Hotel Chimayo de Santa Fe
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How has this hotel rated in the past?
- Free High-Speed Internet
- Business Services
- Wheelchair accessibility
Historical Traveler Reviews Hotel Chimayo de Santa Fe
Booked into this 'Hotel' for 2 nights in November and were very very disappointed. Expected a Hotel on a par with European standards and were landed with a glorified Motel.
No breakfast/dining room but you could get a paper cup of coffee/tea complete with a 'drinking straw' lookalike to stir them with in reception area. American hotels/lodging seriously need to trust people with a few real spoons!!
And the staff !! Waited for 10 min to be booked in while the most bored looking man in Reception fiddled around with a computer. When he eventually decided to acknowledge our presence, he never even said hello, just stared at us until we asked about our reservation. What a welcome!
And then he couldn't find our reservation on system. He spent 5 minutes with our printed confirmation (which upon arrival we were to produce), until he decided to contact another guy who was as welcoming as himself!
Turned out, even though they ask you to put your Surname first on booking form, (followed by 1st name ), their computer had it in reverse. So they spend 10 minutes in total looking around for our booking which we discovered was done in my 1st name and not as normal under surname! Yes indeed ,all sort of things go wrong in every business but a bit of courtesy and a smile will add a bit of good-will in such situations, defusing a possible bad experiance.
Booked in at last and then were informed of extra parking charges etc etc which really put icing on cake.What can you do except warn others. Found out later it is 1/2 the rate to park across the street!
We had to lug all out luggage in ,and then without any offer of help, find our room as given on direction of reception. After lugging everything up the elevator to 2nd floor we could not find room as directed. Went back downstairs to ask again and then informed we were given wrong instructions! We were actually in a different wing! No apology or any further offer to help.
Room itself was up a narrow outside stairwell overlooking a narrow courtyard, a bummer with the amount of luggage we had.Impossible to carry 2 at a time up stairs.
Room itself was very good, good bed, 2 tvs, small kitchen surface with microwave, fire place that we used 2nd night and overall a good sized bedroom.
Decor was a little dated but not in need of urgent re-doing ( maybe we were lucky in contrast to other reviewers).
Bathroom was however,quite cramped, a problem that seems to exist in most american hotels/motels.
Room was very quiet and peaceful with no noise from outside whatsoever and no other faults at all worth mentioning.
Overall, we found attitude of staff very off-putting, ( but we also found most Santa Feans to have same austere ,distant attitude), and
not enough Hotel comforts ,ambiance and layout to really warrant a
recommendation for here nor to return ourselves considering amount of other lodging choices in area which are just as central as here with perhaps a better customer friendly approach.
Hotel Plaza Real is an excellent deal
The Plaza Real is an excellent hotel in Santa Fe, centrally located (not even a block from the main plaza) and if you book online very reasonably priced. It is true that the rooms could use more lighting and that many of them could use a touchup of paint, but the king size bed we had was superb. We heard no noise (we were facing the Inn next door). We had a nice easy chair, next to the window, so if we had stayed in the room the lighting would have been ok during the day. We only went to the hotel for pit-stops (to go the bathroom) or to sleep at night (so we weren't bothered by the poor reading lights).
The location couldn't be any better! For the money we paid (less than 100 a night), we were very pleased with the hotel. We would stay again! You are closer to the main plaza than you would be if you stayed at La Fonda or El Dorado. We went in the winter, and the heat worked fine.
The Garrett Desert Inn is further away, twenty dollars cheaper, but pales in comparison to the Plaza Real. We were happy to have paid $20 extra a day for the location and the atmosphere (nice fire place in lobby). The parking was steep ($12), but we didn't notice the structural problems. Fortunately, we rented a compact car so the tight space wasn't a problem for us.
Husband is pretty demanding and he enjoyed the hotel! Rooms are relatively spacious yet cozy. We would stay there again. The SHED was great!
Lovely, affordable hotel in the heart of Santa Fe
Some earlier reviews of this hotel were rather negative and almost scared us off. However, we did not encounter most the problems that were mentioned. It is a charming hotel in an ideal location, everything is well-maintained, the staff was extremely friendly and helpful, parking under the hotel is most convenient (considering that you are in the heart of downtown), and we did not experience any problem with noise even during the Spanish Fair festivities. Location is next door to the public library, where they have free fast internet access (rooms ony have dial-up connections). Areas for improvement: lighting still leaves a bit to be desired (although I've experienced worse) and a more comfortable easy chair would be welcome. Still, I'd go back there.
Loved it and would stay again
We just returned from two nights at this hotel and thoroughly enjoyed it. The hotel is about 1 minute from the Plaza which makes it very convenient for shopping. The room was very nice and southwestern feeling. The matresses were just recently changed which provided a wonderful sleep. I would recommend getting a room on the second floor because the people above us were very noisy and lots of stomping. I also recommend eating at the Santa Cafe which is on Washington Street as well (away from the Plaza). The food was excellent and more locals than tourists.
We loved the Hotel Plaza Real
What my husband and I liked best about the Hotel Plaza Real was that it did not feel like a hotel. The rooms were comfortable and spacious, all or most of the rooms have balconies and fireplaces. This hotel is for you if you prefer a place with individual charactor. While, the rooms were very clean, there was some evidence of age, but for us that added to the charm. The front desk staff was very friendly and helpful. If, however, you require a lot of service, it might not be the place for you. We had to carry our bags upstairs to our second floor room. But that was not a problem for us. If we go back to Santa Fe we would definitely stay there again.
Disappointed at this hotel!
We checked out early! The room was so very tired and in need of a renovation. For what they charge, they could update the room. Also, the noise was horrible. We couldn't sleep, because of the electrical equipment buzzing in our wall. I've stayed in nicer budget hotels for less than half! And one last thing....put some lights in the room! The sconce behind the tv armoire hardly lit the room!!!!
Quaint & Historic Location
The room was large, comfortable & clean. The location is in the historic district, w/in walking distance to just about everything artsy etc. Close to some great restaurants. Very quaint. I'd stay there again.
One Tired Property
If it weren't for a discounted rate, I would not have stayed here. The property is quite tired. The air conditioning didn't work (and trust me...you NEED air conditioning in Santa Fe!) They charge $12 a day to park in a structurally unsound parking garage. (Note to the managers...hire a structural engineer to shave the concrete on the entrance and exit from the garage. Many cars scrape unnecessarily on the concrete.) If you stay here, be prepared for lots of nighttime noise from the speed bumps between the Plaza Real and the Inn of the Anazazi.
Beware!! We paid for our ... reservation for one night at this hotel during this past Christmas week. When my wife and I arrived, we were told that they had overbooked and since we had a discounted reservation they had given our room to a full paying guest. They moved us to the Radisson Hotel outside of downtown and promised to credit our original reservation and pay the Radisson room for the inconvience. We have been charged for both rooms and are still trying to get our money back. I would never recommend the Hotel Plaza Real.
This Deal Won't Last!
I've stayed at this hotel a couple of times this year and am trying to book again. Great rooms with King beds. You can literally crawl from the Plaza (sometimes this happens after a couple of margaritas!) and look out the window on the South side and there is the Inn of the Anasazi! Fabulous location less than a block from the Mount Everest of New Mexican food, the Shed, as well as La Casa Sena. If I could find a better deal I would book it right now! The only drawback is the $10 parking per night so add that to your consideration. I'll see you there soon!
TripAdvisor Reviews Hotel Chimayo de Santa Fe
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