Among the finest in Europe!

My wife and I visited Palazzo Sasso for the first time in August 2003.

We had high expectations, but this magnificent place exceeded them greatly. Our room was warm and charming and offered a spectacular view out over the Mediterranean and down the Amalfi Coast. The grounds and facilities are second to none. Our meals were superb and service could not have been better.

From Palazzo Sasso, you walk everywhere throughout the beautiful and spotlessly clean village of Ravello. This trip gave us a peaceful and a truly memorable holiday. We can't want to go back.

Restaurant is truly mediocre

We were disappointed by our stay at the Palazzo Sasso on our Honeymoon.

We spent 2 weeks touring the Amalfi Coast and Tusacny and stayed on many five star proerties. Palazzo Sassos rooms were the smallest we saw. For the prices they charge, their service needs work. We ordered a bottle of Prosecco and waited at least 20 minutes for it to arrive, when they came, they opened the bottle without showing it to us and only after it was served did we find it wasnt prosecco at all but a bottle of some ogther spumanti they were promoting.We proceeded to dinner at their restaurant Rossellinis which has a michelin star. Here the service became laughably bad. We were informed, (despite the fact that we had reserved dinner months in advance) that the restaurant was 'closed' but featuring a special neapolitan tasting menu. For 110 euros per person, we did not expect the food to arrive cold or to have problems getting our water and wine glasses re-filled. The local tasting menu which was to be paired with local wines, was mediocre and paired with wines which were distinctly non local. I get better pasta at my local Italian joint around the corner. When we complained that the wine was not local they acted like we were crazy to be upset about such a thing. We dined at several other one and two star restaurants and had spectacularly better food for significantly less money. We went away feeling as if the restaurant makes it a habit of overcharging tourists who they (mistakenly) assume don't know better. Quite a disappointment.

Worst Service!

Future hotel guests beware! When we checked in, I confirmed with the front desk that we had a King-sized room at our confirmed rate. When we were brought to our room, the room was tiny with a bed no bigger than a double sized bed. Out of curiosity, I called down to the front desk and asked if all king sized beds were so small in the hotel and then was told, very rudely, that they placed us into a queen sized room because of a "computer error" that gave away our room to another guest. When we asked that we be switched immediately to the room that we had booked, they went on to inform us that there were no more king sized rooms left. Basically, they gave our room away, neglected to tell us even when originally asked, and attempted to charge us the king size rate for a significantly inferior room that came with a much lower rate. Since all of the rooms were booked, we were left with no choice but to stay in the smaller room feeling, rightly, that the hotel would have cheated us had we not been curious enough to ask.Afterwards, the staff was very apologetic and adjusted our room-rate down mainly because I made a scene in the front lobby screaming that the hotel lied to us and tried to steal our money.The hotel itself is a very nice property with a nice view, but the Villa Cimbrone right next door is very nice as well and has the same view of the Bay, and I can only imagine that the people working there are more honest. If staying at the Sasso, avoid anything below the King rooms as they are very small, and some don't even come with windows. A large number of rooms (including King rooms) do not have bathtubs either.If you are going to stay in the area and want a truly great hotel, stay somewhere like Le Sirenuse or the San Pietro. The Sasso just isn't worth the potential headache.

The Best Hotel in the World

Outside of a few exceptions, this is the finest hotel in the world. The views from the sea-view rooms to the magnificent breakfasts make this place a wonderful experience. Things to look forward to include: the great smell that pervades the hotel (some sort of secret cleaning product), the food, the service (the front desk is incredibly helpful and fun!), the cards asking you what type of linens you want on your bed the next day, and the view, the view, the view!

Sit back relax and let the staff at the Palazzo Sasso make your visit an unforgetable journey.

