Petit Palace Marques Santa Ana
How has this hotel rated in the past?
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
- Pets allowed
Photos of Petit Palace Marques Santa Ana
Historical Traveler Reviews Petit Palace Marques Santa Ana Seville
This place was perfect! We stayed there 30 July to 1 August 2005 and could not have been happier. Great location and the room looked brand new. Very clean and the staff was responsive to our needs. A big plus was the underground parking garage. We had a family room for $85 euro. I would stay there again in a heartbeat.
Nice hotel in a great location
We stayed here for one night in June, we stayed here for two reasons, 1) it is central, 2) at £55 a night it was very reasonably priced especially as it included breakfast. The hotel room was modern and clean, with a flat screen TV, glass sink, and everything seemed to be square (square lamps, square taps etc etc)!!
When you walk into the room it smells like an IKEA store, this is testament to it's newness. We didn't experience some of the problems that other reviewers had, the front desk staff were helpful (especially considereing we didn't speak spanish), the shower didn't have a shower curtain, it had a fixed glass screen & the air conditioning was adjustable so the room temperature was comfortable (although the room got very warm if the air con was left off).
The hotel feels more like a guest house as it is relatively small, there were just 5 rooms on our floor (the top floor with the rooftop terrace) and 50 in the whole hotel & we didn't hear any other guests from our room. The hotel is down a side street where vehicles cannot pass so there was no traffic noise either.
We came to this hotel from the Prado San Sebastion bus station (we arrived from another part of Spain) which was a relatively easy walk (providing you don't have too much luggage!!).
The breakfast was a varied buffet, with a choice from hot food (bacon, egg, spicy sausages etc.), cereal, toast, yoghurt, fruit etc.
If you can get a good rate (£50 to £80) for this hotel i would thoroughly recommend it!
Certain aspects of this hotel were fantastic while others were somewhat mediocre.
Fantastic: location-- centrally located, near cathedral, barrio santa cruz, shopping, restaurants, etc. Brand new-- I think we were the first people to stay in our room. Some rooms on the top floor have a walkout to the roof where they had set up loungechairs, and there is a lovely view of the cathedral. High speed internet in some of the rooms-- not all of them.
Mediocre: workmen still putting finishing touches, front desk a bit disorganized, front desk people could be friendlier, weak water pressure in shower, sluggish drains in the bathroom sink can only get worse, rooms were very dusty on the floors.
We stayed for an introductory price about $125; would not pay $200 for this hotel! Was a nice hotel for a bargain rate, but would not expect a 4 star hotel!
If you take a taxi from the train station, tell them you are going to "Hotel Europa"-- none of them knew how to get to this hotel which is about 3 steps from Hotel Europa-- you will save everyone a lot of stress.
Some attention needed
Stayed in this htl a week from 9 till 16th of May ,stayed in a family room with xtra bunk(although we did not use it ), room was spacious,nice modern design,quiet and with well working airco, they could have placed another chair than the only one present i think,room enough !
Storage space for clothes and other items is very limited,certainly for a so called "family room."
Rooms as mentioned by others are indeed dusty.
Cleaning/housekeeping is absolutly not what you might expect from a 4 + htl , for towels and soap as well as for toilet paper i had to ask a few times or i took it from the carts from the cleaners parked everyday in the hallway.
Free minibar once empty is NOT refilled .
Bathroom was good ,toilet,bath,hydro shower with glass door ,bidet ,all in a nice design,although the finishing touch is lacking.
Free & easy to operate safe is in the room .Breakfast is perfect with a wide choice of everything .
The location of the Htl is perfect almost all the major sites are in walking distance.
Not a 4 stars plus!
Good position is the only pro. Hotel is new but it's not very clean. The floor of my room was really dirty. We did not have all the towels in our bathroom.
Kein 4+ Sterne Hotel.
Die gute Lage ist der einzige Vorteil. Das Hotel ist zwar neu, aber nicht gerade sauber. Der Boden in meinem Zimmer war ziemlich dreckig. Wir hatten nicht genügend Handtücher im Zimmer.
Good location but hotel disappointing
Stayed at this hotel for a week (20 April to 27 April 05). Disappointed with room - small and dark - found it quite claustrophobic. they did have air conditioning - but we found the room quite cold and would have preferred some heating.
For Hi tech hotel - found it strange they had plastic shower curtain - from El Corte Inglis! Had to be careful how curtain was placed - water went all over bathroom floor.
Room was dusty (not dirty) when we arrived - badly finished - shaver socket in bathroom hanging off wall, electric fitting in room not straight, no bedlights, therefore could not read in bed. Not much room around the bed to move - kept walking into the wooden bed (have lovely bruises on my legs)
On positive side - very good location, breakfast very good. Some of the staff at reception were helpful.
This hotel has a lot of design elements, like mentioned in the other review. My room was fine, although a shower curtain is not only irritating but it does not fit with the rest of the interior. We had to ask everything twice, for example the filling of the (free) minibar. The cleaning was not very good unfortunately but perhaps that was because we came very early and they did not have any rooms clean yet. Beds are decent and the room is pretty quiet. Location is great just as the design.
For the price we paid (88 euro) it was definately worth it.
Good location, very new, not quite finished.
This hotel belongs to the High Tech Hoteles chain, and should be very good - once the workmen move out and the staff have mastered the technology.
The hotel is on a narrow street very close to the Cathedral. My room was very quiet with efficient air conditioning. Dark wood floors (with cement stains), halogen bedside lights, flat screen TV. The sparse, modern look means that there are no drawers, and only three coathangers. All the fittings are modern, most are crooked though, which suggests that there has been a great rush to get the place open. The bathroom had a glass door with no lock or latch; a glass basin (no plug) which leaked until I tightened the waste pipe. I informed reception, and clearly a plumber came to check it out aterwards, because he left his fingerprints on the door. The wastebin had no bottom, presumably designed to be used with a plastic liner, but nobody has explained this to the cleaning staff. The shower has to be hand-held because it does not fit into the wall bracket. Building work was in progress with quite a lot of banging and drilling. When I arrived, men were fitting the front doormat and inner doors; they were still at it when I left four days later.
The lounge area is bright, clean and impersonal. Free Internet access (very slow)is available at several workstations.
The reception staff are pleasant but there were a few glitches with the electronic doorlocks, bookings and accounting system.
Buffet breakfast is available for 11 Euros plus tax, but there are plenty of local cafes offering breakfast at a fraction of the price.
This hotel has the potential to be very good. At the moment, it is let down by poor quality control of the refurbishment.
TripAdvisor Reviews Petit Palace Marques Santa Ana Seville
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