How has this hotel rated in the past?
TravelPod Member ReviewsHilton Garden Inn Sonoma County Airport Santa Rosa
An authentic Venetian experience! Ancient, but very clean and staff friendly.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hilton Garden Inn Sonoma County Airport Santa Rosa
Quiet and convenient
We were at Palazzo Priuli the first week of August. When we arrived we were disappointed as our room wasn't at the main building but at the annexe (two minutes walking distance). Also we had booked one of the special rooms and we were expecting to be at one of the Palazzo's high ceilings rooms. The room was at the first floor of the annexe with its own balcony overlooking the small entrance patio. It was pretty new and reasonably well decorated. although they forgot the curtains. Bathroom, air conditioning and the rest of the services worked well. The breakfast served at the main building was also OK and more than you can expect for a continental breakfast. The best of the Priuli is its location: less than 10 minutes walking distance from the S.Zaccaria vaporetto stop and San Marcos piazza, but like kilometers away of the crowed streets. The hotel is at an extremely quiet area, surrounded by two Canals and it has a couple of Mascaras workshops in front that is worthy visiting. I'll come back to Priuli again.
We have just returned from Venice (15 August 2004). Our intention was to stay here for the first three nights and then move down to Lake Garda. We arrived at the hotel at about 11.30 am and were told by the manager to go for a walk and come back at 2 pm when our room would be available. We came back about 3 pm to be told by the manager that there was a problem with our side of the hotel in that they had no hot water and no airconditioning (we asked another guest about this and he said that so far as he was aware there were no problems). The manager said he was going to move us to another hotel. My husband complained about being moved and the manager was less than courteous (think Basil Fawlty style less than courteous!!). However they moved us to the lissiardi palace ( which was absolutely wonderful).
The next day we checked in and really wished that we had not bothered. We were in one of the annex rooms about a two minute walk to the hotel. The room was pleasant enough but certainly not of a 4 star rating. The decoration was bland and the antiques (well really you would not give them room in most homes). The bathroom was bland in the extreme with fairly nasty products. The television in the room was a small portable.
Breakfast was adequate however the arrangements were absolutely appaling. We estimated they had around 30+ guests booked in to the main hotel and annexes. The breakfast room had only 9 tables ! There was always a queue to get a table and then the hotel only had one waitress who worked very hard.
The hotel has no bar although the mini bar in the room was very cheap compared to the rest of the prices in venice.
As an upside the hotel was nicely located.
I would not recommend this hotel to anyone and indeed would never stay in it again - even if it was for nothing!!
Great hotel on a quiet canal
We stayed here for three nights during the high tourist season, and overall we really liked the hotel. Our rooms were in the secondary building, one block away from the main palazzo. While this building was not as visually stunning as the main hotel, it was quieter and had access to a rooftop patio. It also has a tiny, three person elevator which feels like the slowest lift on the planet. Our rooms were all clean and comfortable, with a large tub, but cheap, tiny toiletries. The decor included beatiful Murano glass chandeliers. The breakfast, which is served in the main hotel in a posh setting, was tasty but not exceptional, and there were often bottlenecks where the number of guests was greater than the available tables, so lingering over breakfast is not an option. Some of the staff were very nice and helpful, others less so. The best thing is that it is located in a spot that is really close to all of the overtrafficked tourist stuff, but it is also possible to avoid the crowds if you want to.
Venice was GREAT, but Priuli....
We arrived to the Hotel Priuli and were immediately welcomed with: "We won't have your room until tomorrow; we have arranged accomodations for you in our neighboring hotel". We did have long-standing reservations at the Priuli, and they simply overbooked with no apologies. We told them that this was unacceptable, and they agreed to discount our room charge and we accepted out of exhaustion. The hotel was 'okay', not great; the other hotels in Italy that we had experienced were much more accomodating and friendly. When checking out of the hotel, they had somehow forgotten about the promised discount for making us change hotels (twice). Our recommendation is to stay somewhere else; no need to ruin your trip due to uncaring management.
Avoid this hotel
Avoid this hotel. Grossly overpriced, for a building in which work was still being done. It is unbelievable that this is a 4* hotel, even in Venice. Service was incompetent, breakfast no more than adequate, rooms tiny (even for Venice) - I couldn't even stand up in my daughters'. The hotel managed to "lose" my daughter's pyjamas as they serviced the room - God knows how. Every one of many times I asked about progress on finding them, nobody had heard of the complaint before. No compensation was given. I have written to complain but have received no reply.
