Address: Piazza Principe Umberto I, 23, Naples, Campania, 80145, Italy | 3 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.


This 3 star hotel, located on Piazza Principe Umberto I, 23, Naples, is near San Gregorio Armeno, Napoli Sotterranea, Il Tesoro di San Gennaro, and Vomero.
Map this hotel


Photos of BEST WESTERN Hotel Plaza

    View all photos

      Historical Traveler Reviews Il Palazzetto Viterbo

      Lovely Hotel


      We stayed for three nights at the end of july and were glad we chose this hotel - were originally booked into another one but after reading reviews on this site decided to cancel and rebooked the Plaza.

      Its situated about 5/10 minute walk from the station which is handy for visits to pompeii and about 40min walk from the ferry port - which we used to go to Capri.

      The building itself is nice, particularly the entrance, campoared to others we saw, especially those situated on the main square.

      I had faxed in advanced asking for a high floor as i was a bit worried that there may be excess noise on the lower floors - although after having stayed there this was not nessesary as it was not too busy an area - which the hotel did manage to do.

      Bathroom was nicely decorated in bluey tiles and the bedroom looked like it had been newly decorated.

      Breakfast was served on the 5th floor and was usual choice for a continental breakfast.

      Would reccommend.

      Good location... for the area


      Like a lot of the tourist hotels, the Plaza is close to the Piazza Garibaldi, an enormous square that is home to the main railway station and the bus terminus, and which has a reputation for being seedy and dangerous. Our experience should be reassuring, however. We often went through Garibaldi between midnight and 1am and, while it is certainly a bit scuzzy, it is not threatening. If you are a city person, you'll easily take it in your stride.

      This area is, however, a little distance from the city's main focal points in the historic centre, the Spanish quarter and so on. You should count a 10-15 minute walk before things start to get really interesting. If you want to be in the heart of things, look instead for a hotel east of the main post office and if possible south of the piazza Dante.

      If you do go for the Garibaldi area, however, and there are good budget reasons why you might, then the Plaza's location has much to recommend it. First it is not on the piazza Garibaldi itself (like the Cavour). Second it is on a square and slightly set back from other main roads. The Prati, for example, is virtually next door but right on the main road. We hesitated between the Plaza and the Real Orto Botanico on via Foria, and we were glad we went for the Plaza. From the outside the Orto Botanico looks like a perfectly good hotel but Foria is noisy and (something the guides don't tell you) it seems to be home to most of central Naples' petrol stations, and you can smell the petrol. Add to this the facts that the Orto Botanico is a bit further from the centre and its local attraction, the botanical garden, is closed to visitors, and the choice is clear.

      The Plaza is a good tourist hotel, and it has been recently renovated. The rooms are a decent size for this type of hotel, they are comfortably furnished in an attractive mix of greens and dark wood, and they are equipped with TV and air conditioning. The quality of work in our bathroom suggested it had been done on the cheap, but it was perfectly OK. And (always welcome) it had a bidet!

      The staff were fine, meaning the usual mixture of warm and simply efficient.

      Breakfast is also fine. It is up on the top floor. To avoid a vicious greenhouse effect, the windows, which run three complete walls out of four, have been covered with white canvas. This reduces the views over the city, but you can go out to a small external terrace if you want, and the result is a bright space and one that does not get too hot - a perfect atmosphere for the start of the day. There is the usual mix of cereals, juices, rolls, brioches, ham, cheese, yoghurt, and so on. And the very friendly young woman will make you an espresso or cappuccino if you ask her.

      On balance, definitely recommended. We enjoyed ourselves here.

      Value for money


      This hotel is good value for money as it is clean, comfortable, great bathroom, and close to train station. The breakfast was good - love the different flavour yoghurts! The neighbourhood is OK - we never felt threatened in any way even when returning to hotel after a meal in the pm. The staff were really helpful and friendly -even on the night Italy got knocked out of the Euro 2004 competition! I would definitely stay there again.

      This hotel is a little gem


      We stayed at the Plaza from the 13th til the 20th June 2004 and thought it was a brilliant hotel for the money. The staff were incredibly friendly and very helpful. We agree with all the other comments and would point out that there is a restaurant but this was not open every evening - only on occasional nights. We would not hesitate to stay at this hotel again.

      Excellent value for money in Naples


      Agree with all previous comments here. Friendly staff, very good breakfast and very good value for money.

      Close proximity to the railway station, (great for excursions to nearby places such as Pompei and Sorrento) although this is also a bit of a drawback if you want to find a nice restaurant in the evening or just to go for a walk, as, further to previous comments, the surrounding area is not the most salubrious! Recommend that you ask reception staff for their recommendations.

      Just one point; there doesn't appear to be a hotel restaurant, contrary to their publicity.

      Loved this friendly Hotel


      Just got back from Naples 3/6/04 we loved staying at this friendly and welcoming hotel. The room was clean, more than big enough for two and very nicely decorated. We were at the back of the hotel and it was very quiet. The view out of the window was the back of the surrounding flats and a courtyard but we didnt find it unpleasant it was just part of Naples life. The breakfast was continental style and very nice. The cappichino coffee was wonderful. All the staff were pleasant and very helpful especially as my daughter has a nut allergy. The surrounding area was a bit rough looking but so was much of Naples. We didnt feel uneasy walking around and nobody approached us. We would definately go back to this hotel again

      Good value for money with interesting surroundings!!!!


