Palais des Roses
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How has this hotel rated in the past?
Historical Traveler Reviews Palais des Roses Agadir
Don't go here
5 Star promise, 2 star at best. We stayed here from the 9th April 06 for a week. Dumped at the gate with no welcome to be given a small, damp smelling room with limited view. We paid adult fares for our son and booked a superior room which by the way doesn't exist. After much argument got a bigger room, no view but the road and no balcony. The food was adequate but limited and there was absolutely no entertainment, very boring but you might like that. Now to the pool, looked good an impressive design with plently of room which was good. Rumours of pool water quality abound with no sight of anyone ever cleaning it. It was not a sea water pool and was used daily by hoards of seagulls drinking from it and using it to bathe. This indicates as suspected that no chemicals were added. I stopped swimming in it after a local child used it as a toilet. The motion in question was not removed for over half an hour while bathers unaware swam around it! It is a wonder that illness wasn't full scale, glad I had my jabs, never again. Oh forgot the chicken bones at the bottom of the pool. The hotel, for star next door looked better.
This is the second time My Partner & I have visited the hotel "Palais de Roses"
Iam 59 and my partner is 73
The hotel is not owned by Meridian now.
It changed hands a few months ago and is owned by a Arab business Man.
The service is Excellent. The rooms are spacious.
The hotel in general is superb in Location and decor.
We have found all the staff from Reception to waiters all very helpful.
The hotel is ideal for Mature adults who are interested in relaxing without families and like a holiday with a different culture.
Beautiful but Cold
This was a beautiful hotel to stay in, lovely decor and good restaurant food. But I found the reception staff were very rude and not helpful at all, bearing in mind it was a family holiday and we booked 3 rooms. We were also placed in a room with leakage and serious damp problems and we wasted a day appealing and pleading for them to move us out. The n to top it off on our departure date we had to leave our luggage at the consierge when we were just about to leave 2 suitcases were missing. The reception staff did not respond and did not take this seriously. It was only the doorman who told me that they may have been placed on a transfer coach that was taking passengers to the airport. The reception still did not react and acted very cold towards us. Myself and a relative had to chase a cab to chase the coach that was going to Agadir airport. It took another hour to reclaim them back as the tour rep didnt want to, for security reasons. Yes this is a beautiful hotel but expect a chill in the reception area.
Excellent hotel and staff.
Iam 58 years old and male. My partner is also 73 and male.
We have had a excellent holiday at the hotel with very friendly staff.
The food is excellent and nothing is to much trouble.
Every one had the same treatment, either young or old, with courtious manners.
This is nice to see and puts the majority of beer bellies and english loud tubs of lard to shame.
This hotel is a excellent choice for middle age and older people where standard of staff and manners will be appreciated by the older mature person.
It was nice to see that the hotel was not dominated by mothers and their prams-thank goodness.(English of Course)
Can't do enough for you
We have just returned from a 5 day break in Agadir with our 6 year old. Shortly before I left home, I broke my foot. At the time of travel, I was still on crutches and unable to put any weight on my foot. Upon arrival, the staff immediately located a wheelchair for me and changed our room to one closer to the pool to provide easier access for me. Throughout our stay ALL hotel staff went out of their way to help me. Yes, sometimes you had to wait a few minutes to get your bill at the pool restaurant, but i'd rather have friendly, helpful service over cold, efficiency any day! In general, the moroccans are very friendly and love children. Locals doted on our son (and me) and ensured that what could have been a difficult trip was instead, highly relaxing.
Avoid the Palais des Roses
The hotel was obviously built to be a five-star establishment, unfortunately the service is barely three star. We suffered with inadequate towels...one night we didn't have towels at all to shower with. Our key cards needed to be reprogrammed every 48 hours (we stayed 14 nights). We found our room inadequately clean for our crawling baby and the crib that they tried to pass off for her was really a laundry basket. Only after four nights did they provide us with a safe bed for our baby. The pension system for meals is based on tickets which are confusing and do not include beverages. We were astounded to be presented with a checkout bill for beverages that we had already paid our servers for. They gave us a hard time to bring drinking water and food for our young children into the hotel. Do not go there. There are plenty of alternatives in Agadir.
Could have done better!!
We spent over a week at this hotel.Le palais des roses has an impressive pool and beautiful rooms. However,the service is very poor at the pool ,we had to wait more than 50 minutes once we were able to get a waiter for a drink. A cashier at the hairdresser was dishonest and become rude when confronted.Definitely a good looking hotel but overpriced for Agadir ,170$
double with breakfast . Management should definitely train their staff.
Good with a difference
Hotel VG but not the Meridien anymore. infact it changed hands again(in one morning which was entertaining and very noisy). The staff ratio to guests is very high as off season. The pools and garden were well attended.
Wanted to book some treatments in the Thalasso but did not seem possible because of the change in ownership. Would suggest that you have at least a smattering of French as not all the staff speak English as well as they think!. On the whole enjoyed a very restful holiday.
We stayed in the hotel on a week's relaxing holiday. The hotel was gorgeous with lots of fresh flowers around the main lobby area. Our room was very comfortable, cleaned twice a day and we had a view across the pool out to the sea. The pool area was nicely designed with padded loungers and staff waiting to put a towel down for you! There were lots of restaurants to choose from and all had surprisingly reasonable prices for a 5* hotel. The staff were friendly and spoke good english. The hotel is a bit out from the centre of agadir but you can walk in either by the roads or on the beach. It took about 15mins and you felt quite safe. There are also lots of taxis waiting to take you in if you want. Agadir is nothing special though anyway so we were happy to stay around the hotel.
Mixed feelings in Morocco
We had very mixed feelings overall about Morocco, or more particularly Agadir. It is clearly a very popular resort with the French and lots of building work shows it continues to expand.
The Palais Des Roses is an impressive site, beautifully lit (we arrived at night). It is relatively new still (i believe opened in 2003) and still seems to have some teething problems.
Our room was BIG and beautifully decorated. we had an ENORMous terrace although not a sea view as we had been promised. sound proofing was good, a blessing as the child next door had been allowed to take his recorder on holiday.
Swimming pool and gardens were well kept and truly beautiful. Excellent position on the beach.
The real down sides were the service at bars, reception, pool, beach, restaurant. They were very friendly and polite but just could not cope when things were busy. (eg. giving us wet towels, not clearing plates, not bringing us coffee that had been ordered, having to run after the waiter to sign our bill!)
Also one of the big things at the hotel was the indoor pool (thalasso) which was out of action all week without any notice/explanation etc.
Prices were OK for drinks (5* prices basically.)
Generally we had a relaxing time, despite poor weather. There is not much to do if the weather is bad.
The hotel has the decor of a 5* (and maid service -excellent) but the rest doesn't really match up. Wouldn't recommend to my friends.
TripAdvisor Reviews Palais des Roses Agadir
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