Stayed in December 2004. A fantastic hotel. We got a great deal from Expedia. It has gone up in price tremendously from when we booked in Feb 2003. Great rooms - stylish, lovely bathroom; super buffet breakfast. Lesley Traves
Style, But Little Practicality
Stayed here in late October '03. Despite having reserved several weeks in advance, we had to stay at another hotel for the first of our four nights in Venice. We were told by the management of the Priuli that the hot water wasn't working "on that side of the hotel". Mysteriously, when we arrived in the morning to drop off our luggage, knowing we could not yet check in, no one advised us of this problem. Instead they waited until we returned several hours later, after lunch. What choice did we have, at that point, but to follow meekly along as our luggage was carried to another, much less desirable hotel in the same neighborhood? Once we were able to return to the Priuli, we discovered that it had many things going for it: an excellent location, clean, though compact rooms, decorated with great style, and a willing, though somewhat overtaxed staff. Some basic practicalities have been overlooked, however. For instance, although there is a large armoire in each room, there is virtually no shelf space. So, unless everything you wear can be hung up, you're out of luck. The small but immaculate bathroom was also lacking in detail: the shower drain backed up, and you were only provided with one of those itsy-bitsy bars of soap that seem more like a slice of expensive cheese than a tool for cleaning the adult human body. Whoever decorated this hotel deserves plaudits, as does the person who chose the site. Now if they could just get into the nitty-gritty of what even the most sophisticated travellers are looking for on a practical level, they'd have a true winner on their hands!
Good hotel, but..
We stayed there Dec'03. A great location, very friendly staff and good service, great buffet breakfast - nice atmosphere and just the type of location and building you would like to stay in when in Venice.
However...make sure you check whether or not you are in the main building. There is an annex - which is about 30metres away and the rooms are on the top floor (5th floor). The lift was not working when we were there and you need to go outside to the other building for breakfast, etc... While our rooms in the annex were good, you are definitely not in the 'palazzo' and feel a bit second rate. However, some people may prefer this feeling of independence. The annex building is also a traditional building, but a rather ordinary one..
We stayed here for three nights in August 2003. It is a well located hotel, very handy for St Mark's Square. Our room was large and comfortable, and we had a separate child's room adjacent to it. The view of the canal from the bathroom was just what you would expect of Venice. Breakfast was nothing special, but adequate. There is no bar or dinner restaurant in this hotel but we didn't notice the lack of it, as there are many restaurants nearby. Palazzo Priuli is a very historic building and overall it was a great place to stay.The only downside is that we had a small sum of money stolen from the child's room. (10 Euro). While this wasn't a great deal to lose, it made us uncomfortable - be sure to put everything in the safe.
Magical Palazzo Priuli
We had the pleasure of spending a few nights in Palazzo Priuli. It was a truly excellent little hotel. Our room was magnificent, with palatial proportions, and a beautiful bathroom ( ours had canal views, so you could be serenaded by the gondoliers as they went by!) The staff were very professional, and helpful, and went beyond the call of duty to be of service. We really recommend this conveniently located hotel.
TripAdvisor Reviews Hilton Garden Inn Sonoma County Airport Santa Rosa
Travel Blogs from Venice
We had a leisurely start to the day, with our pick for the train station not till after 2 pm. The train ride was pleasant enough, but having to negotiate the steps at the first stop in Venice (to get a second train to take us to the station where could get a water taxi) was a pain in the neck. We rushed from platform 9 to platform 3, to arrive just …
... lower more and more as the ride went on. The point was to try and be the first to grab the flag. Once I learnt how to do it, we swapped and each took turns. I GRABBED IT ONE TIME AND WON A FREE RIDE!!! WOO HOOOO!!! IT WAS SO MUCH FUN!!! I wish they did that in Australia an if they do, how come I don’t know about it?! HAHA!
We then went on go Karts. No helmets. No Seatbelts. No safety. I smashed into the side a couple of times but I didn’t care. It was hilarious! ...
... and hidden away in the back streets so was away from the masses. Had the most amazing lobster linguini - would highly recommend going there if only I could remember the name of the place, other than the fact that it was just down the road from some Donald Duck Lego portrait in someone's window! Back at the campsite and quite literally the heavens opened up. We experienced the most amazing thunder and lightning storm I've ever seen. It's one thing to be at home during a thunder ...
We arrived in Venice and took a Water Bus to the hotel... It took some getting used to find out where we were and how to navigate around town but we got it. My relatives arrived later that day and we walked around the small alley ways finding ourselves in San Marco's Square. We took in the sites and enjoyed a fine dinner with relatives sharing a few laughs... Tomorrow we plan on doing some shopping and the Gondola ...
... for €12 we could take an elevator up the belfry. I thought it was a bit expensive but later decided to do it anyway. I'm glad we did because the views from the top were fantastic. It was a bit foggy today but still nice. We caught another vaporetto over to the main island and walked around the shops and got a gelato. Now the gondoliers here were the famous blue and white hooped shirts and they are the norm. It was funny to see a gondolier wearing a red and white one. ...