      Having read reviews of the Plaza on this website I went prepared (and a little scared!) and they were pretty spot on!!! The hotel was clean, recently refurbished and had excellent soundproofing (which is very important considering the noise in the area, although this abates a fair bit at night). Most of the staff (especially Paolo and Luigi) were really friendly and came up with a fabulous restaurant recommendation that we would never have come across by chance. When we drove in from the airport though it became clear that the area outside is not the most salubrious, with the odd prostitute and the like quite closeby but we were aware of our surroundings just made sure we didn't flash the cash etc, but then again you shouldn't do that anywhere in Naples! The hotel was great value for money and if you are looking for a base with basic clean amenities including a bar and friendly staff this is a wonderful. The main night action is a taxi ride away (which is an experience in itself!) but these are pretty inexpensive and they can be ordered for you from reception. If I was on a budget again I would go here without question. I've stayed in more disappointing 4 star hotels for twice the price. If you are happy to walk around Kings Cross in London then you'll be fine here! You can also buy a mean slice of Pizza at the station (as well as get to Pompei and Sorrento by direct route) and if you need a fake handbag you've come to the right place!

      Recetly Renovated- great soundproofing


      We stayed at the Plaza Hotel on 3/31/04 for one night, which was our first in Italy. Our primary reason for coming to Naples was its proximity to Pompei. I found the Plaza Hotel on Expedia for a rate of 100 euro/night including breakfast. Now, anyone traveling to Naples probably knows its not the most beautiful or interesting of Italian cities. We had been warned about crime. The hotel is very close to the train station (about 3-4 blocks), the most central route takes you past countless vendors all wanting you to buy their wares, which can be annoying when dealing with luggage. However, there is a side street you can take which is as direct with less hassle. The hotel itself has been renovated to have a very modern look in the past 2 years. The rooms and bathrooms are typically small italian hotel rooms but are clean, nicely decorated and furbished nicely. Our room had a mini bar, TV, phone and small balcony overlooking the street. Despite warnings, we didn't feel unsafe in Naples at all and the balcony of our second story room had excellent doublepaned plantation style shutters that made us feel very secure even when the doors were open and just the shutters were locked for some airflow. The breakfast was excellent on the rooftop dining room and the staff were all very helpful. We even left our luggage at the front desk when we went to Pompeii for the day and came back that evening before we returned to Rome. We enjoyed our stay in Naples despite its lackluster appearance and this also due to how comfortable we were at the Plaza Hotel.

      TripAdvisor Reviews Il Palazzetto Viterbo

      3.50 of 5 stars Very Good

      Travel Blogs from Naples

      Caprese & Capri

      A travel blog entry by newhouse-hiles on Sep 04, 2014

      1 comment, 12 photos

      ... a variety of local contemporary paintings. The waiter spoke little English but was very kind - he also assisted us in picking a bottle of white wine that was fantastic. We ate the most amazing caprese salad with buffalo mozzarella - mind blowing! The fresh sword fish and tuna were equally amazing. Afterwards, we headed back to the hotel, this time without getting lost, and drank a bottle of the house red wine in ...

      Trash & Treasure, Back in old Napoli, That's amore

      A travel blog entry by cranleystravels on Aug 29, 2014

      3 comments, 31 photos

      ... display was very interesting and then we found the "Secret Room". We have dubbed this display "Pompeii Porn"! There was 1 particular statue we would like to unsee!! The Karma Sutra had nothing on these guys, and we don't easily blush!
      A long walk now down to the Castel Nuovo, impressive from the outside and that will do us today, we've done one castle and that's enough. Found ourselves at the Port of Naples and were starting a long walk back to the train when ...

      An Impossible Dream Come True

      A travel blog entry by magicoftravel on Mar 14, 2012

      14 photos

      ... bus and headed down the staircase to the family home, where I was greeted warmly by a sweet, sweet old Italian man, who was probably about five feet tall, and his son, who fortunately spoke English. The son took me to my room, where I about fainted from shock. I had my own room. And the beds had TWO FULL PILLOWS and a HUGE, SOFT COMFORTER. And no bedbugs. I checked. I had my own bathroom too, which was clean. There was even a TV in the room. It was amazing. I had ...

      Post-visit: New Year in Napoli

      A travel blog entry by nathanphil on Jan 01, 2012

      82 photos

      Back in Napoli, we head back to the same hostel back near the port—but the day's adventures aren’t quite over. In a couple of hours, the year 2011 will come to an end, and we want it to be a memorable New Year’s experience. It’s actually been a long time that I’ve actually stayed up until midnight to welcome the New Year. Last year I spent New Years Eve at a coffeehouse Open Mike in Salem, Oregon USA waiting for my turn to ...

      Bad people. Very bad people occupied train station

      A travel blog entry by 4inworld on Dec 11, 2010

      3 comments, 7 photos

      ... Our fellow train riders start leaving the train. So we follow along. We stand with them on the narrow platform. More announcements. Still we don’t understand. We are looking to our fellow train riders – perfect strangers – to see what they are doing. They are all standing there. Some are on cell phones. No one is getting on the train and no one is making any motion to leave the station. So basically, no one is going anywhere…but neither is the ...