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Historical Traveler Reviews Hotel Heracleion Heraklion
Friends of mine had their wedding reception there, so many of us booked rooms there. Beautiful and elegant Hotel. I booked my room on EZTrip, very easy to use.
Pleasant Stay at the Phillips
We had a lovely weekend stay at the Hotel Phillips. The staff was wonderful, as was the room. The hotel has been beautifully restored. Keep in mind that we were without a car (but enjoy walking) when reading this review.
If you want to be within walking distance of a shopping mall, this may not be the hotel for you. The hotel is a twenty minute walk from Union Station and Crown Mall. It's a pleasant walk in the daytime.
The River Market area, which has some interesting ethnic shops and restaurants, is a fifteen minute walk from the hotel. there are a few interesting antique shops in the River Market area too.
The 12 Baltimore bistro at the hotel served us a good meal from a very ecclectic menu, and there was live jazz in the evening. They had a nice house merlot and several local beers on tap. We didn't try the chop house restaurant in the hotel.
Dining options within walking distance of the hotel are limited. There are several large hotels with restaurants within a few blocks of the hotel. We stumbled upon a small Italian restaurant a few blocks from the hotel and had an excellent meal. The restaurant is named Sienna. The staff at Sienna were as friendly and helpful as the staff at the Hotel Phillips.
Mostly, we were impressed with the hotel staff. They seemed to be happy to work at the hotel, and wanted the hotel guests to enjoy their stay. They were both efficient and friendy. We definitely did not feel like we were staying in one of the "cookie cutter" luxury hotel chains.
We'd definitely stay at the Hotel Phillips again.
Not the best experience
We stayed at the Hotel Phillips two years ago (I would have posted a review sooner had I known it was available). We loved the looks of the hotel and the rooms and got really good rates off of Travelocity. We stayed there with a group consisting of five couples. We make annual spring trips together but will NEVER stay at this hotel again!! On the Saturday morning of our stay, someone got into 2 of our 5 rooms and stole a purse and a total of $400 from two of the couples.
Ironically, the maid was cleaning on our end of the hall in the 5-minute time period that this occurred. My friend was in her shower across the hall from me and $200 cash was taken from her dresser during the time she was in the shower. I was in my shower across the hall and heard the maid knock on my door and asked her to please come back later and when I came out of the shower, my purse was gone from the couch where I had left it. It was later recovered in the lobby with around $200 cash missing from it.
Long story short, we got zero backing from the hotel management. A police report was filed but no charges pressed because it could not be proven that the maid had taken the money (although, a scan of the hotel locks showed that she had been in both of our rooms that morning!). The best that the hotel would do for us was offer the other couple and my husband and myself dinner at their restaurant (which we declined). I was extremely disappointed in how this was handled; it felt as if the hotel management were questioning our integrity in the entire matter. Needless to say, I will never again stay at this beautifully refurbished hotel again, and I take every chance I can get to tell friends staying in the KC area to steer clear of iit as well. It is a shame that they put all that money into restoring the hotel but forgot somewhere along the way how to take care of their customers!
First-Rate Hotel, Absolutely Outstanding
I stayed at the Hotel Phillips for two nights for business, and the hotel was beautiful. Like others have said, the beds are amazingly comfortable, and the room service was very good - some of the best carrot cake I've ever had! The staff and service were excellent. I would stay here again without a doubt if I return to KC.
Hotel Phillips Was First Class!
I had my first stay at Hotel Phillips this past weekend, and it won't be my last! This hotel was first class all the way! There was valet service when I pulled up out front, top of the line toiletry products in the bathroom, and one of the most comfortable hotel beds I've ever slept in. All of their staff was extremely helpful and friendly. I would highly recommend this hotel to anyone, as it was charming, clean, and classy!
Great downtown hotel
Outstanding if you get the bigger rooms. Very comfortable beds, beautifully appointed with old hotel charm. Good food in the 12th & Baltimore restaurant. A great alternative to the other downtown hotels, but not close to the Crown Center.
Phillips hotel is a stand out business. I have stayed at many over night business and not one has even matched the Phillips. I absolutely love the architectural features in the building. Every room I have stayed in is crowned with thick, detailed molding. The bathroom faucets, shampoo brands, lotion....everything is just perfect. I am not a high rater on much unless it is out of this world. Right down to the fresh flowers on the room service try, the Phillips just can't be beat.
They will not fail. Oh...best beds ever.
What a beautiful old hotel. It has been restored magnificently. We sateye don the 15th floor and the view is amazing.
Over-rated, noisy, in a dangerous area, narrow rooms.
I booked this hotel to be close to the Crown Center area. If was futher out more than I thought, can not park your car in the street becuase the area is unsafe. You have to use vallet parking $13 a night, it takes the attendent minimum 10-15 minutes to get your car. Wiered noises during the night!. Air-conditioner/heater shutoff by itself in the middle of the night. Water pressure was not good to clean my razor!. They have a shuttle to the Crown Center but it is $10 per person. If you ask for a pull-out couch, will cost you $15 more per night. Positive: nice entrance, free newpaper. Cheap, , paid $50/ night. compfertable bed. You get what you pay for. Would never go back there again!
TripAdvisor Reviews Hotel Heracleion Heraklion
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