Romance overlooking the Bay of Naples

Palazzo Sasso is a wonderful hotel to relax & unwind in, beautiful restaurant with fantastic food, dine out on the terrace overlooking Bay of Naples & Amalfi Coast as the Moon comes up with Napolitan Mandolin Musicians playing in the background, nothing else compares to it, you could not get anything more romantic than this. Ravello itself is high up on the hills, very pretty town and 50mins to Positano & 30mins to Amalfi, we hired a bike for 60Euros a day to explore, impossible to walk anywhere as to high up & too hot!!! but lots of tours available & boat trips (also possible to hire out own boat for a day but expensive £450 upwards!) The hotel is unprentious for a 5 star hotel and the staff will make you feel very at ease, not fussy at all, wonderful rooms, amazing pool & jacuzzi on roof top however drinks and food is exoensive but there are a few local restaurants you can walk to. Highly recommended, would go back again.

You will love it!

We capped off our one week anniversary present to ourselves with a 2 night stay at the Palazzo Sasso. Antonio is, as others have noted, a gem. The staff were courteous and evidently well trained. From the complimentary champagne to the departing gift, it was truly a delightful way to end our anniversary trip. If you visit their website, the views and the hotel are exactly as presented...you will not be disappointed!!! Peter

Just Paradise

You can not go wrong with this hotel. From the staff, to the food, to the rooms, to the view, this is the best hotel I stayed at in Italy. It has a perfect view perched on a mountainside overlooked the sea, a great breakfast in the mornings, and Revello is a great place to stay. In my book, this is the best place on the entire Amalfi Coast.

An oasis to unwind, relax, revive and rejuvenate in

We stayed here in April 2003 for 3 nights and just want to endorse the comments of those who have gone before. The superstars at The Palazo Sasso are the ambience , which is amazingly relaxed and informal, and the position. The views are spellbinding. I will add Antonio to this category too, we are most grateful to him for the way he looked after us. We were permitted to check in early and check out late, no trouble no charge.That is the Hotel's philosophy, so consequently you relax from the moment you arrive. We loved our king mountain room so I can only say go and make a reservation now.The rate of 375 euros a night is exceptional value and we did not feel the poor relation to those in the super suites. This is another of the Hotel's strengths we felt entirely comfortable throughout our stay, no snobbishness just friendly and realxed, very well trained staff. We are going back for a week next May, I encourage you to do the same!

Heaven or paradise?

We were married on Palazzo Sasso's glorious terrace overlooking the indescribable blue of the mediterranean sea and sky, but I promise, it is not only this special memory that makes us 'yearn to return'. This hotel is exceptional in both quality of service and ambience. In the following 4 week period of our honeymoon around Italy we were unable to find any accommodation or setting that came close to matching that of the Palazzo Sasso. We stayed in the Belvedere Suite (the hotel's finest) which had its own enormous private terrace with dining setting for utterly private alfresco lunches or dinners. Push button controlled curtains let in the morning sunshine and that spectacular view without even having to get out of the massive king-sized bed! Of course the suite had all other luxuries you could wish for...sunken spa next to the bed plus fully appointed bathroom, B&O stereo and TVs, Bulgari toiletries etc etc. And for the price (1,500,000 lire per night at the time) we felt it represented the best value for money when compared to what we received at other hotels. The view alone is priceless. Ravello is undoubtedly most charming of the Amalfi Coast locales, and Palazzo Sasso is the only place to stay there. Heaven or paradise? It's a stunning mix of both. Enjoy. Prue Jones

The Gem of the Amalfi

We stayed for 2 nights this June at the fabulous Palazzo Sassso and enjoyed every minute.

From the moment we arrived at the Salerno train station to be picked up by our extremely jovial limo driver (who had a special penchant for the word "special")for the spectacular drive along the coast to Ravello (being a passenger is so much more fun than being a harried driver).

We were met by Antonio the desk manager, probably the most helpful manager/concierge we have had the pleasure of meeting (we've stayed at plenty of Four Seasons and Ritzs). The room had a stupendous view and the bed and bathrooms were new and very luxurious. The restaurant is one of the best on the coast. Do not miss breakfast on the terrace!

The staff were extremely friendly and efficient.

Only one complaint- we could only stay for two days. They are continously booked up. We left for Capri and called Antonio a number of times to see if we could come back for another day or two but to no avail!

Bravo Palazzo Sasso!

Grazie! We will be back!