one year old baby and I drove from Dallas and broke down about 30 min outside of Nashville. After having my car towed to the hotel(at 1 in the morning), the staff helped my wife get situated while I tended to the car. The bellhop and janitor volunteered their assistance in figuring out what was wrong with my car. We determined it was the coil pack and I was able to get it fixed the next morning. They offered to let us have a late checkout for no additional fee. The beds were among the most comfortable I've slept in(and I've stayed a lot of nice places). The Breakfast was great. The rooms were clean, spacious and had fresh flowers. All they need is a hot tub. Unfortunately we were booked at the Holiday Inn Select the next night(which was terrible). Next time we're definately staying at the Hotel Preston. We loved the hotel and staff!

Great customer service

I just completed a three day stay at the Hotel Preston in Nashville. I got the room for $37 per night on Priceline, but the treatment was as if I'd paid many times that!

I was in town for a wedding and asked to borrow tape and scissors from the front desk. They offered to wrap the gift, even adding streamers to make it more festive.

I needed to get to a car dealership and the shuttle agreed to take me their. Their free shuttle to the airport, outlet mall and Opryland saved me a bundle, not having a rental car.

The lobby is small but elegant, white and coffee colored marble with brass and glass accents. My room was king suite with cd player, 2 phones, large bath and luxury amenities. Large outdoor pool with grill , tiny but adequate fitness room (stairmaster, treadmill, etc) I'd love to see an elliptical machine added.]

Special appreciation to Josh, shuttle driver, who loves his town and shares the southern hospitality with visitors.

I'd gladly stay here on my next trip to Nashville.

Nice and Comfortable

We just stayed at the Hotel Preston 5 nights July 7-12/04,it was great, beds were very comfortable lots of pillows,room was very clean,my wife use to work for a "big chain" motel and she was impressed with their cleanliness,house keeping staff were their every morning lots of towels, beds always made,nice and quite each night. The staff at the desk were friendly and helpful,door man was courteous and helpful,pool was nice with outdoor gas bar-b-ques, rates were excellent as I booked on line myself through their web site. I would recommend that you check it out if going to Nashville area, not far from Grand Ole Opry. I will stay there again next time.Hotel was GREAT ! But road construction in the area sucked you would think with all the tourist dollars spent in the area that they would get with it.!!!!!!!!!

Not Happy

First of all, as the description states that they just opened their doors in Feb of 2004 may be true, but it is NOT a new hotel. Just redone. Secondly, we had a terrible experience with the shuttle service, which clearly states in the book in the room that it is available 24 hours a day to pick up and to drop off at and around the Opry mills area. We had gone to the Grand Ole Opry 930 show and was not let out until 12am and the man told us just to call and they would pick us up. So we did, and the woman at the front desk said that it would be about 25 minutes. so we waited and waited and no signs of them anywhere. So we finally found a cab after holding a child that had fallen asleep for an hour and got back to the hotel after paying 16 dollars for a cab that only drove us for about 8 minutes. We went to the front desk to complain and the ignorant, rude woman there was VER cocky and not helpfull, at all. Would not pay for the taxi, and didnt even say sorry. AND proceeded to say that the shuttle stops at 10. OK, so.....when they drop you off at the Opry be expecting to flag a taxi down on your own. Dont pay attention to the false advertisement of which they promote. I will never stay there again. Besides, It's too far away from everything anyway.

Not very good...

My friends and I stayed at the Hotel Preston during the CMA Music Festival June 10-13, 2004. We arrived 20 minutes before check in time (3:00) and they did not check us in until after 3pm. They said that the rooms were not ready even though it was only 20 minutes before. The staff did not appear to be very organized. Once they finally started checking people in, they ended up taking people that had just walked in the door before all of the people had been waiting for awhile. Our first night sleeping in the hotel, we could hear very loud music playing in either the room next to us, or below us. It sounded like there was a radio playing right next to us as we were trying to sleep. We called the front desk to complain twice, and each time the woman was very rude to us, and the music continued for quite a long time. (This was well after 2 am.) Our second day there, we woke up very early because the people next door were talking very loud. We decided at this point that the hotel must have extremely thin walls. Our third day, we went out for the afternoon and put the sign on the door to have the housekeeping staff clean the room. When we came back, the door was not closed all the way. Thankfully, nothing was stolen, but we were very concerned that anybody could have just walked into our room, because of the staff being so irresponsible. The only good things that I can think of are that the beds were very comfortable, and the pool was nice. However, I would not stay at this hotel again, and would recommend to other people to not stay there either.

A great week at the radisson

we booked the Radisson at the last minute and we had a great week in a first class hotel. our initial problem with aircraft noise was sorted by a change of room. The staff were very helpful and the hotel also provided a free shuttle to opry mills which was great, bearing in mind that any airport duties took priority